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What Does the “Record Not Found” Error Mean in Manual Sync?

This message indicates that the order number you entered does not exist in your Salla account. Possible reasons include:

  • The entered number is incorrect, or it contains extra spaces or additional characters.
  • The order exists in a different Salla account that is not connected to the system.
  • The order has been deleted from Salla.

Verify the order number directly in your Salla dashboard and ensure it is copied correctly before trying again.