Opening a Sales Session in POS for Food & Beverage

You cannot use any part of the restaurant POS app without first opening a sales session. The session links every operation you perform to the device, branch, and responsible employee, ensuring accurate sales tracking and review later on. This article explains the steps to open a new session or resume an already-open one.

Before You Begin

• The app must be enabled from App Management, and you must first log in with your account.
• If a session is already open on your branch, you can resume it without needing to open a new one.

Steps to Open a New Session

• Log in to the restaurant POS app using your usual username and password.
• Select the device you’re working on.
• Select the shift you’re working within.
• Click “Open Session” to start working.

Resuming an Already-Open Session

If a session was previously opened for your branch:

1. The system will automatically display the open session upon login.
2. Click it to join and continue working from where it left off.

How the System Works

• No screen in the app (POS, Activity, Invoices) can be accessed without a valid, open session.
• If your session is closed or invalid for any reason, you’re automatically redirected to the login screen.
• The current session and branch are always displayed on screen, even if you open the app in more than one browser tab at the same time.

Important Notes

• More than one session cannot be opened on the same device at the same time.
• When opening an already-existing session, all previous orders and data within it are resumed without any loss.