Undoing the Delivery of Paid Cheques
The Undo Delivery button returns the cheque from the Delivered status to Issued. You use it when a cheque was delivered by mistake, or when you need to edit its details (a cheque can be edited only while it is Issued).
Required permissionsAdd Cheque Book, which you set up from Job Roles.
How to accessPayable Cheques > Open the cheque > Undo Delivery.
Table of Contents
When Does the Action Appear?
It is available only for cheques in the Delivered status, and afterward the cheque becomes Issued.
Steps
- Open the Delivered cheque.
- Click Undo Delivery.
- The cheque returns to Issued.
Effect on the System
The delivery Journal Entry is deleted, so the beneficiary’s balance returns to what it was.
Restrictions and Conditions
- It runs with a single click, without confirmation.
- No date is required.
Error Messages and Solutions
| Message You See | Cause | Solution |
|---|---|---|
| Failed | The status could not be changed. | Check your permission and try again. |
Frequently Asked Questions
Can I undo more than one step?
Yes, one step at a time. For example: undo the collection, then undo the delivery.