Viewing Sales Commission Details and Commission Type

The sales commission record displays the details of each business transaction’s contribution to the employee’s commission, along with the applied commission type and its value according to the calculation method.

Steps to View Sales Commission Details and Commission Type

1. Click on the “Targeted Sales & Commissions” menu.
2. Click on “Sales Commissions.”
3. Click on the sales commission record you want to view.
4. The screen displays the record details, with the most notable being:
   • Commission Type: Displays the type of commission rule linked to the record — “Fixed” or “Tiered” — shown for all records in read-only mode.
   • Commission: How it is displayed varies based on the commission type:
     • For “Fixed” type: the calculated commission value for the record is displayed normally.
     • For “Tiered” type: the commission appears as a dash “—” with an informational icon. Hovering over it displays the message: “Commission is calculated at the sales period level.”

How the System Works

• The system derives the commission type from the commission rule linked to the record.
• For “Tiered” type, commission is never calculated at the individual record (invoice) level — the record only contributes its achievement amount toward the sales period target, and the final commission is calculated at the period level as a whole based on all records associated with it.
• Commission in “Tiered” type records always appears as a dash “—” permanently and never changes regardless of how many invoices are created, edited, or recalculated.
• To find the employee’s final commission for “Tiered” type rules, navigate to the associated sales period view screen where the “Total Commission” card is displayed — see the “Viewing Sales Period Details” article.