{"id":16763,"date":"2024-04-22T06:57:39","date_gmt":"2024-04-22T06:57:39","guid":{"rendered":"https:\/\/docs.daftra.com\/user_manual\/%d8%a7%d8%b3%d8%aa%d9%8a%d8%b1%d8%a7%d8%af-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d8%a8%d8%a7%d9%84%d8%a5%d9%83%d8%b3%d9%8a%d9%84\/"},"modified":"2025-03-05T12:09:05","modified_gmt":"2025-03-05T12:09:05","slug":"importing-clients-through-excel","status":"publish","type":"user_manual","link":"https:\/\/docs.daftra.com\/en\/user_manual\/importing-clients-through-excel\/","title":{"rendered":"Importing Clients Through Excel"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1741172761429{margin-left: 200px !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\"><span data-sider-select-id=\"67bebeb1-0f7e-41d9-8829-124cecc0eb0e\">The process of adding clients to the system can be done individually for each client or by uploading all clients into the system in the form of an Excel file. This guide reviews how to prepare the Excel file and how to import clients from it into the system in moments.<\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Viewing the Proper Excel File for Importing the Clients&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1713966514554{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1741172823398{margin-left: 200px !important;}&#8221;]<\/p>\n<div class=\"wpb_text_column wpb_content_element vc_custom_1694438304350\">\n<div class=\"wpb_wrapper\">\n<p><span data-sider-select-id=\"55efa1cb-cbc5-4c16-ae24-780b7245e56c\">Ensure that the Excel file is prepared, including all the client data to be uploaded to the system, such as the client&#8217;s name, email address, client code, business name, telephone, and other information.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31122 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/858734.png\" alt=\"\" width=\"1366\" height=\"718\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/858734.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/858734-300x158.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/858734-1024x538.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/858734-768x404.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221;]The Excel file should be in csv format,<\/p>\n<p>as this is the suitable format for files in English.[\/vc_message][vc_custom_heading text=&#8221;How to Import Clients Through an Excel File&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1713967152067{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1741176519118{margin-left: 200px !important;}&#8221;]<\/p>\n<div class=\"wpb_text_column wpb_content_element vc_custom_1694438435893\">\n<div class=\"wpb_wrapper\">\n<p><span data-sider-select-id=\"5d4a41ff-c18f-4ce1-9aec-280d3e57f675\">Click on <\/span><b data-sider-select-id=\"75769c4b-acc2-48cc-8d3c-7feadf2a52db\">&#8220;Manage Clients&#8221;<\/b> dropdown under <b>&#8220;Client&#8221;<\/b> in the main menu, and click on the <b>Import<\/b> button.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31124 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/543.png\" alt=\"\" width=\"1366\" height=\"599\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/543.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/543-300x132.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/543-1024x449.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/543-768x337.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<p>Choose the <b>&#8220;Comma Separated ( , )&#8221;<\/b> option and click on <b>&#8220;Choose File&#8221;<\/b> to upload the desired Excel file from your device.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31127 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/487930.png\" alt=\"\" width=\"1199\" height=\"598\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/487930.png 1199w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/487930-300x150.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/487930-1024x511.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/487930-768x383.png 768w\" sizes=\"auto, (max-width: 1199px) 100vw, 1199px\" \/><\/p>\n<\/div>\n<\/div>\n<div class=\"vc_message_box vc_message_box-3d vc_message_box-rounded vc_color-alert-warning vc_custom_1694438506305\">\n<blockquote>\n<ul>\n<li aria-level=\"1\"><strong>Note:<\/strong> If each column has a title like <b>&#8220;Client Name&#8221;<\/b>, <b>&#8220;Client Number&#8221;<\/b>, do not activate <b>&#8220;Import First Row&#8221;<\/b>, but if there is no title for each column, activate this feature to avoid losing any items during the upload.<\/li>\n<\/ul>\n<\/blockquote>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element vc_custom_1713694719500\">\n<div class=\"wpb_wrapper\">\n<p>Choose the Excel file of the clients from your device to upload to the system<\/p>\n<p style=\"text-align: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-16888 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-24_16h40_36.png\" alt=\"\" width=\"141\" height=\"158\" \/><br \/>\nMap the data in the Excel file containing the clients with the corresponding fields in the system, for example, if the client&#8217;s email column in the Excel file is titled <strong>&#8220;Email&#8221;<\/strong>, write this title opposite the email field on the system so that the Daftra system recognizes each type of data being uploaded, then click the <b>&#8220;Import&#8221;<\/b> button.<\/p>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-16890 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-24_16h42_15.png\" alt=\"\" width=\"1225\" height=\"762\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-24_16h42_15.png 1225w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-24_16h42_15-300x187.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-24_16h42_15-1024x637.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-24_16h42_15-768x478.png 768w\" sizes=\"auto, (max-width: 1225px) 100vw, 1225px\" \/><\/p>\n<div class=\"vc_message_box vc_message_box-3d vc_message_box-rounded vc_color-alert-warning vc_custom_1694438623208\">\n<div class=\"vc_message_box-icon\"><\/div>\n<blockquote>\n<ul>\n<li aria-level=\"1\"><strong>Note:<\/strong> Fields marked with an asterisk &#8220;*&#8221; are mandatory for products and should be included in the Excel file, whereas other fields can be left blank if you do not wish to upload them through the Excel file.<\/li>\n<\/ul>\n<\/blockquote>\n<\/div>\n<p style=\"text-align: left;\">If the Excel file contains additional columns for data that do not have a corresponding field in the client profile on the system, you can add an additional field to match this column of data, for more about additional fields for clients and their uses see this <a href=\"https:\/\/docs.daftra.com\/en\/user_manual\/clients-additional-fields\/\">guide<\/a>.<\/p>\n<div class=\"wpb_text_column wpb_content_element vc_custom_1694438692660\">\n<div class=\"wpb_wrapper\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-16892 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-24_16h43_17.png\" alt=\"\" width=\"958\" height=\"293\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-24_16h43_17.png 958w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-24_16h43_17-300x92.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-24_16h43_17-768x235.png 768w\" sizes=\"auto, (max-width: 958px) 100vw, 958px\" \/><\/p>\n<p style=\"text-align: left;\">You will receive a message indicating the number of clients successfully imported and those that failed to import so you can correct any errors that led to their loss.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-17009 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-29_16h16_58.png\" alt=\"\" width=\"1752\" height=\"676\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-29_16h16_58.png 1752w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-29_16h16_58-300x116.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-29_16h16_58-1024x395.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-29_16h16_58-768x296.png 768w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/2024-04-29_16h16_58-1536x593.png 1536w\" sizes=\"auto, (max-width: 1752px) 100vw, 1752px\" \/><\/p>\n<p style=\"text-align: left;\">After successfully importing clients through the Excel file, you can head to <b>&#8220;Manage Clients&#8221;<\/b> dropdown under <b>&#8220;Clients&#8221;<\/b> in the main menu to find the clients now on your system.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-31129 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/9403-.png\" alt=\"\" width=\"1198\" height=\"598\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/9403-.png 1198w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/9403--300x150.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/9403--1024x511.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/04\/9403--768x383.png 768w\" sizes=\"auto, (max-width: 1198px) 100vw, 1198px\" \/><\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"author":13,"template":"","categories":[2130,2126,2131],"tags":[2781],"class_list":["post-16763","user_manual","type-user_manual","status-publish","hentry","category-clients-management","category-clients","category-manage-clients","tag---en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Importing Clients Through Excel - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/user_manual\/importing-clients-through-excel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Importing Clients Through Excel - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1741172761429{margin-left: 200px !important;}&#8221;] The process of adding clients to the system can be done individually for each client or by uploading all clients into the system in the form of an Excel file. 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