Disabling a Loyalty Rule

Why you would need to disable a Loyalty Rule?

In certain cases, you may need to temporarily deactivate a loyalty rule for a specific period while intending to retain the rule for possible activation at a later time. This applies to loyalty rules that are used seasonally or periodically on a recurring basis, or if you want to customize certain rules for specific clients, among other clients. The feature of disabling a loyalty rule differs from deleting the rule in that it allows you to easily reactivate it again.

Steps to disable a Loyalty Rule

  1. From the main menu, click on “Loyalty Points”.
  2. Click on “Loyalty Rules”.
  3. Click on the required rule that you wish to disable.
  4. Click on the “Mark as Inactive” button.
    • Note: You can click on the “Mark as Active” button to re-enable the loyalty rule.