{"id":156720,"date":"2026-11-01T12:21:47","date_gmt":"2026-11-01T12:21:47","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=tutorial&p=156720"},"modified":"2026-11-05T14:47:21","modified_gmt":"2026-11-05T14:47:21","slug":"logging-in-with-your-email-without-the-subdomain","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/logging-in-with-your-email-without-the-subdomain\/","title":{"rendered":"Logging In with Your Email Without the Subdomain"},"content":{"rendered":"
\n

You can log in to your account using only your email, without needing to know your account\u2019s subdomain (the part before the domain in your account link, such as mycompany<\/code>). The system finds the accounts linked to your email and directs you to your account\u2019s login page.<\/p>\n

\n

Contents<\/p>\n

    \n
  1. Steps to log in<\/strong><\/a><\/li>\n
  2. Accounts linked to your email<\/strong><\/a><\/li>\n
  3. Notes<\/strong><\/a><\/li>\n
  4. FAQs<\/strong><\/a><\/li>\n<\/ol>\n<\/div>\n

    Steps to log in<\/h2>\n
      \n
    1. Open the system\u2019s login page.<\/li>\n
    2. In Sign in with your email<\/strong>, enter your Email Address<\/strong>, then click Continue<\/strong>.<\/li>\n
    3. The accounts linked to your email appear; choose the account you want to log in to.<\/li>\n
    4. You move to that account\u2019s login page with your email already filled in. Enter the Password<\/strong> for this account, then log in.<\/li>\n<\/ol>\n
      \ud83d\udec8<\/span><\/p>\n

      Note:<\/strong> Each account has its own password. If you work on more than one account, use the password of the account you chose.<\/p>\n<\/div>\n

      Accounts linked to your email<\/h2>\n

      After you enter your email, these accounts appear:<\/p>\n

        \n
      • Accounts where your email is the account owner\u2019s<\/strong> email.<\/li>\n
      • Accounts where you\u2019re an employee with the same email, your status is Active<\/strong>, and access to the system is enabled for you.<\/li>\n<\/ul>\n

        Each account shows the business name and logo, ordered from the most recently used.<\/p>\n

        Notes<\/h2>\n
          \n
        • You can still log in directly from your usual account link.<\/li>\n
        • Unified login is for the owner and employees. Clients log in from the account link of the business they deal with.<\/li>\n<\/ul>\n

          FAQs<\/h2>\n

          Why doesn\u2019t one of my accounts appear after I enter my email?<\/h3>\n
            \n
          • The account is registered with a different email.<\/li>\n
          • Your status in the account is Inactive<\/strong>.<\/li>\n
          • Your access to the system was disabled in this account.<\/li>\n
          • The account is archived or deleted.<\/li>\n<\/ul>\n

            I forgot my password. What should I do?<\/h3>\n

            Choose the account, then use the password recovery option on its login page, because each account has its own password.<\/p>\n<\/div>\n

             <\/p>\n","protected":false},"author":39,"featured_media":0,"template":"","categories":[2215,2216],"tags":[29035,29036,29037,29040,29039,29041,29033,29034,29038,29032,29043,29042],"class_list":["post-156720","tutorial","type-tutorial","status-publish","hentry","category-my-account","category-account-information-and-settings","tag-account-subdomain","tag-accounts-linked-to-email","tag-choose-account-to-log-in","tag-employee-login","tag-forgot-password","tag-how-do-i-log-in-without-knowing-my-account-link","tag-log-in-with-email","tag-login-without-subdomain","tag-multiple-accounts-login","tag-unified-login","tag-what-should-i-do-if-i-forgot-my-password","tag-why-doesnt-my-account-appear-after-entering-my-email"],"yoast_head":"\nLogging In with Your Email Without the Subdomain - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/tutorial\/logging-in-with-your-email-without-the-subdomain\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Logging In with Your Email Without the Subdomain - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"You can log in to your account using only your email, without needing to know your account\u2019s subdomain (the part before the domain in your account link, such as mycompany). 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