{"id":151053,"date":"2026-10-11T13:30:19","date_gmt":"2026-10-11T13:30:19","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=tutorial&#038;p=151053"},"modified":"2026-10-19T09:08:03","modified_gmt":"2026-10-19T09:08:03","slug":"exporting-products-and-services","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/exporting-products-and-services\/","title":{"rendered":"Exporting Products and Services"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<p style=\"margin:0 0 14px;line-height:1.9;font-size:16px;color:#1f2430;\">You can download your products list as a file that opens in Excel in two ways: from <strong style=\"color:#111827;\">Export<\/strong> in the products list, or from <a style=\"color:#1a56db;\" href=\"https:\/\/go.daftra.com\/backup\" target=\"_blank\" rel=\"noopener\"><strong style=\"color:#1a56db;\">Backup<\/strong><\/a>. The file is in CSV format and includes the product details, prices and stock balance.<\/p>\n<table style=\"width:100%;border-collapse:collapse;margin:0 0 18px;\">\n<tr>\n<th style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;background:#f6f8fb;font-weight:700;\"><\/th>\n<th style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;background:#f6f8fb;font-weight:700;\">Exporting from the products list<\/th>\n<th style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;background:#f6f8fb;font-weight:700;\">Backup<\/th>\n<\/tr>\n<tr>\n<td style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;vertical-align:top;\"><strong style=\"color:#111827;\">What is exported<\/strong><\/td>\n<td style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;vertical-align:top;\">Only the products you select.<\/td>\n<td style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;vertical-align:top;\">All products, without selecting them.<\/td>\n<\/tr>\n<tr>\n<td style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;vertical-align:top;\"><strong style=\"color:#111827;\">Who can do it<\/strong><\/td>\n<td style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;vertical-align:top;\">Users with the <strong style=\"color:#111827;\">Edit &amp; Delete All Products<\/strong> permission.<\/td>\n<td style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;vertical-align:top;\">The account owner only.<\/td>\n<\/tr>\n<tr>\n<td style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;vertical-align:top;\"><strong style=\"color:#111827;\">Format<\/strong><\/td>\n<td style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;vertical-align:top;\">CSV or XML.<\/td>\n<td style=\"border:1px solid #e5e7eb;padding:10px 12px;text-align:left;vertical-align:top;\">CSV or XML.<\/td>\n<\/tr>\n<\/table>\n<div style=\"display:flex;gap:10px;background:#f6f8fb;border-left:4px solid #1a56db;border-radius:6px;padding:14px 16px;margin:0 0 18px;\"><span style=\"flex:0 0 auto;font-size:18px;line-height:1.6;\">&#128712;<\/span><\/p>\n<p style=\"margin:0;line-height:1.9;font-size:16px;color:#1f2430;\"><strong style=\"color:#111827;\">Note:<\/strong> Both methods are available on active paid subscriptions only.<\/p>\n<\/div>\n<h3 style=\"font-size:18px;font-weight:700;color:#111827;margin:24px 0 10px;\">Method 1: Export from the products list<\/h3>\n<ol style=\"margin:0 0 16px;padding-left:26px;\">\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">Open <a style=\"color:#1a56db;\" href=\"https:\/\/go.daftra.com\/owner\/products\/index\" target=\"_blank\" rel=\"noopener\"><strong style=\"color:#1a56db;\">Products &amp; Services<\/strong><\/a>.<\/li>\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">Select the products you want to export using the checkboxes, or select all.<\/li>\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">From the bulk actions menu, choose <strong style=\"color:#111827;\">Export<\/strong>.<\/li>\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">In <strong style=\"color:#111827;\">Backup Format<\/strong>, choose <strong style=\"color:#111827;\">CSV<\/strong>, and leave <strong style=\"color:#111827;\">Select Delimiter<\/strong> on <strong style=\"color:#111827;\">Comma Separated ( , )<\/strong>.<\/li>\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">Click <strong style=\"color:#111827;\">Download<\/strong>. The file downloads to your device directly.<\/li>\n<\/ol>\n<div style=\"display:flex;gap:10px;background:#f6f8fb;border-left:4px solid #1a56db;border-radius:6px;padding:14px 16px;margin:0 0 18px;\"><span style=\"flex:0 0 auto;font-size:18px;line-height:1.6;\">&#128712;<\/span><\/p>\n<p style=\"margin:0;line-height:1.9;font-size:16px;color:#1f2430;\"><strong style=\"color:#111827;\">Note:<\/strong> Only the products you selected are exported. To export all products at once without selecting them, use the backup.<\/p>\n<\/div>\n<h3 style=\"font-size:18px;font-weight:700;color:#111827;margin:24px 0 10px;\">Method 2: Backup<\/h3>\n<ol style=\"margin:0 0 16px;padding-left:26px;\">\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">Open the backup page from the link, or from <strong style=\"color:#111827;\">Account Information<\/strong>, then <a style=\"color:#1a56db;\" href=\"https:\/\/go.daftra.com\/backup\" target=\"_blank\" rel=\"noopener\"><strong style=\"color:#1a56db;\">Download Backup<\/strong><\/a>.<\/li>\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">In <strong style=\"color:#111827;\">Select Modules to Download Backup for:<\/strong>, select <strong style=\"color:#111827;\">Products<\/strong> only.<\/li>\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">In <strong style=\"color:#111827;\">Backup Format<\/strong>, choose <strong style=\"color:#111827;\">CSV<\/strong>, and leave the delimiter on the comma.<\/li>\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">If you have more than one branch, choose the branch, or leave it empty to export the products of all branches.<\/li>\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">Click <strong style=\"color:#111827;\">Download<\/strong>.<\/li>\n<\/ol>\n<div style=\"display:flex;gap:10px;background:#f6f8fb;border-left:4px solid #1a56db;border-radius:6px;padding:14px 16px;margin:0 0 18px;\"><span style=\"flex:0 0 auto;font-size:18px;line-height:1.6;\">&#128712;<\/span><\/p>\n<p style=\"margin:0;line-height:1.9;font-size:16px;color:#1f2430;\"><strong style=\"color:#111827;\">Note:<\/strong> If you select only products, one file downloads with a name like Backup_Products_[account number]_[date].csv. If you select more than one module, the files download compressed in a zip file. If you don&#8217;t select any module, the system exports all data.<\/p>\n<\/div>\n<h3 style=\"font-size:18px;font-weight:700;color:#111827;margin:24px 0 10px;\">What does the products file contain?<\/h3>\n<p style=\"margin:0 0 14px;line-height:1.9;font-size:16px;color:#1f2430;\">Product code, barcode, name, description, selling price, discount, minimum selling price, brand, category, supplier, type, unit template, taxes, status and custom fields. With the Inventory app, it also includes the purchase price, total stock balance, average cost, low stock threshold and profit margin. Column names appear in English, such as ProductCode, Name and StockBalance.<\/p>\n<div style=\"display:flex;gap:10px;background:#f6f8fb;border-left:4px solid #1a56db;border-radius:6px;padding:14px 16px;margin:0 0 18px;\"><span style=\"flex:0 0 auto;font-size:18px;line-height:1.6;\">&#128712;<\/span><\/p>\n<p style=\"margin:0;line-height:1.9;font-size:16px;color:#1f2430;\"><strong style=\"color:#111827;\">Note:<\/strong> The stock balance in the file is the product&#8217;s total balance across all warehouses. The file doesn&#8217;t include each warehouse&#8217;s balance separately, or price lists.<\/p>\n<\/div>\n<h3 style=\"font-size:18px;font-weight:700;color:#111827;margin:24px 0 10px;\">Notes<\/h3>\n<ul style=\"margin:0 0 16px;padding-left:26px;\">\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">If the message <strong style=\"color:#111827;\">Sorry, This feature is available for premium accounts only, You need to upgrade your account<\/strong> appears, exporting isn&#8217;t available on the free plan.<\/li>\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">If the Export option doesn&#8217;t appear in the bulk actions, you need the <strong style=\"color:#111827;\">Edit &amp; Delete All Products<\/strong> permission.<\/li>\n<li style=\"margin-bottom:10px;line-height:1.9;font-size:16px;color:#1f2430;\">Open the CSV file directly in Excel; it supports Arabic, and you can save it as xlsx from inside Excel.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"author":39,"featured_media":0,"template":"","categories":[2177,2184],"tags":[23602,23601,21462,23596,23598,23595,23594,23599,23604,23603,23597,23600,23605,21463],"class_list":["post-151053","tutorial","type-tutorial","status-publish","hentry","category-inventory","category-products-services","tag-backup-products-data","tag-bulk-export-products","tag-csv-en","tag-download-products-as-csv","tag-export-product-prices","tag-export-products-list","tag-export-products-to-excel","tag-export-stock-balance","tag-how-to-download-all-products-at-once","tag-how-to-export-products-to-excel","tag-products-backup","tag-products-csv-file","tag-why-doesnt-the-export-option-appear-in-the-products-list","tag-xml-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - 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