What should I when errors appear in the multiple barcode import file?
There is no need to worry — the import does not stop entirely when errors are present. The system imports valid rows and skips only the erroneous ones, displaying a summary message: “Import complete. [X] barcodes added successfully. [Y] rows skipped due to errors.” To handle the skipped rows:
- Download the error report available after the import — it uses the same template format with an additional column explaining the reason each row was skipped.
- Correct the errors based on the reason shown. The most common causes are: a product code that does not exist in the system, a unit of measure not linked to the product, a barcode duplicated within the file or already associated with the product, a quantity of zero or less, or an incorrect numeric format.
- Re-upload the file with the corrected rows only — rows that were successfully imported previously will appear as duplicates if re-uploaded.