Delete an Advance Payment Invoice

According to Zakat and Income Authority regulations, it’s not permitted to delete any invoice issued under e-invoicing rules. Instead, you can cancel an advance payment invoice by creating a credit note.

Steps to Create a Credit Note for an Advance Payment Invoice:

1. From the main menu, select “Sales”.
   
2. From the dropdown, choose “Manage Invoices”.
   
3. Click on the invoice in question.
   
4. Next to the “Refund” button, click the small arrow and choose “Create Credit Note”.
   
5. Click “Save & Don’t Print”, or click the arrow on the left to choose “Save and Print”.