{"id":156138,"date":"2026-11-04T09:14:33","date_gmt":"2026-11-04T09:14:33","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=tutorial&#038;p=156138"},"modified":"2026-11-04T10:13:25","modified_gmt":"2026-11-04T10:13:25","slug":"emailing-construction-quotations-contracts-and-payment-certificates-to-clients","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/emailing-construction-quotations-contracts-and-payment-certificates-to-clients\/","title":{"rendered":"Emailing Construction Quotations, Contracts, and Payment Certificates to Clients"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">You can email a construction quotation, contract, or payment certificate to the client directly from the document&#8217;s page. The system attaches the document as a PDF and fills in the client&#8217;s email and the message text automatically. After sending, the document shows a <strong style=\"color: #111827;\">Sent<\/strong> label.<\/p>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-left: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Note:<\/strong> Sending by email works from the document&#8217;s view page in <strong style=\"color: #111827;\">Construction Quotations<\/strong>, <strong style=\"color: #111827;\">Contracts<\/strong>, and <strong style=\"color: #111827;\">Payment Certificates<\/strong> only.<\/p>\n<\/div>\n<div style=\"border: 1px solid #e5e7eb; border-radius: 8px; padding: 12px 16px; margin: 0 0 20px;\">\n<p style=\"margin: 0 0 6px; font-weight: bold; color: #111827;\">Contents<\/p>\n<ol style=\"margin: 0; padding-left: 22px;\">\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#steps\"><strong style=\"color: #1a56db;\">Steps to send<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#form\"><strong style=\"color: #1a56db;\">Send page fields<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#template\"><strong style=\"color: #1a56db;\">Default template and attachment<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#after\"><strong style=\"color: #1a56db;\">After sending<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#problems\"><strong style=\"color: #1a56db;\">Common problems and solutions<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#faq\"><strong style=\"color: #1a56db;\">FAQs<\/strong><\/a><\/li>\n<\/ol>\n<\/div>\n<h2 id=\"steps\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Steps to send<\/h2>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">From the main menu, choose <strong style=\"color: #111827;\">Construction<\/strong>, then open <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/entity\/construction_quotation\/list?reset=1\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Construction Quotations<\/strong><\/a>, <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/entity\/construction_contract\/list?reset=1\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Contracts<\/strong><\/a>, or <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/entity\/construction_payment_certificate\/list?reset=1\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Payment Certificates<\/strong><\/a>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click the document to open its page.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click <strong style=\"color: #111827;\">Send Email<\/strong> at the top of the page. The <strong style=\"color: #111827;\">Send Email<\/strong> page opens with its details filled in.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Review the recipient, subject, message, and attachment, and change them if needed.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click <strong style=\"color: #111827;\">Send<\/strong>. The message <strong style=\"color: #111827;\">An email was sent successfully<\/strong> appears, and you return to the document&#8217;s page.<\/li>\n<\/ol>\n<h2 id=\"form\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Send page fields<\/h2>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Field<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">What it contains<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">To<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The email address saved in the client&#8217;s details. If the client has no email, enter it manually, because the field is required.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">CC<\/strong> and <strong style=\"color: #111827;\">BCC<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Links to add recipients in copy or blind copy.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Subject<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The document type and number, such as: Construction Quotation #document number.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Message<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Ready-made text from the email template that includes a greeting to the client, the document number, the project, the value, and your business details. You can edit it before sending.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Attachments<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The document as a PDF named after its type and number, such as: Construction Contract #contract number.pdf.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"template\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Default template and attachment<\/h2>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Item<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">How it&#8217;s chosen<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Email template<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">If you created an active custom email template for the document type, it&#8217;s used automatically. Otherwise, the system template in your account&#8217;s language is used. If more than one template is available, you can switch between them on the send page.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Attached PDF<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Generated from the first template in the document&#8217;s <strong style=\"color: #111827;\">Printables<\/strong> list.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"after\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">After sending<\/h2>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">A <strong style=\"color: #111827;\">Sent<\/strong> label appears at the top of the document&#8217;s page next to its status, indicating that the document was sent by email.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Sending doesn&#8217;t change the document&#8217;s status; for example, an issued quotation stays issued.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If sending fails, the Sent label doesn&#8217;t appear.<\/li>\n<\/ul>\n<h2 id=\"problems\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Common problems and solutions<\/h2>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Message or problem<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Cause<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Solution<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">You are not allowed to access this page<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You don&#8217;t have the <strong style=\"color: #111827;\">Edit General Settings<\/strong> permission required to open the send page.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Ask the account manager to grant you the permission from the roles.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">The given data was invalid, Please Check Errors Below<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The <strong style=\"color: #111827;\">To<\/strong> field is empty, for example because the client has no saved email.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Enter the recipient&#8217;s email, then send again.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"faq\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">FAQs<\/h2>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Does sending by email change the document&#8217;s status?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">No. Only the Sent label appears, and the document&#8217;s status stays the same.<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Can I send to more than one recipient?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Yes. Add more than one email in the <strong style=\"color: #111827;\">To<\/strong> field, or add recipients in <strong style=\"color: #111827;\">CC<\/strong> or <strong style=\"color: #111827;\">BCC<\/strong>.<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">In which language is the message sent?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">In your account&#8217;s language by default, unless you created an active custom template for the document type, in which case your template is used.<\/p>\n<\/div>\n","protected":false},"author":39,"featured_media":0,"template":"","categories":[15599,16075,16736,17195],"tags":[15689,28437,28478,28472,28474,4000,28476,17261,28473,28475,28438,28477,17600,15672,22579],"class_list":["post-156138","tutorial","type-tutorial","status-publish","hentry","category-construction","category-quotations","category-contracts-construction","category-payment-certificates","tag-construction","tag-construction-quotations","tag-does-sending-by-email-change-the-document-status","tag-email-construction-documents","tag-email-contract-to-client","tag-email-template","tag-how-do-i-email-a-construction-quotation-to-the-client","tag-payment-certificates","tag-send-construction-quotation-by-email","tag-send-payment-certificate-by-email","tag-sent-label","tag-why-doesnt-the-sent-label-appear-on-the-document","tag--en","tag---en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - 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