Update Task Status

This feature enables users to update the task status through specific and controlled actions instead of freely selecting a status, ensuring that task progress is tracked consistently throughout its lifecycle.

Before You Start

• Ensure that the Task Management app is enabled through Apps Manager by navigating to Settings from the main menu.

Steps

1. From the main menu, click Task Management.
2. Click Tasks.
3. Click the required task from the Task List.
4. Click the task status drop-down list at the top of the Task Details screen.
   • The list displays only the actions available based on the current task status, not all possible statuses:
     • If the task is To Do, the available action is Acknowledge.
     • If the task is In Progress, the available action is Complete Task.
     • If the task is Completed, the available action is Undo Completion.
5. Select the required action.
6. A confirmation message corresponding to the selected action appears. Click Confirm to proceed with applying the status change.

How the System Works

• You cannot freely select any status from the drop-down list. The available actions depend entirely on the current task status.
• The available status updates are as follows:
  • To Do, through the Acknowledge action, changes to In Progress.
  • In Progress, through the Complete action, changes to Completed.
  • Completed, through the Undo Completion action, returns to In Progress.
• There is no direct transition from To Do to Completed. The task must first move to In Progress.
• Each action requires confirmation through a confirmation message before it is applied, with a different message for each action:
  • Acknowledge: “Do you want to acknowledge this task and start working on it?”
  • Complete Task: “Are you sure you want to mark this task as completed?”
  • Undo Completion: “Are you sure you want to return this task back as in Progress?”

Validation Rules

• The task status cannot be changed without confirming the action through its confirmation message.
• The task cannot be changed directly from To Do to Completed.
• The drop-down list displays only the status/action available for transitioning from the current status.