{"id":11955,"date":"2024-03-19T08:12:43","date_gmt":"2024-03-19T08:12:43","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=user_manual&#038;p=11955"},"modified":"2024-03-25T08:32:55","modified_gmt":"2024-03-25T08:32:55","slug":"point-of-sales-guide-pos","status":"publish","type":"user_manual","link":"https:\/\/docs.daftra.com\/en\/user_manual\/point-of-sales-guide-pos\/","title":{"rendered":"Point Of Sales Guide (POS)"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: left;\">Daftra stands out as a comprehensive solution, providing a versatile Point of Sale (POS) system that can handle both online and offline operations. The system was created specifically to streamline and improve the management of retail stores and shops, offering a robust and user-friendly platform for businesses of all sizes.<\/p>\n<p>[\/vc_column_text][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221; css=&#8221;.vc_custom_1711355018762{margin-left: 200px !important;}&#8221;]<\/p>\n<blockquote><p><strong>Before starting make sure to <a href=\"https:\/\/docs.daftra.com\/en\/tutorial\/enabling-the-pos-app\/\">&#8220;enable the POS App&#8221;<\/a><\/strong><\/p><\/blockquote>\n<p>[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Opening a New POS Session&#8221; font_container=&#8221;tag:h2|font_size:28|text_align:center|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1711354741581{margin-left: 200px !important;background-color: #f6f9fc !important;border-radius: 4px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]If you already have an opened session Click on &#8220;<strong>Start Selling<\/strong>&#8221; and you&#8217;ll automatically be directed to the opened session.<\/p>\n<p>If you don&#8217;t have an opened one click on &#8220;<strong>Start Selling<\/strong>&#8221; and choose &#8220;<strong>Shift<\/strong>&#8221; and &#8220;<strong>POS Device<\/strong>&#8221; then click &#8220;<strong>Confirm<\/strong>&#8221;<\/p>\n<p>To view previous sessions list click on &#8220;<strong>POS Sessions<\/strong>&#8221; in the dropdown menu of &#8220;<strong>POS<\/strong>&#8221; in the main menu.<\/p>\n<p>You&#8217;ll find all sessions listed with each one&#8217;s session ID, shift\/cashier, opening and closing time and date, sales, and status.<\/p>\n<p>To view the session&#8217;s details click on the box on the right side of the session then select &#8220;<strong>View<\/strong>&#8220;.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-11958\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1.png\" alt=\"\" width=\"1366\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a>[\/vc_column_text][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]<strong>Notes: <\/strong>For more details refer to the following guides <strong>&#8220;<a href=\"https:\/\/docs.daftra.com\/en\/tutorial\/pos-sessions-list\/\">POS Sessions List<\/a>&#8221; <\/strong>and<strong> &#8220;<a href=\"https:\/\/docs.daftra.com\/en\/tutorial\/viewing-sales-sessions\/\">Viewing the Sales Session<\/a>&#8220;.<\/strong>[\/vc_message][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221; css=&#8221;.vc_custom_1711355004931{margin-left: 200px !important;}&#8221;]<\/p>\n<blockquote><p><strong>Note<\/strong>: You can add other POS shifts and devices by following the steps in these guides &#8220;<a href=\"https:\/\/docs.daftra.com\/en\/tutorial\/adding-a-new-pos-shift\/\"><strong>Adding a New POS Shift<\/strong><\/a>&#8221; and &#8220;<a href=\"https:\/\/docs.daftra.com\/en\/tutorial\/adding-a-new-device\/\"><strong>Adding a New POS Device<\/strong><\/a>&#8220;.<\/p><\/blockquote>\n<p>[\/vc_message][vc_column_text]<a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11961 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1-1.png\" alt=\"\" width=\"1366\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1-1.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1-1-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1-1-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-1-1-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>You&#8217;ll be directed to the sales screen.<\/p>\n<p>You can choose any of the items displayed on the right side of the screen, regardless of the tracking type.[\/vc_column_text][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;alert-warning&#8221; css=&#8221;.vc_custom_1711354860216{margin-left: 200px !important;}&#8221;]<\/p>\n<blockquote><p><strong>Note<\/strong>: Items with tracking numbers can be added but to successfully do so follow the steps in the guide &#8220;<strong><a href=\"https:\/\/docs.daftra.com\/en\/tutorial\/adding-product-with-tracking-to-the-invoice\/\">Adding an Item with Serial Number<\/a><\/strong>&#8220;.<\/p><\/blockquote>\n<p>[\/vc_message][vc_column_text]<a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-mm.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11976 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-mm.png\" alt=\"\" width=\"1351\" height=\"632\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-mm.png 1351w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-mm-300x140.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-mm-1024x479.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-mm-768x359.png 768w\" sizes=\"auto, (max-width: 1351px) 100vw, 1351px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>For example, suppose you own an electronics store and have a customer who wants to buy a mobile and headphones. Mobiles are tracked in the system by serial number, therefore when you pick a mobile item, a floating screen will display asking you to enter the serial number. While headphones are tracked by quantity, they will be added to the left side of the screen.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-11978\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-5-1-1.png\" alt=\"\" width=\"1366\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-5-1-1.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-5-1-1-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-5-1-1-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-5-1-1-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>From the bottom of the page, there are four options which are:<\/p>\n<ul>\n<li><strong>Quantity:<\/strong> To control the quantity of each item.<\/li>\n<li><strong>Discount:<\/strong> Apply a discount to the invoice (specific amount or percentage).<\/li>\n<li><strong>Shipping:<\/strong> Select a shipping method with costs.<\/li>\n<li><strong>Price:<\/strong> The item&#8217;s pricing.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Payment&#8221; font_container=&#8221;tag:h3|font_size:22|text_align:left|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1711355142113{margin-left: 120px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]To complete the customer&#8217;s purchase click on &#8220;<strong>Payment<\/strong>&#8220;, you&#8217;ll then be directed to the payment screen.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12013 size-full\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/P.png\" alt=\"\" width=\"1366\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/P.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/P-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/P-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/P-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>You&#8217;ll find the purchase details stated alongside the shipping fees and discounts<\/p>\n<p>Enter the amount required from the customer and check if the customer paid accurately or requires a change<\/p>\n<p>Then click &#8220;<strong>Confirm&#8221;<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p>The last step in the purchase is to print the receipt through the following screen which will appear automatically after completing the payment process.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-print.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12017\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-print.png\" alt=\"\" width=\"1366\" height=\"634\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-print.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-print-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-print-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-print-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]<\/p>\n<ul>\n<li>You can choose more than one payment method, to do so follow the steps in the guide <strong>&#8220;<a href=\"https:\/\/docs.daftra.com\/en\/tutorial\/choosing-more-than-one-payment-method\/\">Choose more than one payment method<\/a>&#8220;.<\/strong><\/li>\n<li>You will find all you need to know about managing a POS session in the following guide &#8220;<strong><a href=\"https:\/\/docs.daftra.com\/en\/user_manual\/managing-pos-session\/\">Managing POS Session<\/a><\/strong>&#8220;.<\/li>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p>[\/vc_message][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Close the POS Session&#8221; font_container=&#8221;tag:h3|font_size:22|text_align:left|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1711355313230{margin-left: 120px !important;}&#8221;][vc_column_text]From the main menu click on\u00a0<strong>\u201cPOS\u201d<\/strong>.<\/p>\n<p>Choose\u00a0<strong>\u201cPOS Sessions\u201d<\/strong>\u00a0from the menu.<\/p>\n<p>Click on the button on the right side of the session you wish to close.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-7.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12027\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-7.png\" alt=\"\" width=\"1366\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-7.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-7-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-7-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-7-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Set the date and time of closing the session as follows<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li aria-level=\"1\"><strong>Close Date:<\/strong>\u00a0set the closure date of the session.<\/li>\n<li aria-level=\"1\"><strong>Time:<\/strong> set the closure time of the session in hours and minutes.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-9.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12029\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-9.png\" alt=\"\" width=\"1366\" height=\"634\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-9.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-9-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-9-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-9-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>The software will display to you a summary of the session.<\/p>\n<p>Click on the<strong>\u00a0\u201cConfirm\u201d<\/strong>\u00a0button.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/jjj.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12031\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/jjj.png\" alt=\"\" width=\"1176\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/jjj.png 1176w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/jjj-300x161.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/jjj-1024x551.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/jjj-768x413.png 768w\" sizes=\"auto, (max-width: 1176px) 100vw, 1176px\" \/><\/a>[\/vc_column_text][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]<strong>Note: For more details refer to the guide &#8220;<a href=\"https:\/\/docs.daftra.com\/en\/tutorial\/closing-a-pos-session\/\">Closing a POS Session<\/a>&#8220;.<\/strong>[\/vc_message][vc_custom_heading text=&#8221;Offline POS App&#8221; font_container=&#8221;tag:h3|font_size:22|text_align:left|color:%2304306b|line_height:2&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1711355472612{margin-left: 120px !important;}&#8221;][vc_column_text]Daftra offers a desktop application that can operate without an internet connection. The application generates regular invoices and functions as a quick POS system. After returning to the main screen of the desktop application and reviewing your invoices, you need to transfer them to your cloud system in Daftra to adjust the records and document the sales transactions.<\/p>\n<p>To download the app click on &#8220;<strong>POS Settings<\/strong>&#8221; from the dropdown under &#8220;<strong>POS<\/strong>&#8221; in the main menu,<\/p>\n<p>Select <strong>&#8220;Desktop Application<\/strong>&#8220;, then click on &#8220;<strong>Download Software for Windows<\/strong>&#8220;.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-app.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12024\" src=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-app.png\" alt=\"\" width=\"1366\" height=\"633\" srcset=\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-app.png 1366w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-app-300x139.png 300w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-app-1024x475.png 1024w, https:\/\/docs.daftra.com\/wp-content\/uploads\/2024\/01\/POS-app-768x356.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a>[\/vc_column_text][vc_message message_box_style=&#8221;3d&#8221; message_box_color=&#8221;sky&#8221; icon_fontawesome=&#8221;fas fa-book&#8221;]<strong>Note: For detailed info about downloading and setting up the app refer to the following guide <\/strong>&#8220;<strong><a href=\"https:\/\/docs.daftra.com\/en\/user_manual\/steps-to-activate-the-point-of-sale-app\/\">Steps to Activate the POS app<\/a><\/strong>&#8220;.[\/vc_message][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"author":23,"template":"","categories":[5247],"tags":[],"class_list":["post-11955","user_manual","type-user_manual","status-publish","hentry","category-retail-stores-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Point Of Sales Guide (POS) - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/user_manual\/point-of-sales-guide-pos\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Point Of Sales Guide (POS) - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Daftra stands out as a comprehensive solution, providing a versatile Point of Sale (POS) system that can handle both online and offline operations. The system was created specifically to streamline and improve the management of retail stores and shops, offering a robust and user-friendly platform for businesses of all sizes. 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