{"id":158173,"date":"2026-10-26T14:29:14","date_gmt":"2026-10-26T14:29:14","guid":{"rendered":"https:\/\/docs.daftra.com\/tutorial\/importing-sales-invoices\/"},"modified":"2026-11-11T14:11:16","modified_gmt":"2026-11-11T14:11:16","slug":"importing-sales-invoices","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/importing-sales-invoices\/","title":{"rendered":"Importing Sales Invoices"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The system lets you import Sales invoices in bulk from an Excel or CSV file instead of creating them manually one by one. This is useful when you move your invoices from another system, or when you issue a large number of invoices at once. This article explains how to import from a file, and at the end it describes the difference between importing from a file and <strong style=\"color: #111827;\">AI upload<\/strong>, as well as the reasons why invoices might fail to upload.<\/p>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-right: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Permissions:<\/strong> You need permission to add new invoices, or permission to add invoices for your own clients only. Without one of them, the <strong style=\"color: #111827;\">Import<\/strong> option does not appear.<\/p>\n<\/div>\n<div style=\"border: 1px solid #e5e7eb; border-radius: 8px; padding: 12px 16px; margin: 0 0 20px;\">\n<p style=\"margin: 0 0 6px; font-weight: bold; color: #111827;\">Table of Contents<\/p>\n<ol style=\"margin: 0; padding-left: 22px;\">\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#access\"><strong style=\"color: #1a56db;\">How to Access<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#file\"><strong style=\"color: #1a56db;\">Preparing the Import File<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#steps\"><strong style=\"color: #1a56db;\">Steps to Import Invoices<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#fields\"><strong style=\"color: #1a56db;\">Field Descriptions<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#options\"><strong style=\"color: #1a56db;\">Import Options<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#result\"><strong style=\"color: #1a56db;\">Tracking the Import Process<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#rules\"><strong style=\"color: #1a56db;\">Rules and Restrictions<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#errors\"><strong style=\"color: #1a56db;\">Error Messages<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#effect\"><strong style=\"color: #1a56db;\">Impact on the System<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#ai\"><strong style=\"color: #1a56db;\">Alternative: AI Upload<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#troubleshoot\"><strong style=\"color: #1a56db;\">I Can&#8217;t Upload Invoices. What&#8217;s the Reason?<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#faq\"><strong style=\"color: #1a56db;\">Frequently Asked Questions<\/strong><\/a><\/li>\n<\/ol>\n<\/div>\n<h2 id=\"access\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">How to Access<\/h2>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">From the main menu, click <strong style=\"color: #111827;\">Sales<\/strong>, then <strong style=\"color: #111827;\">Invoices<\/strong>.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click the arrow next to the <strong style=\"color: #111827;\">Add<\/strong> button.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Select <strong style=\"color: #111827;\">Import<\/strong>.<\/li>\n<\/ol>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Or open the page directly: <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/import\/invoice\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Import Invoices<\/strong><\/a>.<\/p>\n<h2 id=\"file\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Preparing the Import File<\/h2>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click <strong style=\"color: #111827;\">Download Example<\/strong> on the import page to download the file template, then move your data into it.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Accepted formats: <strong style=\"color: #111827;\">xlsx<\/strong>, <strong style=\"color: #111827;\">xls<\/strong>, and <strong style=\"color: #111827;\">csv<\/strong>.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Dedicate one row to each item. If an invoice contains more than one item, write each item in a separate row and repeat the <strong style=\"color: #111827;\">Invoice Number<\/strong> and the same invoice details in every row.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Write the client, items, taxes, warehouse, and Payment Methods using the same names registered in your account.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">To record more than one payment on an invoice, separate the payment methods with a comma in <strong style=\"color: #111827;\">Payment Method<\/strong>, and separate the amounts with a comma in <strong style=\"color: #111827;\">Payment Amount<\/strong> in the same order.<\/li>\n<\/ul>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-right: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Note:<\/strong> The file template shows the format of each column. For example: <strong style=\"color: #111827;\">Tracking Data<\/strong> is for the serial number or Shipping number and the expiry date, and you can enter more than one number separated by commas.<\/p>\n<\/div>\n<h2 id=\"steps\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Steps to Import Invoices<\/h2>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Step 1: Upload the File<\/h3>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Select the data file in the file field.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If the file is in <strong style=\"color: #111827;\">csv<\/strong> format, choose the separator it uses from <strong style=\"color: #111827;\">Delimiters<\/strong>.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click <strong style=\"color: #111827;\">Next Step<\/strong>.<\/li>\n<\/ol>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Step 2: Map the Fields<\/h3>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">On the <strong style=\"color: #111827;\">Map Fields<\/strong> screen, select the column in your file that corresponds to each field in the system. The system tries to match columns automatically by name, so review the matches before you continue.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Map all fields marked with * because they are required.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Select the appropriate <a style=\"color: #1a56db;\" href=\"#options\"><strong style=\"color: #1a56db;\">Import Options<\/strong><\/a>.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click <strong style=\"color: #111827;\">Import<\/strong>.<\/li>\n<\/ol>\n<h2 id=\"fields\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Field Descriptions<\/h2>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Field<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Description<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Invoice Number<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Groups rows that have the same number into a single invoice.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Date<\/strong> \/ <strong style=\"color: #111827;\">Issue Date<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The invoice date and the date it was issued.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Currency Code<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The invoice currency, such as SAR or EGP.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Client<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The client name as it is registered in your account.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Item<\/strong> \/ <strong style=\"color: #111827;\">Description<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The product or service and the item description.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Quantity<\/strong> \/ <strong style=\"color: #111827;\">Unit Price<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The item quantity and price.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Tracking Data<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Serial numbers or lot numbers and expiry dates for tracked products. This field appears when Requisitions are not enabled.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Item Discount (Amount)<\/strong> \/ <strong style=\"color: #111827;\">Item Discount (Percentage)<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">A discount on the item, either a fixed amount or a percentage.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">First Tax<\/strong> \/ <strong style=\"color: #111827;\">Second Tax<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The tax name as it is registered in Tax Settings.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Shipping Option<\/strong> \/ <strong style=\"color: #111827;\">Shipping Fees<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The Shipping option and its fees.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">General Discount (Percentage)<\/strong> \/ <strong style=\"color: #111827;\">General Discount (Amount)<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">A discount on the invoice total.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Adjustment Name<\/strong> \/ <strong style=\"color: #111827;\">Adjustment Value<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">An adjustment to the total, such as a rounding difference. Negative values are accepted.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Payment Method<\/strong> \/ <strong style=\"color: #111827;\">Payment Amount<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The payments recorded on the invoice. Leave both empty to import the invoice as unpaid.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Warehouse<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The warehouse the item is issued from. This field appears when you have more than one warehouse.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Additional Fields<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The fields you added to the invoice form appear in the list and can be mapped.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"options\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Import Options<\/h2>\n<ul style=\"margin: 0 0 16px; padding-right: 26px;\">\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Update existing data with the new data<\/strong>: The system matches the rows to existing invoices using the column you select and replaces their data with the new data. Rows that don&#8217;t match any invoice are created as new invoices.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Skip errors during the import process<\/strong>: The system continues importing the valid rows and skips the rows that contain errors, then displays a summary of the rows that were skipped.<\/li>\n<\/ul>\n<h2 id=\"result\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Track the Import Process<\/h2>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The import runs in the background, and you are taken to a tracking page that shows the number of invoices that <strong style=\"color: #111827;\">Succeeded<\/strong>, <strong style=\"color: #111827;\">Failed<\/strong>, and are <strong style=\"color: #111827;\">In Progress<\/strong>.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">When the import finishes, the message <strong style=\"color: #111827;\">Import completed successfully<\/strong> appears.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If the process stops before it completes, click <strong style=\"color: #111827;\">Resume<\/strong> to continue from where it stopped.<\/li>\n<\/ul>\n<h2 id=\"rules\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Rules and Restrictions<\/h2>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Accepted formats: <strong style=\"color: #111827;\">xlsx<\/strong>, <strong style=\"color: #111827;\">xls<\/strong>, and <strong style=\"color: #111827;\">csv<\/strong> only.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Every imported invoice is subject to the same rules as creating an invoice manually. If an invoice would be rejected when created manually, its import fails as well.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The client, items, taxes, and warehouses must already be registered in your account with the same names that appear in the file.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Import is available for Sales invoices. Purchase Invoices are uploaded using AI.<\/li>\n<\/ul>\n<h2 id=\"errors\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Error Messages<\/h2>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Message<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Cause<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Solution<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You are not allowed to access this page<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You don&#8217;t have permission to add invoices.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Ask the account administrator to add the permission to your role.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You must upload a file first<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You moved to the field mapping step without uploading a file.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Go back to the first step and upload the file again.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Failed<\/strong> on the tracking page<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The invoice data doesn&#8217;t meet the invoice creation rules, such as an unregistered client or item.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Correct the data for the failed invoices in the file, then import them again.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"effect\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Impact on the System<\/h2>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Every imported invoice is created as if it had been entered manually: it appears in the invoices list, the stock of its items is deducted, and its Journal Entry is recorded. Here is an example of an invoice with an amount of 1,000 and 15% tax, paid in full in cash:<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Invoice Journal Entry<\/h3>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Account<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Debit<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Credit<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Client account<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">1,150<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">\u2014<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Sales<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">\u2014<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">1,000<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Tax<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">\u2014<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">150<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top; background: #f6f8fb; font-weight: bold;\">Total<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top; background: #f6f8fb; font-weight: bold;\">1,150<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top; background: #f6f8fb; font-weight: bold;\">1,150<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Payment Journal Entry<\/h3>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Account<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Debit<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Credit<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Treasury<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">1,150<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">\u2014<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Client Account<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">\u2014<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">1,150<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top; background: #f6f8fb; font-weight: bold;\">Total<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top; background: #f6f8fb; font-weight: bold;\">1,150<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top; background: #f6f8fb; font-weight: bold;\">1,150<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Cost Journal Entries for Inventory items are also recorded, based on the Inventory settings in your account.<\/p>\n<h2 id=\"ai\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Alternative: Upload with AI<\/h2>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If your invoices are images or PDF files rather than an Excel file, use <strong style=\"color: #111827;\">Upload with AI<\/strong> instead of importing. The system reads the invoice data from the file and creates the invoice for you to review.<\/p>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">From the <strong style=\"color: #111827;\">Invoices<\/strong> list, click the arrow next to the <strong style=\"color: #111827;\">Add<\/strong> button.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Select <strong style=\"color: #111827;\">Upload with AI<\/strong>.<\/li>\n<\/ol>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\"><\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Import<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Upload with AI<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">File type<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">xlsx, xls, or csv<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Images or PDF files of invoices<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Use<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Transfer a large number of invoices in spreadsheet format<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Convert paper or scanned invoices into invoices in the system<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Cost<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Does not use smart coins<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Uses your smart coins (AIC) balance<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Plan<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Does not require AI features<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Requires a plan that includes AI features<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"troubleshoot\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">I can&#8217;t upload invoices. What&#8217;s the reason?<\/h2>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">First identify the method you are using, then review its possible causes:<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">When importing from a file<\/h3>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">The import option doesn&#8217;t appear:<\/strong> You don&#8217;t have permission to add invoices.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">The file isn&#8217;t accepted:<\/strong> Make sure its format is <strong style=\"color: #111827;\">xlsx<\/strong>, <strong style=\"color: #111827;\">xls<\/strong>, or <strong style=\"color: #111827;\">csv<\/strong>.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">You can&#8217;t continue after mapping the fields:<\/strong> Map all fields marked with *.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Some invoices failed to import:<\/strong> Check that the client, items, and taxes are registered in your account with the same names, or turn on <strong style=\"color: #111827;\">Skip errors during the import process<\/strong> to import the valid rows.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Invoices were duplicated:<\/strong> Turn on <strong style=\"color: #111827;\">Update existing data with new data<\/strong> when you re-import.<\/li>\n<\/ul>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">When uploading with AI<\/h3>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">The message \u201cAI features are not available in your current plan\u201d appears:<\/strong> Your plan doesn&#8217;t include this feature, so upgrade it.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Processing doesn&#8217;t start:<\/strong> Your smart coins (AIC) balance is insufficient. Your balance appears on the upload screen.<\/li>\n<li style=\"margin-bottom: 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">The button doesn&#8217;t appear:<\/strong> You don&#8217;t have permission to create the type of document you are uploading.<\/li>\n<\/ul>\n<h2 id=\"faq\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Frequently Asked Questions<\/h2>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">I can&#8217;t upload invoices. What is the cause?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">There are two ways to upload invoices: importing from an Excel file, and uploading with AI from images or PDF files. Each method has its own causes, which you can find in <a style=\"color: #1a56db;\" href=\"#troubleshoot\"><strong style=\"color: #1a56db;\">I can&#8217;t upload invoices. What is the cause?<\/strong><\/a>.<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">How do I import an invoice that has more than one item?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Write each item in a separate row, and repeat the <strong style=\"color: #111827;\">invoice number<\/strong> and the same invoice details in every row. The system groups rows that have the same number into a single invoice.<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Can I import paid invoices?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Yes. Enter the <strong style=\"color: #111827;\">payment method<\/strong> and the <strong style=\"color: #111827;\">payment amount<\/strong> in the invoice row. For more than one payment, separate the methods and the amounts with a comma, in the same order.<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Can I import Purchase Invoices from an Excel file?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">No. Importing from a file is available for Sales invoices. You can upload Purchase Invoices with AI.<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Does importing deduct Inventory quantities?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Yes. An imported invoice works like an invoice entered manually, so the item quantities are deducted from the selected warehouse.<\/p>\n<\/div>\n","protected":false},"author":39,"featured_media":0,"template":"","categories":[2151],"tags":[30224,30220,30228,30226,30221,7668,30222,30219,30225,19170,30223,30227],"class_list":["post-158173","tutorial","type-tutorial","status-publish","hentry","category-invoices-operations","tag-ai-invoice-upload","tag-bulk-invoice-import","tag-can-i-import-paid-invoices","tag-how-do-i-import-sales-invoices-from-an-excel-file","tag-import-invoices-csv","tag-import-invoices-from-excel","tag-import-invoices-with-multiple-items","tag-import-sales-invoices","tag-invoice-import-errors","tag-map-fields","tag-upload-with-ai","tag-why-cant-i-upload-invoices"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Importing Sales Invoices - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/tutorial\/importing-sales-invoices\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Importing Sales Invoices - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"The system lets you import Sales invoices in bulk from an Excel or CSV file instead of creating them manually one by one. 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This is useful when you move your invoices from another system, or when you issue a large number of invoices at once. 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