{"id":145408,"date":"2026-09-08T11:06:14","date_gmt":"2026-09-08T11:06:14","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=user_manual&#038;p=145408"},"modified":"2026-09-14T08:42:32","modified_gmt":"2026-09-14T08:42:32","slug":"guide-to-exempting-specific-clients-or-products-from-vat","status":"publish","type":"user_manual","link":"https:\/\/docs.daftra.com\/en\/user_manual\/guide-to-exempting-specific-clients-or-products-from-vat\/","title":{"rendered":"Guide to Exempting Specific Clients or Products from VAT"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: left;\">The &#8220;Tax Exemption Rules&#8221; app allows you to set your own conditions to prevent VAT or other taxes from being applied to specific items or clients across the sales cycle&#8217;s outputs (sales orders, estimates, invoices, and others), so that the item remains untaxed or is only taxed at a zero rate (0%). In this article, we explain the steps to configure exemption rules in detail.<\/p>\n<p><strong>Before You Begin<\/strong><\/p>\n<p style=\"text-align: left;\">The &#8220;Tax Exemption Rules&#8221; app must already be enabled on the account. For more on how to enable it, see the <a href=\"https:\/\/docs.daftra.com\/en\/?post_type=tutorial&amp;p=145346&amp;preview=true\">&#8220;Activating the Tax Exemption Rules App&#8221; article.<\/a><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Steps to Exempting Specific Clients or Products from VAT&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1788866807725{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;First: Accessing the Rule Settings&#8221; font_container=&#8221;tag:h3|font_size:22|text_align:left|color:%2304306b|line_height:1.8&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><strong>Step 1: Access Invoicing Settings<\/strong><\/p>\n<p style=\"text-align: left;\">From the main menu, click on &#8220;Sales,&#8221; then from the dropdown menu click on &#8220;Sales Settings,&#8221; then click on the &#8220;Invoicing Settings&#8221; card.<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;145416&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><strong>Step 2: Open the Manage Rules Screen<\/strong><\/p>\n<p style=\"text-align: left;\">Under &#8220;Invoice Configuration&#8221; settings, the &#8220;Tax Exemption Rules Settings&#8221; setting will appear. Click the &#8220;Manage Rules&#8221; button to go to the exemption rules and conditions screen.<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;145418&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Second: Setting Up Exemption Rules and Conditions&#8221; font_container=&#8221;tag:h3|font_size:22|text_align:left|color:%2304306b|line_height:1.8&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><strong>Step 3: Determine the Rule&#8217;s Basis<\/strong><\/p>\n<p style=\"text-align: left;\">From the &#8220;Apply Rule To&#8221; field (dropdown list), select one of the following options:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Clients:<\/strong> the exemption rule involves conditions specific to clients only.<\/li>\n<li><strong>Products:<\/strong> the exemption rule involves conditions specific to products only.<\/li>\n<li><strong>Clients and Products:<\/strong> the exemption rule includes conditions for both clients and products together.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_single_image image=&#8221;145420&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><strong>Step 4: Configure Client Conditions (When Selected)<\/strong><\/p>\n<p style=\"text-align: left;\">This section appears when &#8220;Clients&#8221; or &#8220;Clients and Products&#8221; is selected, and includes:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Select Clients:<\/strong> specifying one or more individual clients to exempt them from tax specifically.<\/li>\n<li><strong>Client Category:<\/strong> specifying one or more categories to exempt all clients within them, without needing to select them individually.<\/li>\n<li><strong>Client Nationality:<\/strong> applying the exemption based on the client&#8217;s nationality (for example, exempting local clients but not foreign ones, or vice versa).<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_single_image image=&#8221;145422&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><strong>Step 5: Configure Product Conditions (When Selected)<\/strong><\/p>\n<p style=\"text-align: left;\">This section appears when &#8220;Products&#8221; or &#8220;Clients and Products&#8221; is selected, and includes:<\/p>\n<ul style=\"text-align: left;\">\n<li><strong>Select Products:<\/strong> specifying particular products or services to exempt them from tax when selected on invoices or sales forms.<\/li>\n<li><strong>Product Category:<\/strong> specifying one or more categories to exempt all products or services within them, without individual selection.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_single_image image=&#8221;145424&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><strong>Step 6: Set the Logical Operator (When &#8220;Clients and Products&#8221; Is Selected)<\/strong><\/p>\n<p dir=\"ltr\">The &#8220;Logical Operator&#8221; field only appears when &#8220;Clients and Products&#8221; is selected in the &#8220;Apply Rule To&#8221; field, and offers two options:<\/p>\n<ul dir=\"ltr\">\n<li><strong>AND:<\/strong> the exemption rule is applied only when both the client condition and the product condition are met simultaneously; if only one condition is met, the rule is cancelled and tax is applied normally.<\/li>\n<li><strong>OR:<\/strong> the exemption rule is applied when just one condition from either section is met, regardless of the other condition.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_single_image image=&#8221;145426&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><strong>Step 7: Save the Rules<\/strong><\/p>\n<p style=\"text-align: left;\">After configuring the exemption rules as desired, click &#8220;Save.&#8221;<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][vc_row][vc_column][vc_custom_heading text=&#8221;Third: Verifying the Exemption Applies&#8221; font_container=&#8221;tag:h3|font_size:22|text_align:left|color:%2304306b|line_height:1.8&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: left;\"><strong>Step 8: Test the Exemption Rules on Invoices<\/strong><\/p>\n<p style=\"text-align: left;\">Go to the sales invoice or estimate screens, and select one of the exempted clients or items. The system will automatically prevent applying any tax rate above 0% to the specified items.<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;145436&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221;]<\/p>\n<p style=\"text-align: left;\"><strong>Important Notes<\/strong><\/p>\n<ul style=\"text-align: left;\">\n<li>If the user attempts to select a tax rate above 0% on an item despite an exemption rule applying to it, a message appears explaining that applying tax is prevented according to the exemption rules configured on the account.<\/li>\n<li>The &#8220;Logical Operator&#8221; field only appears when &#8220;Clients and Products&#8221; is selected as the basis for applying the rule; it doesn&#8217;t appear when either &#8220;Clients&#8221; or &#8220;Products&#8221; is selected individually.<\/li>\n<\/ul>\n<p>[\/vc_message][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"author":39,"template":"","categories":[2055,15529],"tags":[15558,15554,15556,15553,15555,15557,15501,15559,15548],"class_list":["post-145408","user_manual","type-user_manual","status-publish","hentry","category-external-apps-integration","category-tax-exemption-rules-app","tag-and-and-or-logical-operator","tag-apply-rule-to-clients-or-products","tag-client-category-and-client-nationality","tag-exempting-specific-clients-or-products-from-vat","tag-how-do-i-exempt-a-client-from-vat","tag-product-category-for-tax-exemption","tag-tax-exemption-rules-app","tag-testing-exemption-rules-on-invoices","tag-----en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - 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