{"id":155644,"date":"2026-11-02T14:43:09","date_gmt":"2026-11-02T14:43:09","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=user_manual&#038;p=155644"},"modified":"2026-11-02T15:20:24","modified_gmt":"2026-11-02T15:20:24","slug":"guide-to-restricting-fields-and-statuses-for-a-role-in-workflows","status":"publish","type":"user_manual","link":"https:\/\/docs.daftra.com\/en\/user_manual\/guide-to-restricting-fields-and-statuses-for-a-role-in-workflows\/","title":{"rendered":"Guide to Restricting Fields and Statuses for a Role in Workflows"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text el_class=&#8221;tut-intro&#8221;]You can control what the employees of a specific <strong>role<\/strong> can do in a workflow type: the fields they can add, view, or edit, the statuses whose records they can see, and the statuses they can move records to. The restrictions apply to all employees of the role at once, so you don&#8217;t need to set up each employee separately. This tutorial explains how to add the three restrictions for a role from the <strong>Manage Permissions<\/strong> screen, and what the role&#8217;s employees see after saving.[\/vc_column_text][vc_column_text el_class=&#8221;tut-toc&#8221;]Table of Contents<\/p>\n<ol>\n<li><a href=\"#before-you-start\">Before you start<\/a><\/li>\n<li><a href=\"#steps\">Steps to restrict fields and statuses for a role<\/a><\/li>\n<li><a href=\"#how-it-works\">What do the role&#8217;s employees see after saving?<\/a><\/li>\n<li><a href=\"#faq\">FAQs<\/a><\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8221;before-you-start&#8221;][vc_column][vc_custom_heading text=&#8221;Before you start&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1762000002001{margin-top: 30px !important;margin-bottom: 16px !important;padding-bottom: 10px !important;border-bottom: 2px solid #E3E9F2 !important;}&#8221;][vc_column_text el_class=&#8221;tut-check&#8221;]<\/p>\n<ul>\n<li>The role is added from <a href=\"https:\/\/go.daftra.com\/owner\/roles\/index\" target=\"_blank\" rel=\"noopener\">Roles<\/a>, and the employees you want to restrict are assigned to it.<\/li>\n<li>The workflow type is added with its fields and statuses from <a href=\"https:\/\/go.daftra.com\/v2\/owner\/entity\/workflow_type\/grid\" target=\"_blank\" rel=\"noopener\">Workflow Types<\/a>.<\/li>\n<li>The role is included in the <strong>Update<\/strong> or <strong>View<\/strong> permission in the <strong>Permissions<\/strong> section of the workflow type, because advanced restrictions apply only to those two permissions.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8221;steps&#8221;][vc_column][vc_custom_heading text=&#8221;Steps to restrict fields and statuses for a role&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1762000002002{margin-top: 30px !important;margin-bottom: 16px !important;padding-bottom: 10px !important;border-bottom: 2px solid #E3E9F2 !important;}&#8221;][vc_custom_heading text=&#8221;First: Open the Manage Permissions screen&#8221; font_container=&#8221;tag:h3|font_size:21px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1762000002003{margin-top: 26px !important;margin-bottom: 14px !important;padding-left: 12px !important;border-left: 3px solid #3B6FD4 !important;}&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"1\">\n<li>Open <a href=\"https:\/\/go.daftra.com\/v2\/owner\/entity\/workflow_type\/grid\" target=\"_blank\" rel=\"noopener\">Workflow Types<\/a>, click the options button (\u2026) on the workflow type card, then select <strong>Manage Permissions<\/strong>.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;155684&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"2\">\n<li>Review the <strong>Permissions<\/strong> section and make sure the role is included in <strong>Update<\/strong> or <strong>View<\/strong>, then click <strong>Add Advanced Permissions<\/strong> and select <strong>Field-Level Restriction Add, View &amp; Edit<\/strong>.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;155686&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_message message_box_color=&#8221;alert-info&#8221; el_class=&#8221;tut-callout tut-note&#8221;]<strong>Note:<\/strong> Each restriction type can be added only once per workflow type, and the added type disappears from the <strong>Add Advanced Permissions<\/strong> list. To add another rule for a different role in the same type, click <strong>Add Rule<\/strong> in the section header.[\/vc_message][vc_custom_heading text=&#8221;Second: Restrict fields for the role&#8221; font_container=&#8221;tag:h3|font_size:21px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1762000002004{margin-top: 26px !important;margin-bottom: 14px !important;padding-left: 12px !important;border-left: 3px solid #3B6FD4 !important;}&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"3\">\n<li>The section is added with its first rule. To rename the rule, click the pencil icon next to it and enter a name that describes its purpose, up to 30 characters.<\/li>\n<li>From <strong>Applies To<\/strong>, select <strong>Roles<\/strong>, then select the role from the list next to it. To see the employees assigned to the role, click <strong>View Users<\/strong>.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;155688&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"4\">\n<li>In the <strong>Fields Users Can Add, View or Edit<\/strong> table, select what the role&#8217;s employees are allowed to do for each field: <strong>Add<\/strong>, <strong>View<\/strong>, or <strong>Edit<\/strong>. Any field without <strong>View<\/strong> is completely hidden from them.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;155690&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_message message_box_color=&#8221;alert-info&#8221; el_class=&#8221;tut-callout tut-note&#8221;]<strong>Note:<\/strong> When selecting fields:<\/p>\n<ul>\n<li><strong>View<\/strong> is required for <strong>Add<\/strong> and <strong>Edit<\/strong>; you can&#8217;t select them for a field before selecting <strong>View<\/strong>, and clearing <strong>View<\/strong> clears them automatically.<\/li>\n<li>Fields marked with an asterisk (*) are required. Selecting <strong>Add<\/strong> for one of them selects it for all required fields, and clearing it for one clears it for all of them.<\/li>\n<li>The checkbox next to each column title selects or clears the whole column, and <strong>Invert Selected<\/strong> reverses the current selection.<\/li>\n<li>At least one field must be selected in the rule.<\/li>\n<\/ul>\n<p>[\/vc_message][vc_custom_heading text=&#8221;Third: Select the statuses whose records the role can view&#8221; font_container=&#8221;tag:h3|font_size:21px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1762000002005{margin-top: 26px !important;margin-bottom: 14px !important;padding-left: 12px !important;border-left: 3px solid #3B6FD4 !important;}&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"5\">\n<li>Click <strong>Add Advanced Permissions<\/strong> again and select <strong>Record-Level View Filter by Status<\/strong>.<\/li>\n<li>From <strong>Applies To<\/strong>, select <strong>Roles<\/strong> and select the same role, then from <strong>Statuses Users Can View<\/strong> select the statuses whose records the role&#8217;s employees can see. You can use <strong>Select All<\/strong> or <strong>Invert Selected<\/strong>.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;155692&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_custom_heading text=&#8221;Fourth: Select the statuses the role can move records to&#8221; font_container=&#8221;tag:h3|font_size:21px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1762000002006{margin-top: 26px !important;margin-bottom: 14px !important;padding-left: 12px !important;border-left: 3px solid #3B6FD4 !important;}&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"6\">\n<li>Click <strong>Add Advanced Permissions<\/strong> and select <strong>Status Transition Restriction<\/strong>.<\/li>\n<li>From <strong>Applies To<\/strong>, select <strong>Roles<\/strong> and select the same role, then from <strong>Statuses Users Can Transition To<\/strong> select the statuses the role&#8217;s employees are allowed to move records to.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;155694&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_message message_box_color=&#8221;alert-success&#8221; icon_fontawesome=&#8221;fas fa-lightbulb&#8221; el_class=&#8221;tut-callout tut-tip&#8221;]<strong>Tip:<\/strong> Use <strong>Record-Level View Filter by Status<\/strong> to control what the role&#8217;s employees <strong>see<\/strong>, and <strong>Status Transition Restriction<\/strong> to control what they <strong>change<\/strong>. For example, the role sees <strong>Opened<\/strong> records only and can move them only to <strong>Closed<\/strong>.[\/vc_message][vc_custom_heading text=&#8221;Fifth: Save the restrictions&#8221; font_container=&#8221;tag:h3|font_size:21px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1762000002007{margin-top: 26px !important;margin-bottom: 14px !important;padding-left: 12px !important;border-left: 3px solid #3B6FD4 !important;}&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"7\">\n<li>Click <strong>Save<\/strong> at the top of the screen. The message <span class=\"tut-msg\">Permissions saved successfully<\/span> appears and you are taken to the workflow type page. To review or edit the rules later, click <strong>Manage Permissions<\/strong> on the same page.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;155696&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_message message_box_color=&#8221;alert-warning&#8221; icon_fontawesome=&#8221;fas fa-exclamation-circle&#8221; el_class=&#8221;tut-callout tut-warning&#8221;]<strong>Warning:<\/strong> No changes on the screen are saved if an error message appears inside a rule. This happens if:<\/p>\n<ul>\n<li>No role is selected in <strong>Applies To<\/strong>. Select the role, or delete the rule.<\/li>\n<li>No field is selected in <strong>Field-Level Restriction Add, View &amp; Edit<\/strong>. Select <strong>View<\/strong> for at least one field.<\/li>\n<li>Another rule of the same type already exists for the same role. Edit the existing rule instead of adding a new one.<\/li>\n<\/ul>\n<p>[\/vc_message][vc_message message_box_color=&#8221;alert-success&#8221; icon_fontawesome=&#8221;fas fa-check-circle&#8221; el_class=&#8221;tut-callout tut-tip&#8221;]<strong>Result:<\/strong> The role&#8217;s employees work on the workflow type according to the restrictions you set, without seeing these restrictions or being able to remove them.[\/vc_message][\/vc_column][\/vc_row][vc_row el_id=&#8221;how-it-works&#8221;][vc_column][vc_custom_heading text=&#8221;What do the role&#8217;s employees see after saving?&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1762000002008{margin-top: 30px !important;margin-bottom: 16px !important;padding-bottom: 10px !important;border-bottom: 2px solid #E3E9F2 !important;}&#8221;][vc_column_text el_class=&#8221;tut-table&#8221;]<\/p>\n<table>\n<thead>\n<tr>\n<th>Place<\/th>\n<th>What happens for the role&#8217;s employees<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Add form<\/td>\n<td>Only the fields allowed for adding appear.<\/td>\n<\/tr>\n<tr>\n<td>Edit form<\/td>\n<td>Only the fields allowed for editing appear, and the other fields keep their values unchanged.<\/td>\n<\/tr>\n<tr>\n<td>Records list<\/td>\n<td>Only records in statuses allowed for viewing appear. Columns of fields not allowed for viewing don&#8217;t appear and can&#8217;t be used for search, sorting, or filtering.<\/td>\n<\/tr>\n<tr>\n<td>Status tabs and status filter<\/td>\n<td>Only statuses allowed for viewing appear, and counts are calculated from the allowed records.<\/td>\n<\/tr>\n<tr>\n<td>Record page<\/td>\n<td>Fields not allowed for viewing are hidden, and a record in a status not allowed for viewing can&#8217;t be opened.<\/td>\n<\/tr>\n<tr>\n<td>Status selection<\/td>\n<td>Only statuses allowed for transition appear on the record page, the edit page, and in bulk update.<\/td>\n<\/tr>\n<tr>\n<td>Export and reports<\/td>\n<td>Fields not allowed for viewing are hidden, and only records in statuses allowed for viewing are exported.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_message message_box_color=&#8221;alert-info&#8221; el_class=&#8221;tut-callout tut-note&#8221;]<strong>Note:<\/strong> If an employee has a rule under their own name and another rule of the same type for their role, their own rule applies. Advanced restrictions don&#8217;t apply to the <strong>account owner<\/strong>.[\/vc_message][\/vc_column][\/vc_row][vc_row el_id=&#8221;faq&#8221;][vc_column][vc_custom_heading text=&#8221;FAQs&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1762000002009{margin-top: 30px !important;margin-bottom: 16px !important;padding-bottom: 10px !important;border-bottom: 2px solid #E3E9F2 !important;}&#8221;][vc_toggle title=&#8221;I added restrictions for the role, but one of its employees isn&#8217;t affected. Why?&#8221; el_class=&#8221;tut-faq&#8221;]Make sure the role is included in the <strong>Update<\/strong> or <strong>View<\/strong> permission in the <strong>Permissions<\/strong> section, that the employee isn&#8217;t the <strong>account owner<\/strong>, and that there&#8217;s no other rule under the employee&#8217;s name in the same type, because the employee&#8217;s rule applies instead of the role&#8217;s rule.[\/vc_toggle][vc_toggle title=&#8221;Why doesn&#8217;t a restriction type appear in the Add Advanced Permissions list?&#8221; el_class=&#8221;tut-faq&#8221;]Because it&#8217;s already added to the workflow type; each type can be added once. Add a new rule inside the existing section using <strong>Add Rule<\/strong>.[\/vc_toggle][vc_toggle title=&#8221;Why can&#8217;t I select Add or Edit for a field?&#8221; el_class=&#8221;tut-faq&#8221;]Because <strong>View<\/strong> isn&#8217;t selected for this field; select <strong>View<\/strong> first.[\/vc_toggle][vc_toggle title=&#8221;Can I apply the same restrictions to more than one role?&#8221; el_class=&#8221;tut-faq&#8221;]Yes. Select more than one role in the same rule, or add a separate rule for each role using <strong>Add Rule<\/strong>.[\/vc_toggle][vc_toggle title=&#8221;What happens if a record moves to a status the role isn&#8217;t allowed to view?&#8221; el_class=&#8221;tut-faq&#8221;]The record disappears from the role&#8217;s employees&#8217; list, and appears again if it returns to a status they are allowed to view.[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"author":38,"template":"","categories":[2089,2092],"tags":[27606,27604,27609,27710,27715,27716,27605,27610,27708,27712,23387,27711,27611,27714,27607,27713,27709,27566,27570],"class_list":["post-155644","user_manual","type-user_manual","status-publish","hentry","category-workflows","category-workflow-type","tag-add-advanced-permissions","tag-advanced-permissions","tag-field-level-restriction","tag-hide-fields-from-employees","tag-how-do-i-restrict-fields-for-a-role-in-a-workflow","tag-how-do-i-stop-a-role-from-seeing-records-in-a-specific-status","tag-manage-permissions","tag-record-level-view-filter-by-status","tag-restrict-fields-for-a-role","tag-role-restrictions","tag-roles","tag-status-permissions","tag-status-transition-restriction","tag-view-and-edit-permissions","tag-workflow-permissions","tag-workflow-records","tag-workflow-types","tag---en","tag----en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Guide to Restricting Fields and Statuses for a Role in Workflows - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/user_manual\/guide-to-restricting-fields-and-statuses-for-a-role-in-workflows\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Guide to Restricting Fields and Statuses for a Role in Workflows - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text el_class=&#8221;tut-intro&#8221;]You can control what the employees of a specific role can do in a workflow type: the fields they can add, view, or edit, the statuses whose records they can see, and the statuses they can move records to. 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