Why does the commission appear as “—” in a sales commission record?

In “Tiered” type rules, commission is not calculated at the individual invoice level — each record contributes its achievement amount toward the sales period target, and the final commission is calculated at the period level as a whole.

• To find the final commission, navigate to the sales period view screen where the “Total Commission” card is displayed.
• In “Fixed” type rules, commission appears at its actual value in each record as normal.