{"id":153559,"date":"2026-10-27T08:13:20","date_gmt":"2026-10-27T08:13:20","guid":{"rendered":"https:\/\/docs.daftra.com\/tutorial\/%d8%a5%d9%8a%d9%82%d8%a7%d9%81-%d8%ad%d8%b3%d8%a7%d8%a8-%d9%81%d9%8a-%d8%af%d9%84%d9%8a%d9%84-%d8%a7%d9%84%d8%ad%d8%b3%d8%a7%d8%a8%d8%a7%d8%aa\/"},"modified":"2026-10-27T08:32:22","modified_gmt":"2026-10-27T08:32:22","slug":"suspending-an-account-in-the-chart-of-accounts","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/suspending-an-account-in-the-chart-of-accounts\/","title":{"rendered":"Suspending an Account in the Chart of Accounts"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">You can suspend an account or a main account in the <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/chart-of-accounts\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Chart of Accounts<\/strong><\/a> to prevent new transactions from being added to it, while keeping its previous transactions and its appearance in reports. You can reactivate it at any time.<\/p>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-left: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Note:<\/strong> Suspending is different from hiding: hiding is available only for accounts that have no transactions, while suspending is used for accounts that have transactions and that you want to stop using.<\/p>\n<\/div>\n<div style=\"border: 1px solid #e5e7eb; border-radius: 8px; padding: 12px 16px; margin: 0 0 20px;\">\n<p style=\"margin: 0 0 6px; font-weight: bold; color: #111827;\">Contents<\/p>\n<ol style=\"margin: 0; padding-left: 22px;\">\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#suspend\"><strong style=\"color: #1a56db;\">Steps to Suspend an Account<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#reactivate\"><strong style=\"color: #1a56db;\">Reactivating a Suspended Account<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#effect\"><strong style=\"color: #1a56db;\">Effect on Transactions and Reports<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#rules\"><strong style=\"color: #1a56db;\">Accounts That Cannot Be Suspended<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#errors\"><strong style=\"color: #1a56db;\">Error Messages and Solutions<\/strong><\/a><\/li>\n<li style=\"margin-bottom: 4px;\"><a style=\"color: #1a56db;\" href=\"#faq\"><strong style=\"color: #1a56db;\">FAQs<\/strong><\/a><\/li>\n<\/ol>\n<\/div>\n<h2 id=\"suspend\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Steps to Suspend an Account<\/h2>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">From the main menu, click <strong style=\"color: #111827;\">Accounting<\/strong>, then <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/chart-of-accounts\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Chart of Accounts<\/strong><\/a>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Open the required account or main account, or go to the main account it belongs to.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click the account\u2019s actions button, then select <strong style=\"color: #111827;\">Suspend<\/strong>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The confirmation message appears: <strong style=\"color: #111827;\">Are you sure you want to Suspend account [Account Name] #[Code]?<\/strong> Confirm the action.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The message <strong style=\"color: #111827;\">Account Suspended successfully.<\/strong> appears, and a <strong style=\"color: #111827;\">Suspended<\/strong> label appears next to the account.<\/li>\n<\/ol>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-left: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Note:<\/strong> Suspending and reactivating an account are recorded in the account\u2019s activity log.<\/p>\n<\/div>\n<h2 id=\"reactivate\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Reactivating a Suspended Account<\/h2>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Open the suspended account in the <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/chart-of-accounts\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Chart of Accounts<\/strong><\/a>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click the actions button, then select <strong style=\"color: #111827;\">Reactivate<\/strong>. This action appears on suspended accounts only.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The message <strong style=\"color: #111827;\">Account Reactivated successfully.<\/strong> appears, and the <strong style=\"color: #111827;\">Suspended<\/strong> label disappears.<\/li>\n<\/ol>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If the account belongs to a suspended main account, the main account (and any suspended main accounts above it) is reactivated automatically, so that no active account remains under a suspended main account. This also applies when you add a new account under a suspended main account or move an account to it.<\/p>\n<h2 id=\"effect\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Effect on Transactions and Reports<\/h2>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px; font-size: 15px; line-height: 1.8; color: #1f2430;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Location<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Suspended account visibility<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Add and edit forms (such as manual journals, Expenses, Incomes, invoices, clients, suppliers, cheques, and assets)<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Does not appear in the account selection lists, so no new transactions can be added to it.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Accounting Routing settings<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Cannot be selected.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Reports and report filters<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Appears as usual with all its previous transactions.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Chart of Accounts<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Appears with a Suspended label.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If an account is suspended while another user is creating a transaction in which they selected this account, the user sees the following message on saving: <strong style=\"color: #111827;\">[Account Name] #[Code] is suspended; Please select different account<\/strong><\/p>\n<h2 id=\"rules\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Accounts That Cannot Be Suspended<\/h2>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The five top-level main accounts: <strong style=\"color: #111827;\">Assets<\/strong>, <strong style=\"color: #111827;\">Liabilities<\/strong>, <strong style=\"color: #111827;\">Owner&#8217;s Equity<\/strong>, <strong style=\"color: #111827;\">Revenue<\/strong>, and <strong style=\"color: #111827;\">Expenses<\/strong>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Accounts created by the system and linked to automatic accounting routing, such as treasury, bank, and sales accounts. These accounts cannot be suspended even if you suspend all their sub-accounts.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">A main account that you created yourself and that contains active sub-accounts, until you suspend the sub-accounts or move them to another main account.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">An account selected in Accounting Routing or in the Requisition Journal Settings, until you remove it from there.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">An account assigned as a default account in the <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/inventory\/settings\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Inventory &amp; Products Settings<\/strong><\/a>.<\/li>\n<\/ul>\n<h2 id=\"errors\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Error Messages and Solutions<\/h2>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px; font-size: 15px; line-height: 1.8; color: #1f2430;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Cause<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Message<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Solution<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">A main account you created contains active sub-accounts.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">This account has [Number] active sub-accounts. Suspend them first, or move them under a different parent.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Suspend the sub-accounts first, or move them to another main account.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The account is selected in Accounting Routing.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">This account is selected in accounting routes, to suspend this account you should remove it from accounting routing first [Accounting Routing]<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Click the Accounting Routing link in the message, remove the account, then try again.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The account was created by the system and is linked to automatic accounting routing, such as the Assets account.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">This account is linked to system routing and can not be suspended (an Accounting Routing link may appear next to it)<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">This account cannot be suspended, even if you suspend all its sub-accounts.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The account is assigned as a default account.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You cannot suspend an account that is assigned as a default account [Settings]<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Click the Settings link, change the default account, then try again.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The account is one of the five top-level main accounts.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">This account can not be suspended<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The top-level main accounts cannot be suspended.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You selected an account that was suspended while creating the transaction.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">[Account Name] #[Code] is suspended; Please select different account<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Select another account, then save again.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You tried to hide an account that has transactions.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">This account has transactions, it can&#8217;t be hidden! instead you can suspend the account.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Use the <strong style=\"color: #111827;\">Suspend<\/strong> action instead of hiding.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"faq\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">FAQs<\/h2>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Are the account\u2019s transactions deleted when it is suspended?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">No, its previous transactions remain as they are, and it appears in reports as usual. Suspending only prevents new transactions from being added to it.<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Can I suspend an entire main account?<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Yes, if it is a main account you created yourself, provided that you suspend all its sub-accounts first or move them to another main account. The five top-level main accounts and the main accounts created by the system cannot be suspended.<\/p>\n<\/div>\n","protected":false},"author":38,"featured_media":0,"template":"","categories":[2109,2178,2108,2115],"tags":[7006,8978,25706,3922,5261,25703,4311,6742,25710,25590,25707,25704,25711,25702,25705,25708,25712],"class_list":["post-153559","tutorial","type-tutorial","status-publish","hentry","category-general-accounting","category-manage-stocktakings","category-accounting","category-chart-of-accounts","tag-accounting","tag-accounting-reports","tag-accounting-routing","tag-activity-log","tag-chart-of-accounts","tag-deactivate-account","tag-default-account","tag-hide-account","tag-main-account","tag-manual-journals","tag-prevent-transactions-on-account","tag-reactivate-account","tag-sub-account","tag-suspend-account","tag-suspended-account","tag-what-is-the-difference-between-hiding-and-suspending-an-account","tag-why-cant-i-suspend-a-main-account"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Suspending an Account in the Chart of Accounts - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/tutorial\/suspending-an-account-in-the-chart-of-accounts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suspending an Account in the Chart of Accounts - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"You can suspend an account or a main account in the Chart of Accounts to prevent new transactions from being added to it, while keeping its previous transactions and its appearance in reports. 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