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What Is the Difference Between Undoing a Closure and Undoing a Bad Debt?

Both actions restore the custody to its previous state, but they differ in their financial behavior:

  • Undo Closure (Reopen): May not create or delete any journal entries if the custody was “Settled” before closure, or deletes the cash return journal entry if it was “Open.”
  • Undo Bad Debt: Always deletes the journal entries that were created when the bad debt was recorded and restores the balance back to the employee custody account.