{"id":148328,"date":"2026-10-13T08:14:25","date_gmt":"2026-10-13T08:14:25","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=tutorial&#038;p=148328"},"modified":"2026-10-13T08:14:45","modified_gmt":"2026-10-13T08:14:45","slug":"mark-an-invoice-as-delivered-or-undelivered","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/mark-an-invoice-as-delivered-or-undelivered\/","title":{"rendered":"Mark an Invoice as Delivered or Undelivered"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The System allows you to control when sold products are recorded as actually delivered to the client, directly from the sales invoice, so that outbound stock transactions reflect the actual delivery date and time rather than the invoice creation date. This guide explains how to enable this setting, its effect on the invoice creation form, and how to set or reverse the delivery status later.<\/p>\n<div style=\"display: flex; gap: 10px; background: #fff8eb; border-right: 4px solid #d97706; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\u26a0<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Warning:<\/strong> This feature works only when the <strong data-start=\"496\" data-end=\"533\">\u201cRequisitions for Sales Invoices\u201d<\/strong> setting is disabled in Inventory Settings. If this setting is enabled, all delivery controls (the\u00a0<strong data-start=\"667\" data-end=\"690\">\u201cMark as Delivered\u201d<\/strong> \/ <strong data-start=\"693\" data-end=\"718\">\u201cMark as Undelivered\u201d<\/strong> buttons) are completely hidden from the sales invoice, and the existing requisition flow continues without change.<\/p>\n<\/div>\n<h2 style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Before You Start<\/h2>\n<ul style=\"margin: 0 0 16px; padding-right: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Changing this setting requires the <strong style=\"color: #111827;\">&#8220;Edit General Settings&#8221;<\/strong> permission.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Make sure the <strong style=\"color: #111827;\">&#8220;Requisitions for Sales Invoices&#8221;<\/strong> setting is disabled in the inventory settings; otherwise none of the controls described in this guide will appear.<\/li>\n<\/ul>\n<h2 style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Activation Steps<\/h2>\n<ol style=\"margin: 0 0 16px; padding-right: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">From the main menu, click <strong style=\"color: #111827;\">&#8220;Sales&#8221;<\/strong>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Select <strong style=\"color: #111827;\">&#8220;Sales Settings&#8221;<\/strong>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click the <strong style=\"color: #111827;\">&#8220;<a href=\"https:\/\/go.daftra.com\/owner\/invoices\/settings\">Invoicing Settings<\/a>&#8220;<\/strong> card.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Go to the <strong style=\"color: #111827;\">&#8220;<b>Inventory Control<\/b>&#8220;<\/strong> section.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Turn the <strong style=\"color: #111827;\">&#8220;Mark Sales Invoices as Delivered by Default&#8221;<\/strong> toggle on or off (on by default).<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click <strong style=\"color: #111827;\">Save<\/strong>.<\/li>\n<\/ol>\n<h2 style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Effect of the Setting on the Invoice Creation Form<\/h2>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">When creating a new sales invoice, right after the item-entry section, a tab named <strong style=\"color: #111827;\">&#8220;Delivery&#8221;<\/strong> appears, and inside it a toggle switch named <strong style=\"color: #111827;\">&#8220;Mark as Delivered&#8221;<\/strong> (with two states: &#8220;On&#8221; and &#8220;Off&#8221;), next to a <strong style=\"color: #111827;\">&#8220;Delivery Date&#8221;<\/strong> field in the same row.<\/p>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; background: #f6f8fb; font-weight: bold; text-align: left;\">State<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; background: #f6f8fb; font-weight: bold; text-align: left;\">Effect<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; vertical-align: top; text-align: left;\">&#8220;Mark Sales Invoices as Delivered by Default&#8221; toggle is on<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; vertical-align: top; text-align: left;\">The &#8220;Mark as Delivered&#8221; toggle appears &#8220;On&#8221; automatically on every new invoice.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; vertical-align: top; text-align: left;\">&#8220;Mark Sales Invoices as Delivered by Default&#8221; toggle is off<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; vertical-align: top; text-align: left;\">The &#8220;Mark as Delivered&#8221; toggle appears &#8220;Off&#8221; by default; you can turn it on manually for each invoice individually.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul style=\"margin: 0px 0px 16px; padding-right: 26px; text-align: left;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">When the invoice is saved (not as a draft) with the &#8220;Mark as Delivered&#8221; toggle &#8220;On&#8221;<\/strong>: the system records outgoing stock-out movements for all invoice items dated and timed to the specified &#8220;Delivery Date&#8221;, and the invoice is saved with delivery status &#8220;Delivered&#8221;.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">When the invoice is saved (not as a draft) with the &#8220;Mark as Delivered&#8221; toggle &#8220;Off&#8221;<\/strong>: no stock movement is recorded on save, and the invoice is saved with delivery status &#8220;Not Delivered&#8221;.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">When the invoice is saved as a draft<\/strong>: turning on the &#8220;Mark as Delivered&#8221; toggle has no actual effect regardless of its state, as delivery status does not apply to drafts (see the section below).<\/li>\n<\/ul>\n<h2 style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0px 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3; text-align: left;\">Invoice Status by Delivery State<\/h2>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-right: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0px 0px 18px; text-align: left;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Note:<\/strong> The &#8220;Mark as Delivered&#8221; and &#8220;Mark as Undelivered&#8221; buttons appear in the menu that opens when you click the &#8220;More Actions&#8221; (&#8220;\u2026&#8221;) button in the action bar, alongside other actions such as &#8220;Distribute Advance Payment&#8221; and &#8220;Assign Cost Centers&#8221;.<\/p>\n<\/div>\n<table class=\" alignleft\" style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: right; background: #f6f8fb; font-weight: bold;\">Delivery Status<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: right; background: #f6f8fb; font-weight: bold;\">Status Label (colored badge)<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: right; background: #f6f8fb; font-weight: bold;\">Available Action (from &#8220;More Actions&#8221;)<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: right; vertical-align: top;\">Not Delivered<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: right; vertical-align: top;\">&#8220;Not Delivered&#8221; (red)<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: right; vertical-align: top;\">&#8220;Mark as Delivered&#8221;<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: right; vertical-align: top;\">Delivered<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: right; vertical-align: top;\">&#8220;Delivered&#8221; (green)<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: right; vertical-align: top;\">&#8220;Mark as Undelivered&#8221;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0px 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3; text-align: left;\">Marking the Invoice as Fully Delivered<\/h2>\n<p style=\"margin: 0px 0px 14px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">In the action bar of an invoice with status &#8220;Not Delivered&#8221;, click the <strong style=\"color: #111827;\">&#8220;More Actions&#8221;<\/strong> (&#8220;\u2026&#8221;) button, then select <strong style=\"color: #111827;\">&#8220;Mark as Delivered&#8221;<\/strong> from the menu. The system records outgoing stock-out movements for all invoice items at once, dated and timed to the current date and time, and the invoice status changes to &#8220;Delivered&#8221;.<\/p>\n<h2 style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0px 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3; text-align: left;\">Controlling Delivery per Item (Stock Tab)<\/h2>\n<p style=\"margin: 0px 0px 14px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">Instead of marking the entire invoice as delivered, you can control each item individually from the <strong style=\"color: #111827;\">&#8220;Stock&#8221;<\/strong> tab inside the invoice view screen:<\/p>\n<ul style=\"margin: 0px 0px 16px; padding-right: 26px; text-align: left;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Every item with status &#8220;Not Delivered&#8221; (red text above the quantity, with the quantity itself struck through in red) shows a checkmark icon (\u2713) next to it.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click the <strong style=\"color: #111827;\">&#8220;Mark as Delivered&#8221;<\/strong> checkmark icon for a specific item to record the stock-out movement for that item only; its status changes to &#8220;Delivered&#8221; (the quantity displays normally without strikethrough, and the updated stock balance disappears).<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Once all items become delivered this way individually, the invoice&#8217;s overall status automatically changes to &#8220;Delivered&#8221;, and &#8220;Mark as Undelivered&#8221; becomes the available action from the &#8220;More Actions&#8221; menu.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If some items have been delivered while others have not, the invoice status changes to &#8220;Partially Delivered&#8221; (yellow badge), and both &#8220;Mark as Delivered&#8221; and &#8220;Mark as Undelivered&#8221; actions appear in the &#8220;Other Actions&#8221; menu. If no items have been delivered yet, the status remains &#8220;Undelivered&#8221; (red badge), and only the &#8220;Mark as Delivered&#8221; action appears.\n<div class=\"flex max-w-full flex-col gap-4 [&amp;&gt;div:has([data-free-thinking-preview-answer=true])+:is(.text-message,.relative:has(&gt;.text-message))]:-mt-2 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"c83c0d0f-df7a-44d4-ad97-865952fcae5b\" data-message-model-slug=\"gpt-5-6\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\"><\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<h2 style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0px 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3; text-align: left;\">Reversing Delivery<\/h2>\n<p style=\"margin: 0px 0px 14px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">In the action bar of an invoice with status &#8220;Delivered&#8221;, click the <strong style=\"color: #111827;\">&#8220;More Actions&#8221;<\/strong> (&#8220;\u2026&#8221;) button, then select <strong style=\"color: #111827;\">&#8220;Mark as Undelivered&#8221;<\/strong> from the menu; the system reverses all stock-out movements recorded for all items at once, the invoice status returns to &#8220;Not Delivered&#8221;, and all items in the Stock tab return to &#8220;Not Delivered&#8221; status with the checkmark icons reappearing.<\/p>\n<h2 style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0px 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3; text-align: left;\">Draft Invoices and Delivery<\/h2>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-right: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0px 0px 18px; text-align: left;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Note:<\/strong> The &#8220;Mark as Delivered&#8221; toggle remains visible and can still be turned on even when saving the invoice as a draft, but turning it on in this case has no actual effect: no stock-out movement is recorded, and the delivery status does not change. This action is only actually applied once the invoice is saved (not as a draft).<\/p>\n<\/div>\n<p style=\"margin: 0px 0px 14px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">Similarly, delivery actions from the invoice view screen (confirming or cancelling delivery, and per-item control from the Stock tab) are only effective on invoices that are no longer drafts.<\/p>\n<h2 style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0px 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3; text-align: left;\">Important Notes<\/h2>\n<ul style=\"margin: 0px 0px 16px; padding-right: 26px; text-align: left;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">You can edit the invoice regardless of its delivery status (Delivered or Not Delivered); there is no restriction on editing due to delivery status.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">You can create a refund or credit note on the invoice regardless of its delivery status; there is no restriction here either.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">This feature gives the sales invoice a delivery status completely separate from its payment status; an invoice&#8217;s status can be &#8220;Delivered&#8221; and &#8220;Unpaid&#8221; at the same time, or vice versa.<\/li>\n<\/ul>\n<h2 style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0px 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3; text-align: left;\">FAQ<\/h2>\n<ul style=\"margin: 0 0 16px; padding-right: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\"><strong style=\"color: #111827;\">Why doesn&#8217;t the &#8220;Delivery&#8221; tab and &#8220;Mark as Delivered&#8221; toggle appear on the sales invoice?<\/strong> Because the &#8220;Requisitions for Sales Invoices&#8221; setting is enabled on your account; disable it from the inventory settings if you want to use this feature instead of requisitions.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\"><strong style=\"color: #111827;\">Can delivery status be set on a draft invoice?<\/strong> You can turn on the &#8220;Mark as Delivered&#8221; toggle even if you&#8217;re going to save the invoice as a draft, but this selection is not actually applied and produces no effect (no stock movement is recorded and the delivery status does not change) as long as the invoice remains a draft; delivery is only actually applied once the invoice is saved.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\"><strong style=\"color: #111827;\">Can only some of the invoice items be delivered, leaving the rest pending?<\/strong> Yes, from the Stock tab, you can mark each item individually as &#8220;Delivered&#8221;, independently of the other items, and the invoice status will be &#8220;Partially Delivered&#8221;.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\"><strong style=\"color: #111827;\">Does delivery status affect the ability to edit or refund the invoice?<\/strong> No, editing, refunds, and credit notes are always available regardless of delivery status.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"author":38,"featured_media":0,"template":"","categories":[2155,2150],"tags":[18632,18736,18694,18631,18684,18636,18691,18735,18692,18737],"class_list":["post-148328","tutorial","type-tutorial","status-publish","hentry","category-sales-invoice","category-sales-settings","tag-delivery-date","tag-draft-invoice-does-not-support-delivery","tag-invoice-delivery-status","tag-mark-as-delivered","tag-mark-as-undelivered","tag-mark-sales-invoices-as-delivered-by-default","tag-requisitions-for-sales-invoices","tag-shipping-tab","tag-stock-tab-in-invoice","tag-why-doesnt-the-shipping-tab-appear"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mark an Invoice as Delivered or Undelivered - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/tutorial\/mark-an-invoice-as-delivered-or-undelivered\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mark an Invoice as Delivered or Undelivered - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"The System allows you to control when sold products are recorded as actually delivered to the client, directly from the sales invoice, so that outbound stock transactions reflect the actual delivery date and time rather than the invoice creation date. 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