{"id":4084,"date":"2022-02-13T11:45:17","date_gmt":"2022-02-13T11:45:17","guid":{"rendered":"https:\/\/docs.daftra.com\/tutorial\/%d8%aa%d8%aa%d8%a8%d8%b9-%d9%86%d9%82%d8%a7%d8%b7-%d9%88%d9%84%d8%a7%d8%a1-%d8%a7%d9%84%d8%b9%d9%85%d9%84%d8%a7%d8%a1-%d8%a7%d9%84%d9%85%d9%83%d8%aa%d8%b3%d8%a8%d8%a9\/"},"modified":"2023-10-08T08:13:24","modified_gmt":"2023-10-08T08:13:24","slug":"tracking-clients-earned-loyalty-points","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/tracking-clients-earned-loyalty-points\/","title":{"rendered":"Tracking Clients&#8217; earned Loyalty Points"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<h2 id=\"what_does_clients'_earned_loyalty_points_refer_to?\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">What does clients' earned Loyalty Points refer to?<\/h2>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">A list that displays the number of earned loyalty points for each client for each invoice, including the status of the points, their consumption of it, and that is based on any purchase they make.<\/p>\n<h2 id=\"how_to_track_clients'_earned_loyalty_points?\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">How to track Clients' earned Loyalty Points?<\/h2>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><span style=\"font-weight: 400;\">Click on<strong style=\"color: #111827;\"> \u201cPoints &amp; Credits\u201d<\/strong> from the main menu.<\/span><span style=\"font-weight: 400;\"><br>\n<\/span><\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><span style=\"font-weight: 400;\">Click on <strong style=\"color: #111827;\">\u201cManage Credit Charges\u201d<\/strong>.<\/span><span style=\"font-weight: 400;\"><br>\n<\/span><\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><span style=\"font-weight: 400;\">Control how the list of earned loyalty points of your clients is displayed, including the points due to the client for each invoice, through the available search settings.<\/span><span style=\"font-weight: 400;\"><br>\n<\/span>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><span style=\"font-weight: 400;\">You can control the search settings responsible for displaying the earned loyalty points as follows:<\/span><span style=\"font-weight: 400;\"><br>\n<\/span>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><span style=\"font-weight: 400;\"><strong style=\"color: #111827;\">Client:<\/strong> You can view acquired loyalty points for a specific client by searching for their name or ID number (client code).<\/span><span style=\"font-weight: 400;\"><br>\n<\/span><\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><span style=\"font-weight: 400;\"><strong style=\"color: #111827;\">Credit Type<\/strong>: It allows you to view the nature of the balance added to the client\u2019s account, whether it\u2019s a monetary amount from b<\/span><span style=\"font-weight: 400;\">alance charging or loyalty points.<\/span><span style=\"font-weight: 400;\"><br>\n<\/span><\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><span style=\"font-weight: 400;\"><strong style=\"color: #111827;\">Status:<\/strong> The desired status of the balance to be displayed can be consumed, expired, available, or suspended.<\/span><span style=\"font-weight: 400;\"><br>\n<\/span><\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><span style=\"font-weight: 400;\"><strong style=\"color: #111827;\">Loyalty Points Acquisition Date:<\/strong> If you want to review earned loyalty points for clients within a specific period.<\/span><span style=\"font-weight: 400;\"><br>\n<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><span style=\"font-weight: 400;\">Click on the loyalty points acquisition transaction you want to view for more details.<\/span><\/li>\n<\/ol>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><span style=\"font-weight: 400;\"><strong style=\"color: #111827;\">Note:<\/strong> You can easily review acquired loyalty points for a client by clicking on the <strong style=\"color: #111827;\">\u201cCredit Summary\u201d<\/strong> field in the client\u2019s profile.<\/span><\/li>\n<\/ul>\n<\/div>\n","protected":false},"author":13,"featured_media":0,"template":"","categories":[2171],"tags":[4194,4185,4193,4192],"class_list":["post-4084","tutorial","type-tutorial","status-publish","hentry","category-loyalty-points-follow-up","tag-clients-loyalty-points","tag-loyalty-points","tag-manage-credit-charges","tag-points-credits"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tracking Clients&#039; earned Loyalty Points - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/tutorial\/tracking-clients-earned-loyalty-points\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tracking Clients&#039; 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