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Why does one of my pinned actions appear disabled?

A pinned action appears grayed out and cannot be opened if it is no longer available to you. In Quick Actions settings, it appears as Disabled, and its shortcut no longer works. Hover over the action to find out why:

Message Reason Solution
You do not have permission to access this action Your permissions do not allow you to access this action. Ask your system administrator to grant you the required permission through Employee Roles.
This feature is not active The application associated with this action is not active. Activate the application from Apps Manager.
This page is no longer available The page no longer exists in the system. Remove the pinned action.
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Note: To remove a pinned action, open Quick Actions settings by clicking Configure in Quick Actions. Click the delete icon on the action card, then click Save.