{"id":158139,"date":"2026-10-27T11:39:34","date_gmt":"2026-10-27T11:39:34","guid":{"rendered":"https:\/\/docs.daftra.com\/tutorial\/undo-collection-of-paid-cheque\/"},"modified":"2026-11-11T13:31:09","modified_gmt":"2026-11-11T13:31:09","slug":"undo-collection-of-paid-cheque","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/undo-collection-of-paid-cheque\/","title":{"rendered":"Undoing the Collection of a Paid Cheque"},"content":{"rendered":"
\n

The Undo Collection<\/strong> button returns the cheque from the Collected<\/strong> status to Delivered<\/strong>. Use it when you recorded the collection by mistake or with the wrong date.<\/p>\n

\n
Required permissions<\/span>Add Cheque Book<\/strong>, which you configure under Roles<\/strong><\/a>.<\/span><\/div>\n
How to access<\/span>Payable Cheques<\/strong><\/a> > open the cheque > Undo Collection<\/strong>.<\/span><\/div>\n<\/div>\n
\n

Table of Contents<\/p>\n

    \n
  1. When does the action appear?<\/strong><\/a><\/li>\n
  2. Steps<\/strong><\/a><\/li>\n
  3. Effect on the system<\/strong><\/a><\/li>\n
  4. Restrictions and conditions<\/strong><\/a><\/li>\n
  5. Error messages and solutions<\/strong><\/a><\/li>\n
  6. Frequently asked questions<\/strong><\/a><\/li>\n<\/ol>\n<\/div>\n

    When does the action appear?<\/h2>\n

    It appears only for cheques in the Collected<\/strong> status, and afterward the cheque becomes Delivered<\/strong>.<\/p>\n

    Steps<\/h2>\n
      \n
    1. Open the Collected<\/strong> cheque.<\/li>\n
    2. Click Undo Collection<\/strong>.<\/li>\n
    3. The cheque returns to Delivered<\/strong>.<\/li>\n<\/ol>\n

      Effect on the system<\/h2>\n

      The collection Journal Entry is deleted, so the bank balance and Notes Payable return to what they were.<\/p>\n

      Restrictions and conditions<\/h2>\n
        \n
      • The action runs with a single click and no confirmation.<\/li>\n
      • You are not asked for a date.<\/li>\n<\/ul>\n

        Error messages and solutions<\/h2>\n\n\n\n\n
        Message you see<\/th>\nCause<\/th>\nSolution<\/th>\n<\/tr>\n
        Failed<\/strong><\/td>\nThe status could not be changed.<\/td>\nCheck your permission and try again.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

        Frequently asked questions<\/h2>\n

        Can you undo more than one step?<\/h3>\n

        Yes, one step at a time. For example: Undo Collection, then Undo Delivery.<\/p>\n<\/div>\n","protected":false},"author":39,"featured_media":0,"template":"","categories":[2122,2123],"tags":[30159,30139,7034,29983,30157,30160,30112,30014,29982,30156,30161,30158],"class_list":["post-158139","tutorial","type-tutorial","status-publish","hentry","category-cheque-cycle","category-manage-payable-cheques","tag-bank-balance","tag-can-i-undo-more-than-one-cheque-status-step","tag-cheque-cycle","tag-collected-cheque","tag-collection-recorded-by-mistake","tag-how-do-i-undo-a-cheque-collection","tag-notes-payable","tag-payable-cheques","tag-undo-collection","tag-undo-collection-cheque","tag-what-happens-to-the-bank-balance-when-i-undo-a-collection","tag-wrong-collection-date"],"yoast_head":"\nUndoing the Collection of a Paid Cheque - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/tutorial\/undo-collection-of-paid-cheque\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Undoing the Collection of a Paid Cheque - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"The Undo Collection button returns the cheque from the Collected status to Delivered. 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