{"id":158137,"date":"2026-10-27T11:37:30","date_gmt":"2026-10-27T11:37:30","guid":{"rendered":"https:\/\/docs.daftra.com\/tutorial\/undo-delivery-of-paid-cheques\/"},"modified":"2026-11-11T13:32:14","modified_gmt":"2026-11-11T13:32:14","slug":"undo-delivery-of-paid-cheques","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/undo-delivery-of-paid-cheques\/","title":{"rendered":"Undoing the Delivery of Paid Cheques"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The <strong style=\"color: #111827;\">Undo Delivery<\/strong> button returns the cheque from the <strong style=\"color: #111827;\">Delivered<\/strong> status to <strong style=\"color: #111827;\">Issued<\/strong>. You use it when a cheque was delivered by mistake, or when you need to edit its details (a cheque can be edited only while it is <strong style=\"color: #111827;\">Issued<\/strong>).<\/p>\n<div style=\"background: #f6f8fb; border: 1px solid #e5e7eb; border-radius: 8px; padding: 12px 16px; margin: 0 0 20px; font-size: 15px; line-height: 1.8;\">\n<div style=\"display: flex; gap: 8px; padding: 4px 0;\"><span style=\"min-width: 120px; color: #6b7280;\">Required permissions<\/span><span style=\"color: #1f2430;\"><strong style=\"color: #111827;\">Add Cheque Book<\/strong>, which you set up from <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/owner\/roles\/index\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Job Roles<\/strong><\/a>.<\/span><\/div>\n<div style=\"display: flex; gap: 8px; padding: 4px 0;\"><span style=\"min-width: 120px; color: #6b7280;\">How to access<\/span><span style=\"color: #1f2430;\"><a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/payable_cheques\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Payable Cheques<\/strong><\/a> > Open the cheque > <strong style=\"color: #111827;\">Undo Delivery<\/strong>.<\/span><\/div>\n<\/div>\n<div style=\"border: 1px solid #e5e7eb; border-radius: 8px; padding: 12px 16px; margin: 0 0 20px;\">\n<p style=\"margin: 0 0 6px; font-weight: bold; color: #111827;\">Table of Contents<\/p>\n<ol style=\"margin: 0; padding-left: 22px;\">\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#when\"><strong style=\"color: #1a56db;\">When Does the Action Appear?<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#steps\"><strong style=\"color: #1a56db;\">Steps<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#effect\"><strong style=\"color: #1a56db;\">Effect on the System<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#rules\"><strong style=\"color: #1a56db;\">Restrictions and Conditions<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#errors\"><strong style=\"color: #1a56db;\">Error Messages and Solutions<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#faq\"><strong style=\"color: #1a56db;\">Frequently Asked Questions<\/strong><\/a><\/li>\n<\/ol>\n<\/div>\n<h2 id=\"when\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">When Does the Action Appear?<\/h2>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">It is available only for cheques in the <strong style=\"color: #111827;\">Delivered<\/strong> status, and afterward the cheque becomes <strong style=\"color: #111827;\">Issued<\/strong>.<\/p>\n<h2 id=\"steps\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Steps<\/h2>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Open the <strong style=\"color: #111827;\">Delivered<\/strong> cheque.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click <strong style=\"color: #111827;\">Undo Delivery<\/strong>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The cheque returns to <strong style=\"color: #111827;\">Issued<\/strong>.<\/li>\n<\/ol>\n<h2 id=\"effect\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Effect on the System<\/h2>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The delivery Journal Entry is deleted, so the beneficiary&#8217;s balance returns to what it was.<\/p>\n<h2 id=\"rules\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Restrictions and Conditions<\/h2>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">It runs with a single click, without confirmation.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">No date is required.<\/li>\n<\/ul>\n<h2 id=\"errors\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Error Messages and Solutions<\/h2>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Message You See<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Cause<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Solution<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Failed<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The status could not be changed.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Check your permission and try again.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"faq\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Frequently Asked Questions<\/h2>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Can I undo more than one step?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Yes, one step at a time. For example: undo the collection, then undo the delivery.<\/p>\n<\/div>\n","protected":false},"author":39,"featured_media":0,"template":"","categories":[2122,2123],"tags":[30173,30139,7034,30171,30170,30172,30175,30174,30136,30014,30115,30169],"class_list":["post-158137","tutorial","type-tutorial","status-publish","hentry","category-cheque-cycle","category-manage-payable-cheques","tag-beneficiary-balance","tag-can-i-undo-more-than-one-cheque-status-step","tag-cheque-cycle","tag-cheque-delivered-by-mistake","tag-delivered-cheque","tag-edit-a-delivered-cheque","tag-how-do-i-edit-a-cheque-after-delivering-it","tag-how-do-i-undo-a-cheque-delivery","tag-issued-cheque","tag-payable-cheques","tag-undo-delivery","tag-undo-delivery-cheque"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Undoing the Delivery of Paid Cheques - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/tutorial\/undo-delivery-of-paid-cheques\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Undoing the Delivery of Paid Cheques - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"The Undo Delivery button returns the cheque from the Delivered status to Issued. 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