{"id":6416,"date":"2023-10-01T07:01:46","date_gmt":"2023-10-01T07:01:46","guid":{"rendered":"https:\/\/docs.daftra.com\/user_manual\/%d8%aa%d8%b7%d8%a8%d9%8a%d9%82-%d9%86%d9%82%d8%a7%d8%b7-%d8%a7%d9%84%d8%a8%d9%8a%d8%b9-%d9%85%d9%86-%d8%af%d9%81%d8%aa%d8%b1%d8%a9-%d9%84%d9%84%d8%ac%d9%88%d8%a7%d9%84\/"},"modified":"2025-10-27T09:20:38","modified_gmt":"2025-10-27T09:20:38","slug":"daftra-pos-mobile-app","status":"publish","type":"user_manual","link":"https:\/\/docs.daftra.com\/en\/user_manual\/daftra-pos-mobile-app\/","title":{"rendered":"Daftra&#8217;s POS Mobile App"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1704198892864{margin-left: 200px !important;}&#8221;]The Daftra mobile POS app is a version of the <a href=\"https:\/\/docs.daftra.com\/en\/user_manual\/managing-pos-session\/\">embedded Point of Sale app<\/a> on the Daftra website and also from the <a href=\"https:\/\/docs.daftra.com\/en\/user_manual\/steps-to-activate-the-point-of-sale-app\/\">Desktop Point of Sale app<\/a>, but it can be used via mobile so that sales representatives can record invoices at any time and from anywhere.<\/p>\n<p>The application works online and offline without internet, providing a synchronization feature to transfer the invoices and transactions done on the mobile application to the main account in Daftra to ensure the safety and accuracy of your accounting and financial operations.<\/p>\n<h2 class=\"post-content-body-section-title\">To download the Daftra Point of Sale App<\/h2>\n<p>The employee goes to the online store to download:<\/p>\n<p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.izam.daftraPos\">Daftra&#8217;s mobile Point of Sale program via Google Play Store.<\/a><br \/>\n<a href=\"https:\/\/apps.apple.com\/us\/app\/%D8%A8%D8%B1%D9%86%D8%A7%D9%85%D8%AC-%D9%86%D9%82%D8%A7%D8%B7-%D8%A7%D9%84%D8%A8%D9%8A%D8%B9-%D9%85%D9%86-%D8%AF%D9%81%D8%AA%D8%B1%D8%A9-pos\/id1615279736\">Daftra&#8217;s mobile Point of Sale program via Apple App Store.<\/a><\/p>\n<p>Or go directly to the application through the link, and click &#8220;Install&#8221; to download the program.[\/vc_column_text][vc_custom_heading text=&#8221;Setting Up the Mobile POS App before Starting Selling&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1697191317568{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1761549016976{margin-left: 200px !important;}&#8221;]You or one of the users on your Daftra account can log into the app via email and password, or, by scanning the QR code from the QR code image available in the &#8220;POS App&#8221; under &#8220;Daftra Mobile Apps&#8221; below the main menu on your account under your name.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40454 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094026_D-Point-of-Sales-461x1024-1.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094026_D-Point-of-Sales-461x1024-1.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094026_D-Point-of-Sales-461x1024-1-135x300.jpg 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><br \/>\nAfter logging in, click on the three dots in the upper right corner<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40456 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/6555.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/6555.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/6555-135x300.jpg 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><br \/>\nAnd select <strong>&#8220;POS Settings&#8221;<\/strong> from the dropdown menu<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40458 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/5444.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/5444.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/5444-135x300.jpg 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><br \/>\nThen choose the branch for which you want to issue point of sale invoices, then select the point of sale device from the points of sale devices registered on your Daftra account, and click <strong>&#8220;Save&#8221;<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-39210 size-large\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094429_D-Point-of-Sales-461x1024.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094429_D-Point-of-Sales-461x1024.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094429_D-Point-of-Sales-135x300.jpg 135w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094429_D-Point-of-Sales-768x1707.jpg 768w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094429_D-Point-of-Sales-691x1536.jpg 691w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094429_D-Point-of-Sales-922x2048.jpg 922w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094429_D-Point-of-Sales.jpg 1080w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><br \/>\nYou can also easily browse product categories like &#8220;Grocery Products&#8221; by clicking on the <strong>&#8220;Manage Categories&#8221;<\/strong> card.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-39212 size-large\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094710_D-Point-of-Sales-461x1024.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094710_D-Point-of-Sales-461x1024.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094710_D-Point-of-Sales-135x300.jpg 135w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094710_D-Point-of-Sales-768x1707.jpg 768w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094710_D-Point-of-Sales-691x1536.jpg 691w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094710_D-Point-of-Sales-922x2048.jpg 922w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/Screenshot_20231013-094710_D-Point-of-Sales.jpg 1080w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><br \/>\nSimilarly, you can browse products like &#8220;White Sugar&#8221; by clicking on the <strong>&#8220;Manage Items&#8221;<\/strong> card.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40460 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/564543.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/564543.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/564543-135x300.jpg 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/p>\n<p>To edit or delete, click on the desired product or category and click on the <strong>&#8220;Edit&#8221;<\/strong> or <strong>&#8220;Delete&#8221;<\/strong> button.[\/vc_column_text][vc_custom_heading text=&#8221;How to use the Mobile POS App&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1697191962728{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1761552116332{margin-left: 200px !important;}&#8221;]To start selling, click on the <strong>&#8220;Point of Sale&#8221;<\/strong> card.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40463 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/7587443.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/7587443.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/7587443-135x300.jpg 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><br \/>\nClick on the product category to view the products within it, then click on the products selected by the client for purchase.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40465 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/543434.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/543434.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/543434-135x300.jpg 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><br \/>\nExample: If the product <strong>&#8220;Low-fat Cheese&#8221;<\/strong> is inside the category <strong>&#8220;Types of Cheese&#8221;<\/strong>, click on the category <strong>&#8220;Types of Cheese&#8221;<\/strong> then click on the product <strong>&#8220;Low-fat Cheese&#8221;<\/strong> to add the item to the client&#8217;s shopping cart.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40467 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/6655443.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/6655443.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/6655443-135x300.jpg 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/p>\n<p>After adding all the products required by your client , click the <strong>&#8220;Checkout&#8221;<\/strong> button.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40469 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/765654.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/765654.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/765654-135x300.jpg 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/p>\n<p>Adjust the product price by clicking on the $ button<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40471 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/66546443.jpg\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/66546443.jpg 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/66546443-135x300.jpg 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/> and the quantity<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40473 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/787433.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/787433.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/787433-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/> and the discount if any<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40475 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/5453.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/5453.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/5453-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/>Then click the <strong>&#8220;Payment&#8221;<\/strong> button<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40477 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/54564543.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/54564543.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/54564543-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/p>\n<p>And select the payment method like <strong>&#8220;Cash&#8221;<\/strong> or <strong>&#8220;Credit Card&#8221;<\/strong> then click the <strong>&#8220;Confirm&#8221;<\/strong> button to issue the client invoice.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40481 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/534453-1.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/534453-1.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/534453-1-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/p>\n<p>To print the invoice, click the <strong>&#8220;Print&#8221;<\/strong> button and to continue the selling process for other clients, click on the \u274e symbol, add products to the shopping basket and repeat the steps.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40483 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/654532.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/654532.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/654532-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/>[\/vc_column_text][vc_custom_heading text=&#8221;Syncing the Invoices of the Mobile App with your Daftra Account&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1697194198201{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1761554676087{margin-left: 200px !important;}&#8221;]In case the mobile is connected to the internet while using the POS app, the invoices are synchronized instantly and appear on your Daftra account immediately upon issuance from the mobile app. However, if the mobile app is used without internet access, you can synchronize when connected through the following steps:<\/p>\n<ul>\n<li>Click on the <strong>&#8220;Invoices&#8221;<\/strong> card to view all invoices.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40485 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/64543.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/64543.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/64543-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/li>\n<li>Click on the <strong>&#8220;Sync All&#8221;<\/strong> button<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40487 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/4554.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/4554.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/4554-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/li>\n<\/ul>\n<ul>\n<li>Or click on the invoice you want to synchronize and press the <strong>&#8220;Sync&#8221;<\/strong> button.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40489 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/434.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/434.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/434-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/>[\/vc_column_text][vc_custom_heading text=&#8221;Temporarily Holding the Issuance of an Invoice&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1697194573009{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1761555971459{margin-left: 200px !important;}&#8221;]You can put sales orders on hold before confirming the invoices. Here are the steps:<\/p>\n<ul>\n<li>Click on the card labeled <strong>&#8220;Point Of Sale&#8221;<\/strong>.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40491 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/43234.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/43234.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/43234-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/li>\n<\/ul>\n<ul>\n<li>Click on the desired category.<\/li>\n<li>Select the product.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40493 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/65544354.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/65544354.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/65544354-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/li>\n<\/ul>\n<ul>\n<li>Click on the <strong>&#8220;Checkout&#8221;<\/strong> button.<\/li>\n<li>Then click the back button on your mobile according to your operating system. A message will appear asking,<strong> &#8220;Do you want to put this order on hold?&#8221;<\/strong> Click on the <strong>&#8220;Put On Hold&#8221;<\/strong> button.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40495 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/776.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/776.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/776-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/p>\n<ul>\n<li>To complete on hold- orders, click on the <strong>&#8220;On Hold Orders&#8221;<\/strong> card<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40497 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/7766.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/7766.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/7766-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/li>\n<\/ul>\n<ul>\n<li>Then click on the order<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40499 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/76789.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/76789.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/76789-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/li>\n<\/ul>\n<ul>\n<li>and press the<strong> &#8220;Payment&#8221;<\/strong> button, then the <strong>&#8220;Confirm&#8221;<\/strong> button to issue the invoice.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Creating a Refund Receipt for a Sales Invoice&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1697196081249{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1761556739840{margin-left: 200px !important;}&#8221;]You can issue returns on sales invoices either partially for some invoice items or for the full invoice by:<\/p>\n<ul>\n<li>Clicking on the card <strong>&#8220;Invoices&#8221;<\/strong>.<\/li>\n<li>Clicking on the invoice you want to issue a refund for.<\/li>\n<\/ul>\n<ul>\n<li>Click on the <strong>&#8220;Refund&#8221;<\/strong> button.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40501 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/55443.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/55443.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/55443-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/li>\n<\/ul>\n<ul>\n<li>Click on the arrow button, select the quantity to be returned from each item, then click on the arrow button again.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40504 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/6543.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/6543.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/6543-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/li>\n<\/ul>\n<ul>\n<li>Click on the <strong>&#8220;Refund&#8221;<\/strong> button.<\/li>\n<li>Select the refund amount and payment method.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40506 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/4654334.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/4654334.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/4654334-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/><\/li>\n<li>Click on the <strong>&#8220;Confirm&#8221;<\/strong> button.<\/li>\n<li>To print the refund receipt, click on the <strong>&#8220;Print&#8221;<\/strong> button.<\/li>\n<li>To go back, click on the symbol <span class=\"emoji-icon-wrap\">\u274e.<\/span><\/li>\n<\/ul>\n<p>You can click on the card <strong>&#8220;Refund Receipts&#8221;<\/strong> to review all your returns.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-40508 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/67890.png\" alt=\"\" width=\"461\" height=\"1024\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/67890.png 461w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/67890-135x300.png 135w\" sizes=\"auto, (max-width: 461px) 100vw, 461px\" \/>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"author":13,"template":"","categories":[2036,5156,5206],"tags":[5198,8372,8373],"class_list":["post-6416","user_manual","type-user_manual","status-publish","hentry","category-sales","category-daftras-applications","category-point-of-sale-mobile-application","tag-daftra","tag-daftra-pos-app","tag-pos-ap"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Daftra&#039;s POS Mobile App - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/user_manual\/daftra-pos-mobile-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Daftra&#039;s POS Mobile App - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1704198892864{margin-left: 200px !important;}&#8221;]The Daftra mobile POS app is a version of the embedded Point of Sale app on the Daftra website and also from the Desktop Point of Sale app, but it can be used via mobile so that sales representatives can record invoices at any time and from anywhere. 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