{"id":137273,"date":"2026-05-05T14:03:40","date_gmt":"2026-05-05T14:03:40","guid":{"rendered":"https:\/\/docs.daftra.com\/user_manual\/%d8%af%d9%84%d9%8a%d9%84-%d8%b4%d8%a7%d9%85%d9%84-%d9%84%d8%af%d9%88%d8%b1%d8%a9-%d8%b9%d9%87%d8%af-%d8%a7%d9%84%d9%85%d9%88%d8%b8%d9%81%d9%8a%d9%86\/"},"modified":"2026-05-17T05:13:50","modified_gmt":"2026-05-17T05:13:50","slug":"comprehensive-guide-to-employee-custody-management","status":"publish","type":"user_manual","link":"https:\/\/docs.daftra.com\/en\/user_manual\/comprehensive-guide-to-employee-custody-management\/","title":{"rendered":"Comprehensive Guide to Employee Custody Management"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]The system enables you to manage employee financial custodies from start to finish, including setting up settlement types, creating custodies, recording settlements, tracking balances and statuses, closing custodies, and handling exceptional cases such as bad debts. This guide walks you through the complete employee custody cycle.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Before You Start: Setting Up Settlement Types&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1778750353236{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Before creating custodies and recording settlements, you need to configure the settlement types your team will use. Settlement types help categorize settlements based on their purpose.<\/p>\n<ol>\n<li>From the main menu, go to &#8220;<strong>Finance<\/strong>&#8220;.<\/li>\n<li>Open &#8220;<strong>Finance Settings<\/strong>&#8220;.<\/li>\n<li>Open the &#8220;<strong>Settlement Types<\/strong>&#8221; card.<\/li>\n<li>Click &#8220;<strong>Add Settlement Type<\/strong>&#8220;.<\/li>\n<li>Enter the &#8220;<strong>Settlement type name<\/strong>&#8220;. (Required)<\/li>\n<li>Enter a &#8220;<strong>Description<\/strong>&#8221; if needed. (Optional)<\/li>\n<li>Make sure the status is set to &#8220;<strong>Active<\/strong>&#8221; so it appears in settlement dropdown lists.<\/li>\n<li>Click &#8220;<strong>Save<\/strong>&#8220;.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137281 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1.png\" alt=\"\" width=\"1206\" height=\"630\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1.png 1206w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-300x157.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-1024x535.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-768x401.png 768w\" sizes=\"auto, (max-width: 1206px) 100vw, 1206px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137286 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-1.png\" alt=\"\" width=\"1207\" height=\"629\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-1.png 1207w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-1-300x156.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-1-1024x534.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-1-768x400.png 768w\" sizes=\"auto, (max-width: 1207px) 100vw, 1207px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]You can create multiple settlement types based on your business needs, such as: Vehicle Expenses, Clearance Settlements, Government Expenses. All active settlement types will appear in the selection list when adding settlements.[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221; icon_fontawesome=&#8221;fas fa-exclamation-triangle&#8221;]If no settlement types are created, you will not be able to record settlements for employee custodies. Make sure to configure them before proceeding.[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;First: Creating a New Employee Custody&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1778753194021{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<ol>\n<li>From the main menu, go to &#8220;<strong>Finance<\/strong>&#8221; then select &#8220;<strong>Employee<\/strong> <strong>Custodies<\/strong>&#8220;.<\/li>\n<li>Click &#8220;<strong>Add Custody<\/strong>&#8220;.<\/li>\n<li>Enter the custody details:<br \/>\n<strong>Basic Information<\/strong><\/p>\n<ul>\n<li><strong>Employee:<\/strong> Select the employee assigned to the custody.<\/li>\n<li><strong>Custody Code:<\/strong> Automatically generated by the system.<\/li>\n<li><strong>Date:<\/strong> Select the custody date.<\/li>\n<li><strong>Settlement Due Date:<\/strong> Select the due date for settlement.<\/li>\n<li><strong>Amount:<\/strong> Enter the custody amount.<\/li>\n<\/ul>\n<\/li>\n<li>Financial Transaction Details\n<ul>\n<li><strong>Employee Custody Account:<\/strong> Select the account carrying the custody balance.<\/li>\n<li><strong>Cash \/ Bank Account:<\/strong> Select the main account used to disburse the custody amount.<\/li>\n<li><strong>Payment Method:<\/strong> Select the payment method used for the transaction.<\/li>\n<\/ul>\n<\/li>\n<li>Additional Information\n<ul>\n<li><strong>Description:<\/strong> Enter the purpose or details of the custody.<\/li>\n<\/ul>\n<\/li>\n<li>Click &#8220;<strong>Save<\/strong>&#8220;.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137289 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-.png\" alt=\"\" width=\"1365\" height=\"630\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-.png 1365w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026--300x138.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026--1024x473.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026--768x354.png 768w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137292 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-20.png\" alt=\"\" width=\"1207\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-20.png 1207w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-20-300x157.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-20-1024x537.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-20-768x403.png 768w\" sizes=\"auto, (max-width: 1207px) 100vw, 1207px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]After saving, the custody status becomes &#8220;<strong>Open<\/strong>&#8221; and appears in the employee custodies list.[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Second: Adding a Settlement to the Custody&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1778755302813{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]When the employee settles part or all of the custody amount:<\/p>\n<ol>\n<li>Open the required custody from the &#8220;<strong>Employee Custodies<\/strong>&#8221; list.<\/li>\n<li>Click &#8220;<strong>Add Settlement<\/strong>&#8221; from the actions menu at the top.<\/li>\n<li class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The screen allows adding multiple settlement lines before saving. For each settlement line, enter the following:\n<ul>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Number:<\/strong> Automatically generated settlement number. (Required)<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Date:<\/strong> Select the settlement date. (Required)<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Type:<\/strong> Select the settlement type from the dropdown list. (Required)<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Account:<\/strong> Select the debit account from the chart of accounts. (Required)<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Description:<\/strong> Enter notes or additional details. (Optional)<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Attachments:<\/strong> Upload supporting documents. (Optional)<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Amount:<\/strong> Enter the settlement amount. Must be greater than zero. (Required)<\/li>\n<\/ul>\n<\/li>\n<li><strong>Managing Settlement Lines<\/strong>\n<ul>\n<li class=\"whitespace-normal break-words pl-2\">Click &#8220;<strong>Add Line<\/strong>&#8221; to insert a new settlement line.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Click the delete icon next to any line to remove it before saving.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Multiple lines can be selected and deleted using bulk delete.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>After entering all settlement lines:<\/p>\n<p>Click &#8220;<strong>Save<\/strong>&#8221; to record the settlements.<br \/>\nOr click &#8220;<strong>Cancel<\/strong>&#8221; to exit without saving.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137302 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Add-settlement.png\" alt=\"\" width=\"1208\" height=\"631\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Add-settlement.png 1208w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Add-settlement-300x157.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Add-settlement-1024x535.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Add-settlement-768x401.png 768w\" sizes=\"auto, (max-width: 1208px) 100vw, 1208px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137306 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-099.png\" alt=\"\" width=\"1206\" height=\"627\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-099.png 1206w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-099-300x156.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-099-1024x532.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-099-768x399.png 768w\" sizes=\"auto, (max-width: 1206px) 100vw, 1206px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]The remaining balance is recalculated automatically after each settlement. You can continue adding settlements until the remaining balance reaches zero.[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Third: Closing the Custody After Full Settlement&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1778756792075{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Once the remaining balance becomes zero and the custody status changes to &#8220;<strong>Settled<\/strong>&#8220;, you can officially close it.<\/p>\n<ol>\n<li>From the custody view page, click on the custody status.<\/li>\n<li>Select &#8220;<strong>Close<\/strong>&#8220;.<\/li>\n<li>A confirmation message will appear: \u201c<strong>Are you sure you want to close this employee custody?<\/strong>\u201d<\/li>\n<li>Click &#8220;<strong>Confirm<\/strong>&#8220;.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137363 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/scshot.png\" alt=\"\" width=\"1207\" height=\"631\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/scshot.png 1207w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/scshot-300x157.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/scshot-1024x535.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/scshot-768x401.png 768w\" sizes=\"auto, (max-width: 1207px) 100vw, 1207px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137320 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-13-044.png\" alt=\"\" width=\"1209\" height=\"632\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-13-044.png 1209w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-13-044-300x157.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-13-044-1024x535.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-13-044-768x401.png 768w\" sizes=\"auto, (max-width: 1209px) 100vw, 1209px\" \/>[\/vc_column_text][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137361 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-.png\" alt=\"\" width=\"1206\" height=\"630\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-.png 1206w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot--300x157.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot--1024x535.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot--768x401.png 768w\" sizes=\"auto, (max-width: 1206px) 100vw, 1206px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221; icon_fontawesome=&#8221;fas fa-exclamation-triangle&#8221;]After closing, the custody becomes read-only and cannot be edited or updated.[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Fourth: Reopening a Closed Custody&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1778757399260{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]If a custody was closed by mistake:<\/p>\n<ol>\n<li>Open the closed custody. Click on the custody &#8220;<strong>Status<\/strong>&#8221; then select &#8220;<strong>Undo Close<\/strong>&#8220;.<\/li>\n<li>A confirmation message will appear: \u201c<strong>Are you sure you want to cancel the closed status?<\/strong>&#8221; The custody will return to its previous status.\u201d<\/li>\n<li>Click &#8220;<strong>Confirm<\/strong>&#8220;.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137329 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-141958.png\" alt=\"\" width=\"1206\" height=\"631\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-141958.png 1206w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-141958-300x157.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-141958-1024x536.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-141958-768x402.png 768w\" sizes=\"auto, (max-width: 1206px) 100vw, 1206px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137331 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-1419.png\" alt=\"\" width=\"1206\" height=\"624\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-1419.png 1206w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-1419-300x155.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-1419-1024x530.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-1419-768x397.png 768w\" sizes=\"auto, (max-width: 1206px) 100vw, 1206px\" \/>[\/vc_column_text][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137359 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026.png\" alt=\"\" width=\"1208\" height=\"627\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026.png 1208w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-300x156.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-1024x531.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-768x399.png 768w\" sizes=\"auto, (max-width: 1208px) 100vw, 1208px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]The custody status will revert to its previous state:<\/p>\n<p>If it was Settled, it returns to Settled.<br \/>\nIf it was Open, it returns to Open with the original balance restored.[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Fifth: Recording the Custody as Bad Debt&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1778760354865{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]This action is only available when the custody status is &#8220;<strong>Open<\/strong>&#8220;.[\/vc_message][vc_column_text]If the remaining balance cannot be recovered from the employee:<\/p>\n<ol>\n<li>Open the custody page. Click on the custody &#8220;Status&#8221; then select &#8220;Bad Debt&#8221;.<\/li>\n<li>A confirmation message will appear: \u201c<strong>Are you sure you want to record this custody as bad debt<\/strong>?\u201d<\/li>\n<li>Click &#8220;<strong>Confirm<\/strong>&#8220;.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137342 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-151125-1.png\" alt=\"\" width=\"1206\" height=\"628\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-151125-1.png 1206w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-151125-1-300x156.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-151125-1-1024x533.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-151125-1-768x400.png 768w\" sizes=\"auto, (max-width: 1206px) 100vw, 1206px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137346 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-.png\" alt=\"\" width=\"1207\" height=\"622\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-.png 1207w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14--300x155.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14--1024x528.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14--768x396.png 768w\" sizes=\"auto, (max-width: 1207px) 100vw, 1207px\" \/>[\/vc_column_text][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137349 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-099.png\" alt=\"\" width=\"1208\" height=\"629\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-099.png 1208w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-099-300x156.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-099-1024x533.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-099-768x400.png 768w\" sizes=\"auto, (max-width: 1208px) 100vw, 1208px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]The remaining balance is automatically transferred to the Bad Debt account under Other Expenses.<\/p>\n<p>You can review the related journal entries from the Transactions tab within the custody page.[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221; icon_fontawesome=&#8221;fas fa-exclamation-triangle&#8221;]After recording the custody as bad debt, the custody becomes read-only and cannot be modified.[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Sixth: Reversing the Bad Debt Status&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1778761717071{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]If the custody was marked as bad debt by mistake:<\/p>\n<ol>\n<li>Open the custody marked as bad debt. Click on the custody &#8220;Status&#8221; then select &#8220;Reopen&#8221; .<\/li>\n<li>A confirmation message will appear: \u201c<strong>Are you sure you want to cancel the bad debt status? The remaining balance will be restored to the employee custody account.<\/strong>\u201d<\/li>\n<li>Click &#8220;<strong>Confirm<\/strong>&#8220;.<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137357 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-2.png\" alt=\"\" width=\"1205\" height=\"627\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-2.png 1205w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-2-300x156.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-2-1024x533.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-1-2-768x400.png 768w\" sizes=\"auto, (max-width: 1205px) 100vw, 1205px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137352 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-1.png\" alt=\"\" width=\"1205\" height=\"629\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-1.png 1205w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-1-300x157.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-1-1024x535.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-1-768x401.png 768w\" sizes=\"auto, (max-width: 1205px) 100vw, 1205px\" \/>[\/vc_column_text][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-137369 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-15114.png\" alt=\"\" width=\"1206\" height=\"631\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-15114.png 1206w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-15114-300x157.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-15114-1024x536.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-14-15114-768x402.png 768w\" sizes=\"auto, (max-width: 1206px) 100vw, 1206px\" \/>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]The related accounting entries for the bad debt are automatically deleted, and the remaining balance is restored exactly as it was before.[\/vc_message][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"author":17,"template":"","categories":[2118,2108,9541],"tags":[],"class_list":["post-137273","user_manual","type-user_manual","status-publish","hentry","category-finance","category-accounting","category-employee-custody"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Comprehensive Guide to Employee Custody Management - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/user_manual\/comprehensive-guide-to-employee-custody-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comprehensive Guide to Employee Custody Management - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text]The system enables you to manage employee financial custodies from start to finish, including setting up settlement types, creating custodies, recording settlements, tracking balances and statuses, closing custodies, and handling exceptional cases such as bad debts. 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