{"id":153955,"date":"2026-10-27T13:05:35","date_gmt":"2026-10-27T13:05:35","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=user_manual&#038;p=153955"},"modified":"2026-10-28T14:04:27","modified_gmt":"2026-10-28T14:04:27","slug":"153955","status":"publish","type":"user_manual","link":"https:\/\/docs.daftra.com\/en\/user_manual\/153955\/","title":{"rendered":"Guide to Suspending and Hiding Accounts and the Difference Between Them"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row el_class=&#8221;tut-ltr&#8221;][vc_column][vc_raw_html el_class=&#8221;tut-css&#8221;]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[\/vc_raw_html][vc_column_text el_class=&#8221;tut-intro&#8221;]You can stop an account from being used in new transactions in two ways: <strong>Suspend<\/strong> the account or <strong>Hide<\/strong> it. Suspending suits accounts that already have transactions and that you want to stop using while keeping them in reports; hiding suits accounts that have no transactions at all. This lesson explains how to suspend and hide an account, when the system blocks it, and the difference between the two.[\/vc_column_text][vc_column_text el_class=&#8221;tut-toc&#8221;]In this article<\/p>\n<ol>\n<li><a href=\"#before-you-begin\">Before you begin<\/a><\/li>\n<li><a href=\"#suspend\">Steps to suspend an account<\/a><\/li>\n<li><a href=\"#blocked\">Accounts that can\u2019t be suspended<\/a><\/li>\n<li><a href=\"#hide\">Steps to hide an account<\/a><\/li>\n<li><a href=\"#difference\">Suspend vs. hide<\/a><\/li>\n<li><a href=\"#faqs\">FAQs<\/a><\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8221;before-you-start&#8221; el_class=&#8221;tut-ltr&#8221;][vc_column][vc_custom_heading text=&#8221;Before you begin&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1793196219822{margin-top: 30px !important;margin-bottom: 16px !important;padding-bottom: 10px !important;}&#8221;][vc_column_text el_class=&#8221;tut-check&#8221;]<\/p>\n<ul>\n<li>You have the <strong>Manage Journal Accounts<\/strong> permission to suspend and reactivate accounts.<\/li>\n<li>The account exists in the <a href=\"https:\/\/go.daftra.com\/v2\/owner\/chart-of-accounts\" target=\"_blank\" rel=\"noopener\">Chart of Accounts<\/a>.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8221;suspend&#8221; el_class=&#8221;tut-ltr&#8221;][vc_column][vc_custom_heading text=&#8221;Steps to suspend an account&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1761600000002{margin-top: 30px !important;margin-bottom: 16px !important;padding-bottom: 10px !important;border-bottom: 2px solid #e3e9f2 !important;}&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"1\">\n<li>Go to <strong>Accounting<\/strong>, click <a href=\"https:\/\/go.daftra.com\/v2\/owner\/chart-of-accounts\" target=\"_blank\" rel=\"noopener\">Chart of Accounts<\/a>, and open the parent account that contains the account.<\/li>\n<li>Click the actions button (\u22ef) next to the account.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;154002&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"3\">\n<li>Choose <strong>Suspend<\/strong>.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;154010&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"4\">\n<li>The <strong>Deactivate Account<\/strong> window asks you to confirm. Click <strong>Suspend<\/strong>.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;154004&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"5\">\n<li>The message <span class=\"tut-msg\">Account Suspended successfully.<\/span> appears, and a <span class=\"tut-badge danger\">Suspended<\/span> indicator shows next to the account name.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;154006&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_message message_box_color=&#8221;success&#8221; icon_fontawesome=&#8221;fas fa-check-circle&#8221; el_class=&#8221;tut-callout tut-tip&#8221;]<strong>Result:<\/strong><\/p>\n<ul>\n<li>The account no longer appears in add and edit forms, such as journal entries, invoices, expenses, and stock permissions, and it can\u2019t be selected in Accounting Routing.<\/li>\n<li>The account still appears normally in reports and account filters, and its past transactions and balances don\u2019t change.<\/li>\n<li>The suspension is recorded in the <strong>Activity Log<\/strong>.<\/li>\n<\/ul>\n<p>[\/vc_message][vc_message message_box_color=&#8221;violet&#8221; icon_fontawesome=&#8221;fas fa-quote-right&#8221; el_class=&#8221;tut-callout tut-example&#8221;]<strong>Example:<\/strong> if another user was creating a transaction and picked the account before it was suspended, the transaction isn\u2019t saved, and this message appears: <span class=\"tut-msg\">Labor Expenses #59001 is suspended; Please select different account<\/span>[\/vc_message][vc_custom_heading text=&#8221;Reactivate a suspended account&#8221; font_container=&#8221;tag:h3|font_size:21px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1761600000003{margin-top: 26px !important;margin-bottom: 14px !important;padding-left: 12px !important;border-left: 3px solid #3b6fd4 !important;}&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"6\">\n<li>To cancel the suspension, click the actions button (\u22ef) next to the suspended account and choose <strong>Reactivate<\/strong>. This option appears on suspended accounts only.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;154012&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][\/vc_column][\/vc_row][vc_row el_id=&#8221;blocked&#8221; el_class=&#8221;tut-ltr&#8221;][vc_column][vc_custom_heading text=&#8221;Accounts that can\u2019t be suspended&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1761600000004{margin-top: 30px !important;margin-bottom: 16px !important;padding-bottom: 10px !important;border-bottom: 2px solid #e3e9f2 !important;}&#8221;][vc_column_text]The <strong>Suspend<\/strong> option appears on all accounts, but the system refuses to suspend in the following cases and shows a message explaining why:[\/vc_column_text][vc_column_text el_class=&#8221;tut-table&#8221;]<\/p>\n<table>\n<thead>\n<tr>\n<th>Case<\/th>\n<th>Message<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Main accounts: Assets, Liabilities, Owner\u2019s Equity, Revenue, and Expenses.<\/td>\n<td><span class=\"tut-msg\">This account can not be suspended<\/span><\/td>\n<\/tr>\n<tr>\n<td>A parent account that has sub-accounts that aren\u2019t suspended.<\/td>\n<td><span class=\"tut-msg\">This account has 1 active sub-accounts. Suspend them first, or move them under a different parent.<\/span> The message shows the number of active sub-accounts.<\/td>\n<\/tr>\n<tr>\n<td>An account linked to an automatic system accounting route, such as Discount Allowed.<\/td>\n<td><span class=\"tut-msg\">This account is linked to system routing and can not be suspended<\/span> with a link to <strong>Accounting Routing<\/strong>.<\/td>\n<\/tr>\n<tr>\n<td>An account selected in Accounting Routing.<\/td>\n<td><span class=\"tut-msg\">This account is selected in accounting routes, to suspend this account you should remove it from accounting routing first<\/span> with a link to the routing page.<\/td>\n<\/tr>\n<tr>\n<td>The default account in the inventory settings.<\/td>\n<td><span class=\"tut-msg\">You cannot suspend an account that is assigned as a default account<\/span> with a link to <strong>Settings<\/strong>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][vc_single_image image=&#8221;154020&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_column_text]The message \u00abThis account can not be suspended\u00bb when trying to suspend a main account such as Assets.[\/vc_column_text][vc_single_image image=&#8221;154018&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_column_text]Suspension refused because the parent account has active sub-accounts, with their number.[\/vc_column_text][vc_single_image image=&#8221;154016&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_column_text]Suspension refused because the account is linked to an automatic system route, with a link to Accounting Routing.[\/vc_column_text][vc_message el_class=&#8221;tut-callout tut-note&#8221;]<strong>Note:<\/strong> to suspend a parent account, suspend its sub-accounts first. When you reactivate a sub-account, any suspended parent accounts above it are reactivated automatically.[\/vc_message][\/vc_column][\/vc_row][vc_row el_id=&#8221;hide&#8221; el_class=&#8221;tut-ltr&#8221;][vc_column][vc_custom_heading text=&#8221;Steps to hide an account&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1761600000005{margin-top: 30px !important;margin-bottom: 16px !important;padding-bottom: 10px !important;border-bottom: 2px solid #e3e9f2 !important;}&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"1\">\n<li>From the <a href=\"https:\/\/go.daftra.com\/v2\/owner\/chart-of-accounts\" target=\"_blank\" rel=\"noopener\">Chart of Accounts<\/a>, click the actions button (\u22ef) next to the account and choose <strong>Hide<\/strong>.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;154022&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"2\">\n<li>The account is hidden right away without a confirmation message. The message <span class=\"tut-msg\">Account has been hidden<\/span> appears, and the account disappears from the chart.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;154024&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_column_text el_class=&#8221;tut-steps&#8221;]<\/p>\n<ol start=\"3\">\n<li>To view hidden accounts, tick <strong>Show Hidden<\/strong> at the top of the page. The account appears with a <span class=\"tut-badge off\">Hidden<\/span> indicator.<\/li>\n<li>To unhide it, click the actions button (\u22ef) next to the hidden account and choose <strong>Unhide<\/strong>.<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_single_image image=&#8221;154026&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][vc_message message_box_color=&#8221;danger&#8221; icon_fontawesome=&#8221;fas fa-exclamation-triangle&#8221; el_class=&#8221;tut-callout tut-danger&#8221;]<strong>Important:<\/strong> you can\u2019t hide an account that has transactions. This message appears: <span class=\"tut-msg\">This account has transactions, it can\u2019t be hidden! instead you can suspend the account.<\/span>[\/vc_message][vc_single_image image=&#8221;154028&#8243; img_size=&#8221;large&#8221; add_caption=&#8221;yes&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_rounded&#8221; onclick=&#8221;link_image&#8221; el_class=&#8221;tut-shot&#8221;][\/vc_column][\/vc_row][vc_row el_id=&#8221;difference&#8221; el_class=&#8221;tut-ltr&#8221;][vc_column][vc_custom_heading text=&#8221;Suspend vs. hide&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1761600000006{margin-top: 30px !important;margin-bottom: 16px !important;padding-bottom: 10px !important;border-bottom: 2px solid #e3e9f2 !important;}&#8221;][vc_column_text el_class=&#8221;tut-table&#8221;]<\/p>\n<table>\n<thead>\n<tr>\n<th>Item<\/th>\n<th>Suspend<\/th>\n<th>Hide<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>When to use it<\/td>\n<td>An account with transactions that you want to stop using.<\/td>\n<td>An account with no transactions that you don\u2019t need.<\/td>\n<\/tr>\n<tr>\n<td>Shown in the Chart of Accounts<\/td>\n<td><span class=\"tut-badge on\">Shown<\/span> with a <strong>Suspended<\/strong> indicator.<\/td>\n<td><span class=\"tut-badge off\">Not shown<\/span> unless you tick <strong>Show Hidden<\/strong>.<\/td>\n<\/tr>\n<tr>\n<td>Selectable in new transactions<\/td>\n<td><span class=\"tut-badge danger\">Not available<\/span><\/td>\n<td><span class=\"tut-badge danger\">Not available<\/span><\/td>\n<\/tr>\n<tr>\n<td>Reports<\/td>\n<td><span class=\"tut-badge on\">Shown<\/span> normally.<\/td>\n<td>Has no transactions to show in reports.<\/td>\n<\/tr>\n<tr>\n<td>Confirmation message<\/td>\n<td>Yes<\/td>\n<td>No<\/td>\n<\/tr>\n<tr>\n<td>To undo<\/td>\n<td><strong>Reactivate<\/strong><\/td>\n<td><strong>Unhide<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8221;faq&#8221; el_class=&#8221;tut-ltr&#8221;][vc_column][vc_custom_heading text=&#8221;FAQs&#8221; font_container=&#8221;tag:h2|font_size:26px|text_align:left|color:%2304306b|line_height:1.6&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1793196259920{margin-top: 30px !important;margin-bottom: 16px !important;padding-bottom: 10px !important;}&#8221;][vc_toggle title=&#8221;Why can\u2019t I suspend the account even though the Suspend option appears?&#8221; el_class=&#8221;tut-faq&#8221;]Because the account is one of the cases the system blocks, such as a main account, a parent with active sub-accounts, or an account linked to Accounting Routing or set as a default account. The message explains the reason.[\/vc_toggle][vc_toggle title=&#8221;Does suspending an account affect past transactions?&#8221; el_class=&#8221;tut-faq&#8221;]No; past transactions, journal entries, and the account balances stay as they are, and the account appears in reports normally.[\/vc_toggle][vc_toggle title=&#8221;Why can\u2019t I hide the account?&#8221; el_class=&#8221;tut-faq&#8221;]Because it has transactions. You can suspend it instead.[\/vc_toggle][vc_toggle title=&#8221;Are suspending and hiding recorded in the Activity Log?&#8221; el_class=&#8221;tut-faq&#8221;]Yes; suspending, reactivating, hiding, and unhiding are all recorded in the <strong>Activity Log<\/strong>.[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"author":39,"template":"","categories":[2115],"tags":[25706,5261,6742,26250,26249,25746,25976,25702,26247,26248,25979,26251],"class_list":["post-153955","user_manual","type-user_manual","status-publish","hentry","category-chart-of-accounts","tag-accounting-routing","tag-chart-of-accounts","tag-hide-account","tag-how-do-i-stop-using-an-account-that-has-transactions","tag-reactivate-suspended-account","tag-show-hidden-accounts","tag-stop-using-an-account","tag-suspend-account","tag-suspend-and-hide-accounts","tag-suspend-vs-hide","tag-whats-the-difference-between-suspending-and-hiding-an-account","tag-why-cant-i-hide-an-account-with-transactions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - 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