{"id":48652,"date":"2026-04-02T09:51:15","date_gmt":"2026-04-02T09:51:15","guid":{"rendered":"https:\/\/docs.daftra.com\/tutorial\/%d8%a5%d9%86%d8%b4%d8%a7%d8%a1-%d9%85%d8%b1%d8%aa%d8%ac%d8%b9-%d9%85%d8%b4%d8%aa%d8%b1%d9%8a%d8%a7%d8%aa-%d8%b9%d9%84%d9%89-%d8%af%d9%88%d8%b1%d8%a9-%d8%b9%d9%85%d9%84\/"},"modified":"2026-04-02T10:34:10","modified_gmt":"2026-04-02T10:34:10","slug":"creating-a-purchase-refund-in-a-workflow","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/creating-a-purchase-refund-in-a-workflow\/","title":{"rendered":"Creating a Purchase Refund in a Workflow"},"content":{"rendered":"<p dir=\"ltr\" data-start=\"49\" data-end=\"236\">The system allows you to add a <strong data-start=\"80\" data-end=\"99\">Purchase Refund<\/strong> within a workflow, helping you manage return transactions and keep them linked to your workflow in an organized way. Follow these steps:<\/p>\n<ol dir=\"ltr\" data-start=\"238\" data-end=\"538\">\n<li data-section-id=\"1ln4dfk\" data-start=\"238\" data-end=\"320\">From the main menu, go to <strong data-start=\"267\" data-end=\"282\">&#8220;Workflows&#8221;<\/strong>, then select <strong data-start=\"296\" data-end=\"318\">&#8220;Manage Workflows&#8221;<\/strong><\/li>\n<li data-section-id=\"1yl980s\" data-start=\"321\" data-end=\"384\">Choose the workflow you want to add the Purchase Refund to<\/li>\n<li data-section-id=\"wlenix\" data-start=\"385\" data-end=\"419\">Click on the <strong data-start=\"401\" data-end=\"410\">&#8220;Add&#8221;<\/strong> button<\/li>\n<li data-section-id=\"1fp6hfd\" data-start=\"420\" data-end=\"477\">From the dropdown menu, select <strong data-start=\"454\" data-end=\"475\">&#8220;Purchase Refund&#8221;<\/strong><\/li>\n<li data-section-id=\"1cuovl6\" data-start=\"478\" data-end=\"516\">Enter the required refund details<\/li>\n<li data-section-id=\"jnwg4y\" data-start=\"517\" data-end=\"538\">Click <strong data-start=\"526\" data-end=\"536\">&#8220;Save&#8221;<\/strong><\/li>\n<\/ol>\n<p dir=\"ltr\" data-start=\"540\" data-end=\"778\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"540\" data-end=\"549\">Note:<\/strong><br data-start=\"549\" data-end=\"552\" \/>You can also add a <strong data-start=\"571\" data-end=\"590\">Purchase Refund<\/strong> directly from the workflow screen by clicking <strong data-start=\"637\" data-end=\"661\" data-is-only-node=\"\">&#8220;Assign Transaction&#8221;<\/strong>, selecting <strong data-start=\"673\" data-end=\"694\">&#8220;Purchase Refund&#8221;<\/strong> from the dropdown menu, entering the required details, then clicking <strong data-start=\"764\" data-end=\"777\">&#8220;Confirm&#8221;<\/strong>.<\/p>\n","protected":false},"author":29,"featured_media":0,"template":"","categories":[2090],"tags":[3548],"class_list":["post-48652","tutorial","type-tutorial","status-publish","hentry","category-manage-workflow-records","tag---en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Creating a Purchase Refund in a Workflow - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/tutorial\/creating-a-purchase-refund-in-a-workflow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Creating a Purchase Refund in a Workflow - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"The system allows you to add a Purchase Refund within a workflow, helping you manage return transactions and keep them linked to your workflow in an organized way. 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