{"id":48016,"date":"2026-02-26T08:18:50","date_gmt":"2026-02-26T08:18:50","guid":{"rendered":"https:\/\/docs.daftra.com\/user_manual\/%d8%a3%d9%86%d9%88%d8%a7%d8%b9-%d8%a7%d9%84%d8%b7%d8%b1%d9%88%d8%af-%d9%88%d8%a7%d9%84%d9%85%d8%b9%d8%a7%d9%84%d8%ac%d8%a9-%d8%a7%d9%84%d9%85%d8%ad%d8%a7%d8%b3%d8%a8%d9%8a%d8%a9\/"},"modified":"2026-03-11T10:47:43","modified_gmt":"2026-03-11T10:47:43","slug":"package-types-and-accounting-processing-in-the-shipping-app","status":"publish","type":"user_manual","link":"https:\/\/docs.daftra.com\/en\/user_manual\/package-types-and-accounting-processing-in-the-shipping-app\/","title":{"rendered":"Package Types and Accounting Processing in the Shipping App"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">Understanding package types and how transactions are recorded during shipping and delivery is essential to ensure accurate accounting entries, maintain correct customer balances, and avoid unexpected discrepancies later.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">In this guide, we will explain in a simple and practical way the types of packages supported by the system and what accounting transactions occur when each type is delivered.<\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;package Types in the Shipping App&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1772966936954{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text]<\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">The <\/span><b>Shipping App<\/b><span style=\"font-weight: 400;\"> supports three main package types. The package type directly affects how transactions and accounting records are handled within the system:<\/span><\/p>\n<ul>\n<li dir=\"ltr\" style=\"font-weight: 400;\" aria-level=\"1\"><b>Personal (Individual to Individual)<\/b><\/li>\n<li dir=\"ltr\" style=\"font-weight: 400;\" aria-level=\"1\"><b>Commercial (Business to Individual)<\/b><\/li>\n<li dir=\"ltr\" style=\"font-weight: 400;\" aria-level=\"1\"><b>Return (Individual to Business)<\/b><\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221;]<\/p>\n<p dir=\"ltr\"><b>Important Note:<\/b><b><br \/>\n<\/b>The system does not support creating a package from Business to Business. If both the sender and the recipient are selected as Business, the system will automatically cancel one of the selections, since this scenario is not supported.<\/p>\n<p>[\/vc_message][vc_custom_heading text=&#8221;Business package with Additional Fees&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1772967210381{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text]<\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">A business package may sometimes include <\/span><b>additional fees<\/b><span style=\"font-weight: 400;\"> besides the shipping cost and the goods cost.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">When this package is delivered, the system does <\/span><b>not combine all values into a single transaction<\/b><span style=\"font-weight: 400;\">. Instead, it creates <\/span><b>separate transactions and entries for each component<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">The following example illustrates what the system generates when this type of package is delivered.<\/span><\/p>\n<h3 dir=\"ltr\"><b>package Data<\/b><\/h3>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Shipping Cost:<\/b><span style=\"font-weight: 400;\"> 500<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Items Cost:<\/b><span style=\"font-weight: 400;\"> 1000<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Prepaid Amount:<\/b><span style=\"font-weight: 400;\"> 200<\/span><\/li>\n<li dir=\"ltr\" style=\"font-weight: 400;\" aria-level=\"1\"><b>Additional Fees:<\/b><span style=\"font-weight: 400;\"> 200<\/span><\/li>\n<\/ul>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48019 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-08-130915.png\" alt=\"\" width=\"959\" height=\"212\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-08-130915.png 959w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-08-130915-300x66.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-08-130915-768x170.png 768w\" sizes=\"auto, (max-width: 959px) 100vw, 959px\" \/><\/p>\n<div class=\"flex flex-col text-sm pb-25\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:a2d5d7f6-af1d-4f6b-9b6b-f26e2fe36d99-41\" data-testid=\"conversation-turn-10\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"3b815f22-e8ae-4d23-8446-a5837167e892\" data-message-model-slug=\"gpt-5-3\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"248\" data-is-last-node=\"\" data-is-only-node=\"\">Go to <strong data-start=\"6\" data-end=\"36\">Manage Delivery Orders<\/strong>, create a shipping order that includes this package, then click <strong data-start=\"101\" data-end=\"115\">Ship Order<\/strong>. After the order is shipped, click <strong data-start=\"151\" data-end=\"168\">Deliver Order<\/strong>, and finally, from the package page, click <strong data-start=\"212\" data-end=\"223\">Deliver <\/strong>to complete the process.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48027 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/deliver-1.png\" alt=\"\" width=\"1365\" height=\"630\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/deliver-1.png 1365w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/deliver-1-300x138.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/deliver-1-1024x473.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/deliver-1-768x354.png 768w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><\/span><\/p>\n<p dir=\"ltr\"><b>What the System Creates?<\/b><\/p>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Invoice<\/b><span style=\"font-weight: 400;\"> for the <\/span><b>additional fees only (200)<\/b><span style=\"font-weight: 400;\">.<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">If no additional fees exist, no invoice is created.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Delivery Payment<\/b><span style=\"font-weight: 400;\"> for the amount collected upon delivery.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Commercial Transaction<\/b><span style=\"font-weight: 400;\"> that includes:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Full <\/span><b>shipping cost (500)<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Goods cost settlement<\/b>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">(1000 \u2212 200 = 800)<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-47644 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-25-092222.png\" alt=\"\" width=\"1084\" height=\"206\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-25-092222.png 1084w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-25-092222-300x57.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-25-092222-1024x195.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-25-092222-768x146.png 768w\" sizes=\"auto, (max-width: 1084px) 100vw, 1084px\" \/><\/span><\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-47646 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/\u0645\u0639\u0627\u0645\u0644\u0627\u062a-\u062a\u062c\u0627\u0631\u064a\u0629.png\" alt=\"\" width=\"1077\" height=\"438\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/\u0645\u0639\u0627\u0645\u0644\u0627\u062a-\u062a\u062c\u0627\u0631\u064a\u0629.png 1077w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/\u0645\u0639\u0627\u0645\u0644\u0627\u062a-\u062a\u062c\u0627\u0631\u064a\u0629-300x122.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/\u0645\u0639\u0627\u0645\u0644\u0627\u062a-\u062a\u062c\u0627\u0631\u064a\u0629-1024x416.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/\u0645\u0639\u0627\u0645\u0644\u0627\u062a-\u062a\u062c\u0627\u0631\u064a\u0629-768x312.png 768w\" sizes=\"auto, (max-width: 1077px) 100vw, 1077px\" \/>\u0645\u0639\u0646\u0649 \u0630\u0644\u0643:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u0627\u0644\u0634\u0631\u0643\u0629 \u0645\u062f\u064a\u0646\u0629 \u0644\u0644\u062a\u0627\u062c\u0631 \u0628\u0640 800 (\u0641\u0631\u0642 \u062a\u0643\u0644\u0641\u0629 \u0627\u0644\u0628\u0636\u0627\u0639\u0629 \u0628\u0639\u062f \u062e\u0635\u0645 \u0627\u0644\u0645\u062f\u0641\u0648\u0639 \u0645\u0633\u0628\u0642\u064b\u0627).<\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Commercial package Where the Prepaid Amount Exceeds the Goods Cost&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1773044522213{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text]<\/p>\n<p dir=\"ltr\">When a commercial package includes a shipping cost, goods cost, and a prepaid amount greater than the goods value, the accounting treatment at delivery differs from typical cases.<\/p>\n<p dir=\"ltr\"><b>package Data<\/b><\/p>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Shipping Cost:<\/b><span style=\"font-weight: 400;\"> 500<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Goods Cost:<\/b><span style=\"font-weight: 400;\"> 300<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Prepaid Amount:<\/b><span style=\"font-weight: 400;\"> 400<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\"><b>What Happens at Delivery<\/b><\/h3>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No <\/span><b>negative settlement<\/b><span style=\"font-weight: 400;\"> is recorded.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">No value is created in <\/span><b>Goods Cost Settlement<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p dir=\"ltr\"><b><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48069 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-09-105140.png\" alt=\"\" width=\"1082\" height=\"265\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-09-105140.png 1082w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-09-105140-300x73.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-09-105140-1024x251.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-09-105140-768x188.png 768w\" sizes=\"auto, (max-width: 1082px) 100vw, 1082px\" \/><\/b><\/p>\n<p dir=\"ltr\"><b>Why?<\/b><\/p>\n<p dir=\"ltr\">Because in this case the merchant owes the company the difference, which will later be collected through an invoice during the settlement process.<\/p>\n<p dir=\"ltr\">[\/vc_column_text][vc_custom_heading text=&#8221;Return package&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1773050188903{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text]<\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">For <\/span><b>Return packages (Individual to Business)<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There is <\/span><b>no goods cost<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Only the <\/span><b>shipping cost<\/b><span style=\"font-weight: 400;\"> exists.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p dir=\"ltr\"><b><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48153 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-10-095517-1.png\" alt=\"\" width=\"971\" height=\"212\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-10-095517-1.png 971w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-10-095517-1-300x65.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-10-095517-1-768x168.png 768w\" sizes=\"auto, (max-width: 971px) 100vw, 971px\" \/><\/b><\/p>\n<p dir=\"ltr\"><b>At Delivery<\/b><\/p>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><b>shipping cost<\/b><span style=\"font-weight: 400;\"> is recorded in the business transaction.<\/span><\/li>\n<\/ul>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48157 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-11-111408.png\" alt=\"\" width=\"1155\" height=\"590\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-11-111408.png 1155w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-11-111408-300x153.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-11-111408-1024x523.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-11-111408-768x392.png 768w\" sizes=\"auto, (max-width: 1155px) 100vw, 1155px\" \/><\/b><\/p>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>No goods cost settlement<span style=\"font-weight: 400;\"> is created.<\/span><\/b><\/li>\n<li dir=\"ltr\" style=\"text-align: left;\"><span style=\"font-weight: 400;\">If any amount is collected upon delivery, a <\/span><b>Delivery Payment<\/b><span style=\"font-weight: 400;\"> is also recorded.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48137 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-10-143036-1.png\" alt=\"\" width=\"1158\" height=\"547\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-10-143036-1.png 1158w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-10-143036-1-300x142.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-10-143036-1-1024x484.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-10-143036-1-768x363.png 768w\" sizes=\"auto, (max-width: 1158px) 100vw, 1158px\" \/><\/span>[\/vc_column_text][vc_custom_heading text=&#8221;Delivery Payments and Their Impact on Balances&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1773146098817{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text]<\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">When packages are delivered:<\/span><\/p>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Funds <\/span><b>do not enter the cash account through direct invoices<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They are recorded under <\/span><b>Customer Payments<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The merchant\u2019s balance may appear as <\/span><b>credit or debit<\/b><span style=\"font-weight: 400;\"> depending on the transactions.<\/span><\/li>\n<\/ul>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48140 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/payment.png\" alt=\"\" width=\"1365\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/payment.png 1365w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/payment-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/payment-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/payment-768x356.png 768w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Creating a Merchant Settlement&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1773146636571{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text]<\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">At the end of a period (for example, <\/span><b>end of the month<\/b><span style=\"font-weight: 400;\">), a settlement is created to consolidate all transactions.<\/span><\/p>\n<p dir=\"ltr\"><b>To Create a Settlement<\/b><\/p>\n<ol dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to the\u00a0<strong><b>account of the <\/b>busines<\/strong><\/span><strong>\u00a0<\/strong><b>customer <\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Create Settlement<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Select the <b>date range<\/b>.<\/li>\n<\/ol>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48155 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/sattelment.png\" alt=\"\" width=\"1365\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/sattelment.png 1365w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/sattelment-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/sattelment-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/sattelment-768x356.png 768w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><\/span><\/p>\n<p dir=\"ltr\"><b>What Happens When a Settlement Is Created?<\/b><\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">The system automatically:<\/span><\/p>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Aggregates <\/span><b>total shipping costs<\/b><span style=\"font-weight: 400;\"> (for example: 1300).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Aggregates <\/span><b>total goods cost settlements<\/b><span style=\"font-weight: 400;\"> (for example: 800).<\/span><\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">At this stage, the settlement status is <\/span><b>Draft<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3 dir=\"ltr\"><b>Approving the Settlement<\/b><\/h3>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">When you click <\/span><b>Approve Settlement<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><b>invoice and expense are issued<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><b>customer balance is updated<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3 dir=\"ltr\"><b>Example<\/b><\/h3>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Balance before settlement: <\/span><b>1900 credit<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>800<\/b><span style=\"font-weight: 400;\"> deducted as expense<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remaining balance: <\/span><b>1100<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Invoice amount: <b>1300<\/b><\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">If <\/span><b>Auto Payment<\/b><span style=\"font-weight: 400;\"> is enabled:<\/span><\/p>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>1100<\/b><span style=\"font-weight: 400;\"> is automatically paid from the existing balance.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>200<\/b><span style=\"font-weight: 400;\"> remains outstanding.<\/span><\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">This remaining amount can be collected by:<\/span><\/p>\n<ol dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Opening the invoice<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adding a <\/span><b>new payment transaction<\/b><\/li>\n<\/ol>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">After the payment is recorded:<\/span><\/p>\n<p dir=\"ltr\"><b>Customer balance = 0<\/b><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Refusing a package&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1773222300726{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text]<\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">If the package has <\/span><b>not yet been delivered<\/b><span style=\"font-weight: 400;\">, the <\/span><b>Refuse package<\/b><span style=\"font-weight: 400;\"> button will appear.<\/span><\/p>\n<p dir=\"ltr\"><b><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48167 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/refuse.png\" alt=\"\" width=\"1365\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/refuse.png 1365w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/refuse-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/refuse-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/refuse-768x356.png 768w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><\/b><\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">When clicked:<\/span><\/p>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The <\/span><b>rejection reason<\/b><span style=\"font-weight: 400;\"> is entered in the notes field.<\/span><\/li>\n<\/ul>\n<p dir=\"ltr\"><b>\u00a0<\/b><\/p>\n<ul dir=\"ltr\">\n<li aria-level=\"1\"><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48169 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-11-115258.png\" alt=\"\" width=\"439\" height=\"343\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-11-115258.png 439w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/Screenshot-2026-03-11-115258-300x234.png 300w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/li>\n<\/ul>\n<ul dir=\"ltr\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>No transactions are created<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The package status changes to <\/span><b>Rejected<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p dir=\"ltr\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48174 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/refused.png\" alt=\"\" width=\"1365\" height=\"635\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/refused.png 1365w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/refused-300x140.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/refused-1024x476.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/refused-768x357.png 768w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Closing a Shipping Order&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1773224824289{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text]<\/p>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">After all packages within a delivery order have been delivered:<\/span><\/p>\n<p dir=\"ltr\"><b>To Close the Order<\/b><\/p>\n<ol>\n<li dir=\"ltr\" style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the <\/span><b>delivery Order<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li dir=\"ltr\" style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click <\/span><b>Close Order<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p dir=\"ltr\"><b><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48179 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/close2.png\" alt=\"\" width=\"1365\" height=\"634\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/close2.png 1365w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/close2-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/close2-1024x476.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/close2-768x357.png 768w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><\/b><\/p>\n<p dir=\"ltr\"><b>Important Notes<\/b><\/p>\n<ul>\n<li dir=\"ltr\" style=\"font-weight: 400;\" aria-level=\"1\">The order cannot be closed if any package has not been delivered.<\/li>\n<li dir=\"ltr\" style=\"font-weight: 400;\" aria-level=\"1\">The order cannot be reopened if packages were delivered and transactions were issued.<\/li>\n<li dir=\"ltr\">To reopen it, you must first cancel the package deliveries and reverse their accounting effects.<\/li>\n<\/ul>\n<p dir=\"ltr\"><span style=\"font-weight: 400;\">After closing:<\/span><\/p>\n<ul>\n<li dir=\"ltr\" style=\"font-weight: 400;\" aria-level=\"1\">The order will no longer appear in open orders.<\/li>\n<li dir=\"ltr\" style=\"font-weight: 400;\" aria-level=\"1\">It can be accessed from the Closed Orders list<strong>\u00a0<\/strong>by clicking <strong>Closed <\/strong>in <strong>&#8220;Manage Delivery Orders&#8221;.<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48182 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/closed.png\" alt=\"\" width=\"1365\" height=\"629\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/closed.png 1365w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/closed-300x138.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/closed-1024x472.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/02\/closed-768x354.png 768w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"author":29,"template":"","categories":[2036],"tags":[],"class_list":["post-48016","user_manual","type-user_manual","status-publish","hentry","category-sales"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Package Types and Accounting Processing in the Shipping App - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/user_manual\/package-types-and-accounting-processing-in-the-shipping-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Package Types and Accounting Processing in the Shipping App - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Understanding package types and how transactions are recorded during shipping and delivery is essential to ensure accurate accounting entries, maintain correct customer balances, and avoid unexpected discrepancies later. 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