{"id":6915,"date":"2023-03-02T13:39:54","date_gmt":"2023-03-02T13:39:54","guid":{"rendered":"https:\/\/docs.daftra.com\/user_manual\/%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%ac%d9%84%d8%b3%d8%a7%d8%aa-%d8%a7%d9%84%d8%a8%d9%8a%d8%b9\/"},"modified":"2026-01-08T12:59:43","modified_gmt":"2026-01-08T12:59:43","slug":"managing-pos-session","status":"publish","type":"user_manual","link":"https:\/\/docs.daftra.com\/en\/user_manual\/managing-pos-session\/","title":{"rendered":"Managing POS Session"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]In some fast-paced sales activities like supermarkets and retail stores in general, issuing paper or electronic invoices traditionally cannot keep up with the required speed to provide good service. This is where the need for a point of sale (POS) system comes in. Through this system, a large number of invoices can be generated quickly with sales activity monitoring on a simple and user-friendly screen. What are the features that you will enjoy and make it easier for you to manage your business through the point of sale screen from the system?<\/p>\n<p>&nbsp;<\/p>\n<div class=\"group w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-291\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>First, you need to activate the &#8220;<strong>Point of Sale<\/strong>&#8221; application by going to &#8220;<strong>App Manager<\/strong>&#8221; in &#8220;<strong>Settings<\/strong>&#8221; from the main menu.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"group w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 gizmo:bg-transparent dark:bg-gray-800 gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-292\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"flex-shrink-0 flex flex-col relative items-end\">\n<div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"toc_container\" class=\"no_bullets\"><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-139-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7136\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-139-1.png\" alt=\"\" width=\"1366\" height=\"608\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-139-1.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-139-1-300x134.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-139-1-1024x456.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-139-1-768x342.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/div>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Defining Devices and Shifts&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1697972110748{background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text]The default setup of the Point of Sale program in the system includes a basic device and a basic shift to start a sales session. If you wish to add new devices or various shifts, you can do so before opening the session.<\/p>\n<p>To add a new Point of Sale device, go to &#8220;<strong>Point of Sale Settings<\/strong>&#8221; and click on the card for &#8220;<strong>POS Devices<\/strong>.&#8221;<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-44118 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Untitled-2.png\" alt=\"\" width=\"1365\" height=\"635\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Untitled-2.png 1365w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Untitled-2-300x140.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Untitled-2-1024x476.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Untitled-2-768x357.png 768w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><br \/>\nClick on &#8220;<strong>New<\/strong> <strong>Device<\/strong>&#8221;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-141-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7142 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-141-1.png\" alt=\"\" width=\"1366\" height=\"601\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-141-1.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-141-1-300x132.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-141-1-1024x451.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-141-1-768x338.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<div class=\"group w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-299\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>&nbsp;<\/p>\n<p>Write the device&#8217;s name and choose a parent category (another device) that the new POS device falls under. This way, you can add the new device as a specific branch of another main device, where all POS devices for this branch are grouped.<\/p>\n<p>This helps you view reports in various ways. Then select the device&#8217;s status as &#8220;<strong>active<\/strong>&#8221; or &#8220;<strong>inactive<\/strong>,&#8221; which you can reset to enable or disable starting sessions on a specific device.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7152 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-142-1.png\" alt=\"\" width=\"1366\" height=\"368\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-142-1.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-142-1-300x81.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-142-1-1024x276.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-142-1-768x207.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<div class=\"group w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-301\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>&nbsp;<\/p>\n<p>To add a new Point of Sale shift, go to &#8220;<strong>POS Settings<\/strong>&#8221; and click on the card for &#8220;<strong>POS Shifts<\/strong>.&#8221;<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-44121 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Untitled-3.png\" alt=\"\" width=\"1365\" height=\"635\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Untitled-3.png 1365w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Untitled-3-300x140.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Untitled-3-1024x476.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Untitled-3-768x357.png 768w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Click on &#8220;<strong>New Shift<\/strong>&#8221;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-146-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7148 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-146-2.png\" alt=\"\" width=\"1366\" height=\"609\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-146-2.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-146-2-300x134.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-146-2-1024x457.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-146-2-768x342.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<div class=\"group w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-303\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>&nbsp;<\/p>\n<p>Write the name of the shift, and choose a main category (another shift) under which the new Point of Sale device falls. This allows you to organize the new station under a specific category, helping you review reports in various ways.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-145-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7150 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-145-2.png\" alt=\"\" width=\"1064\" height=\"363\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-145-2.png 1064w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-145-2-300x102.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-145-2-1024x349.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-145-2-768x262.png 768w\" sizes=\"auto, (max-width: 1064px) 100vw, 1064px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>In addition to the POS shifts and device settings, many other settings in the POS software from the system allow you to customize its features to fit your business needs. You can access these settings by clicking on &#8220;<strong>POS<\/strong>&#8221; in the main menu then navigating to &#8220;<strong>POS Settings<\/strong>&#8221; and clicking on the card labeled &#8220;<strong>General<\/strong>.&#8221; Some of these settings include:<\/p>\n<ol>\n<li>Choosing a fixed client layout and a fixed invoice layout that will appear in all POS invoices.<\/li>\n<li>Defining available payment methods.<\/li>\n<li>Controlling which product categories appear on the sales screen.<\/li>\n<li>Select the account directory location for transferring deficit or surplus adjustment entries in POS sessions.<\/li>\n<li>Specifying whether the POS entry will be for the entire session or each invoice.<\/li>\n<\/ol>\n<p>These are just a few of the settings you can configure to tailor the POS software to your specific business needs. You can find detailed steps for these settings <a href=\"https:\/\/docs.daftra.com\/tutorial\/%d8%a5%d8%b9%d8%af%d8%a7%d8%af%d8%a7%d8%aa-%d9%86%d9%82%d8%a7%d8%b7-%d8%a7%d9%84%d8%a8%d9%8a%d8%b9\/\">here<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-151.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7157 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-151.png\" alt=\"\" width=\"1346\" height=\"614\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-151.png 1346w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-151-300x137.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-151-1024x467.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-151-768x350.png 768w\" sizes=\"auto, (max-width: 1346px) 100vw, 1346px\" \/><\/a>[\/vc_column_text][vc_custom_heading text=&#8221;Opening the Session and Viewing Invoices and Clients&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1713253383664{background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1739024851208{margin-left: 200px !important;}&#8221;]There are two ways in which you can directly sell from the point of sale program:<\/p>\n<ol>\n<li>Open a new sales session.<\/li>\n<li>Start selling directly to continue working on an open session or by opening a new session as well.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221;]<\/p>\n<blockquote>\n<div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-311\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>Before opening a new sales session, you must ensure that there are no other open sessions or unconfirmed closed sessions for the same user.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/blockquote>\n<p>[\/vc_message][vc_column_text]<\/p>\n<div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-313\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>Go to &#8220;<strong>POS Sessions<\/strong>&#8221; under &#8220;<strong>POS<\/strong>&#8221; in the main menu, then click on the &#8220;<strong>New Session<\/strong>&#8221; button or click on one of the open sessions and then go to the &#8220;<strong>Sales Screen<\/strong>.&#8221;<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-149-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7161 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-149-1.png\" alt=\"\" width=\"1366\" height=\"612\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-149-1.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-149-1-300x134.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-149-1-1024x459.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-149-1-768x344.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-315\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>&nbsp;<\/p>\n<p>When opening a new session, select the register and the device, then press the &#8220;<strong>Confirm<\/strong>&#8221; button.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-150.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7163 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-150.png\" alt=\"\" width=\"1366\" height=\"610\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-150.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-150-300x134.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-150-1024x457.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-150-768x343.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>The screen appears like this when you open a session and contains:<\/p>\n<ul>\n<li><strong>Sources:<\/strong> Here you can find the sources of your orders to specify the source of the invoice request. For more details about order sources, refer to <strong><a href=\"https:\/\/docs.daftra.com\/en\/user_manual\/sales-invoice-and-point-of-sale-order-source\/\">this guide<\/a><\/strong>.<\/li>\n<li><strong>Invoices:<\/strong> This section displays the invoices related to this session and any returns associated with them.<\/li>\n<li><strong>Products:<\/strong> Product categories and individual products are shown here, facilitating the selection of a product to generate a sales invoice from the point of sale.<\/li>\n<\/ul>\n<div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-319\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/POS234.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-15843 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/POS234.png\" alt=\"\" width=\"1366\" height=\"640\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/POS234.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/POS234-300x141.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/POS234-1024x480.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/POS234-768x360.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>By clicking on the designated title for the current page, such as &#8220;<strong>Sources<\/strong>&#8221; or &#8220;<strong>Products<\/strong>,&#8221; a menu appears containing all the titles of the other pages, such as &#8220;<strong>Clients<\/strong>,&#8221; allowing you to easily navigate from one screen to another on your main display.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/opijh.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-15845 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/opijh.png\" alt=\"\" width=\"1366\" height=\"640\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/opijh.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/opijh-300x141.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/opijh-1024x480.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/opijh-768x360.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>You have the flexibility to choose how products are displayed in the interface, depending on your preference and workflow. Click on &#8220;<strong>Owner<\/strong>&#8220;, then choose &#8220;<strong>Interface Settings<\/strong>&#8220;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-35318\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/ljlk.png\" alt=\"\" width=\"1366\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/ljlk.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/ljlk-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/ljlk-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/ljlk-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<p>Select the preferred view, then click &#8220;<strong>Save<\/strong>&#8220;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-35320\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/lkbgdcz.png\" alt=\"\" width=\"1366\" height=\"632\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/lkbgdcz.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/lkbgdcz-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/lkbgdcz-1024x474.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/lkbgdcz-768x355.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<p>When selecting the &#8220;<strong>Products<\/strong>&#8221; page, you can click on the desired products, and then press the &#8220;<strong>Checkout<\/strong>&#8221; button to create the invoice.<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jkl.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15852\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jkl.png\" alt=\"\" width=\"1366\" height=\"640\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jkl.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jkl-300x141.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jkl-1024x480.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jkl-768x360.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>You can add discounts, perform adjustments, and use point-of-sale systems for payment, then confirm the invoice.<\/p>\n<p>Additionally, before confirming the payment, you can edit the amount paid by the customer if there is an increase or decrease from the actual value of the invoice. This allows you to identify any shortfall or excess profit before finalizing the settlement.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jbknjlk.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15854\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jbknjlk.png\" alt=\"\" width=\"1366\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jbknjlk.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jbknjlk-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jbknjlk-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jbknjlk-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>By going to the &#8220;<strong>Invoices<\/strong>&#8221; page, you&#8217;ll find all the invoices for this session. You can click to view the desired invoice or press the &#8220;<strong>Refund<\/strong>&#8221; button if you wish to create a return for the invoice.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nklm.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15860\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nklm.png\" alt=\"\" width=\"1366\" height=\"636\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nklm.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nklm-300x140.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nklm-1024x477.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nklm-768x358.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>You can refund the invoice partially or entirely by controlling the products to be returned and their quantities. You can also click on &#8220;<strong>Refund All<\/strong>&#8221; or &#8220;<strong>Refund Available Quantity<\/strong>&#8221; as commonly used options in returns.<\/p>\n<p>Then, click on the &#8220;<strong>Confirm<\/strong>&#8221; button.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jknjl.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15870\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jknjl.png\" alt=\"\" width=\"1366\" height=\"640\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jknjl.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jknjl-300x141.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jknjl-1024x480.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/jknjl-768x360.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Enter the amount paid for the return and use the discount and adjustment options if desired, then press the &#8220;<strong>Confirm<\/strong>&#8221; button.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nkjol.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15872\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nkjol.png\" alt=\"\" width=\"1366\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nkjol.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nkjol-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nkjol-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/nkjol-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>From the &#8220;<strong>Invoices<\/strong>&#8221; page, you&#8217;ll see whether the invoice has been partially or fully refunded. You can review the return by clicking on its unique serial number.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/dfjr.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15875\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/dfjr.png\" alt=\"\" width=\"1366\" height=\"639\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/dfjr.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/dfjr-300x140.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/dfjr-1024x479.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/dfjr-768x359.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>By going to the &#8220;<strong>Clients<\/strong>&#8221; page, you can review or edit client data, create an invoice for them, or add a new client. It&#8217;s important to note that you must select the client for whom you want to create the invoice from the point of sale&#8217;s client page, as changing the client after starting to create the invoice is not possible.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-29152 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/786789.png\" alt=\"\" width=\"1366\" height=\"640\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/786789.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/786789-300x141.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/786789-1024x480.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/786789-768x360.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/>[\/vc_column_text][vc_custom_heading text=&#8221;Add in and Take out Cash&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1697976467452{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text]<\/p>\n<div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-325\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>During a session, an employee may need some cash for various reasons, and this cash can be given to them by another employee or taken from the cash register.<\/p>\n<p>Additionally, an employee may need to provide cash to another employee, and all of these transactions should be recorded in the system. This can be done from the open session screen. The employee can click on their name to access a list of actions and then choose either &#8220;<strong>Add Cash in<\/strong>&#8221; or &#8220;<strong>Take Cash out<\/strong>&#8221; as required.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/kljnb.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-15885 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/kljnb.png\" alt=\"\" width=\"1366\" height=\"632\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/kljnb.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/kljnb-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/kljnb-1024x474.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/kljnb-768x355.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>The employee is directed to a detailed screen where they can enter the following information:<\/p>\n<ol>\n<li>The amount of cash dispensed or received.<\/li>\n<li>The name of the employee or the cash register from which they received or to which they dispensed the cash.<\/li>\n<li>The date and time of the cash transaction.<\/li>\n<li>Any additional notes or comments the employee wishes to record regarding the reason for dispensing or receiving the cash or any other relevant details.<\/li>\n<\/ol>\n<p>After entering this information, they can press the &#8220;<strong>Confirm<\/strong>&#8221; button to complete the cash transaction.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-156.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7189 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-156.png\" alt=\"\" width=\"1366\" height=\"612\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-156.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-156-300x134.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-156-1024x459.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-156-768x344.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-329\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>&nbsp;<\/p>\n<p>The cash transactions are recorded in the &#8220;<strong>Cash Movements<\/strong>&#8221; tab, which can be found in the session details, whether the session is open or closed.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-157.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7191 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-157.png\" alt=\"\" width=\"1366\" height=\"605\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-157.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-157-300x133.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-157-1024x454.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-157-768x340.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a>[\/vc_column_text][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221;]<strong>Note<\/strong><\/p>\n<p>If a client requests to create a return for a sales invoice that was issued through the POS after the session was closed, you must reopen the same session and perform the invoice refund from within that session, not from outside it, to ensure it appears correctly in the session details.[\/vc_message][vc_custom_heading text=&#8221;Closing a Session and Handing Over Cash&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1697977440707{background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<article id=\"post-6527\" class=\"post-6527 post type-post status-publish format-standard has-post-thumbnail hentry category-manual\">\n<div class=\"post-inner-content\">\n<div class=\"entry-content\">\n<div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-335\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>To close the session from the sales screen, go to the drop-down menu under the employee&#8217;s name who owns the session, and click on &#8220;<strong>View Session<\/strong>&#8220;.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7195\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-155-3.png\" alt=\"\" width=\"166\" height=\"286\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>To find the list of sessions displayed to you\u2026<\/p>\n<p>Click on the dots next to the session and choose &#8220;<strong>Close<\/strong>.&#8221;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-158.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-7197\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-158.png\" alt=\"\" width=\"871\" height=\"282\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-158.png 871w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-158-300x97.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-158-768x249.png 768w\" sizes=\"auto, (max-width: 871px) 100vw, 871px\" \/><\/a><\/p>\n<div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-339\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>&nbsp;<\/p>\n<p>The system will display the session details for you to review, and you should confirm if the information is correct.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-160.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7199 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-160.png\" alt=\"\" width=\"892\" height=\"510\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-160.png 892w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-160-300x172.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-160-768x439.png 768w\" sizes=\"auto, (max-width: 892px) 100vw, 892px\" \/><\/a><\/p>\n<div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-341\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>&nbsp;<\/p>\n<p>A screen will appear for you to manually input the cash value you have on hand, which the system will then compare to the amount that should be settled based on the total of the invoices in this session. The system will show you a positive value in case of a cash surplus or a negative value in case of a cash shortage. By selecting the employee responsible for the session, the entry will be assigned to them for adjustment in case of a shortage, and the employee who will take over the session or the cashier will receive the responsibility for any surplus.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-161.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7201 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-161.png\" alt=\"\" width=\"750\" height=\"192\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-161.png 750w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-161-300x77.png 300w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/p>\n<div class=\"group final-completion w-full text-token-text-primary border-b border-black\/10 gizmo:border-0 dark:border-gray-900\/50 gizmo:dark:border-0 bg-gray-50 gizmo:bg-transparent dark:bg-[#444654] gizmo:dark:bg-transparent\" data-testid=\"conversation-turn-343\">\n<div class=\"p-4 justify-center text-base md:gap-6 md:py-6 m-auto\">\n<div class=\"flex flex-1 gap-4 text-base mx-auto md:gap-6 gizmo:gap-3 gizmo:md:px-5 gizmo:lg:px-1 gizmo:xl:px-5 md:max-w-2xl lg:max-w-[38rem] gizmo:md:max-w-3xl gizmo:lg:max-w-[40rem] gizmo:xl:max-w-[48rem] xl:max-w-3xl }\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gizmo:w-full lg:w-[calc(100%-115px)] agent-turn\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col gap-3 max-w-full\">\n<div class=\"min-h-[20px] flex flex-col items-start gap-3 whitespace-pre-wrap break-words overflow-x-auto\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p>&nbsp;<\/p>\n<p>In the end, you can go to &#8220;<strong>POS Reports<\/strong>&#8221; from the drop-down menu under &#8220;<strong>POS<\/strong>&#8221; in the main menu. There, you will find a variety of detailed reports that allow you to track the transactions, profits, and other valuable information related to each session and each sales device.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-162.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7203 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-162.png\" alt=\"\" width=\"1199\" height=\"308\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-162.png 1199w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-162-300x77.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-162-1024x263.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/03\/Screenshot-162-768x197.png 768w\" sizes=\"auto, (max-width: 1199px) 100vw, 1199px\" \/><\/a><\/p>\n<\/div>\n<footer class=\"entry-meta\"><\/footer>\n<\/div>\n<\/article>\n<nav class=\"navigation post-navigation\" role=\"navigation\"><\/nav>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"author":13,"template":"","categories":[2036,2165,2164,3255,5247],"tags":[4094,4061,4092,4065,4097,2524,2510,2554],"class_list":["post-6915","user_manual","type-user_manual","status-publish","hentry","category-sales","category-manage-pos-sessions","category-point-of-sales","category-industries","category-retail-stores-management","tag-close-a-pos-session","tag-pos","tag-pos-sessions","tag-pos-settings","tag-pos-shifts","tag----en","tag---en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Managing POS Session - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/user_manual\/managing-pos-session\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Managing POS Session - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text]In some fast-paced sales activities like supermarkets and retail stores in general, issuing paper or electronic invoices traditionally cannot keep up with the required speed to provide good service. This is where the need for a point of sale (POS) system comes in. 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This is where the need for a point of sale (POS) system comes in. 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