How do I manually sync a specific Shopify order that wasn’t synced automatically?

You can manually sync any order through the Invoice Sync History on the Shopify integration page. Follow these steps:

1. From “Sales” click “Sales Settings“.
2. Scroll to the “Integrations” section and click the “Shopify” app card.
3. Click “Invoice Sync History” then click “Sync New Order“.
4. Enter the order number or reference number from Shopify then click “Sync“.

You can enter more than one order number at a time up to a maximum of 100 — place each number on a separate line. The result for each order appears on the page as soon as the sync completes.

Note: If a “Record Not Found” message appears it means the number entered does not exist in your Shopify account. Invoices that have already been synced will not be synced again.