{"id":137387,"date":"2026-05-14T09:53:31","date_gmt":"2026-05-14T09:53:31","guid":{"rendered":"https:\/\/docs.daftra.com\/tutorial\/%d8%b9%d8%b1%d8%b6-%d8%b3%d8%ac%d9%84-%d9%85%d8%b2%d8%a7%d9%85%d9%86%d8%a9-%d8%a7%d9%84%d9%81%d9%88%d8%a7%d8%aa%d9%8a%d8%b1-%d9%85%d8%b9-%d8%b3%d9%84%d8%a9\/"},"modified":"2026-05-17T07:14:38","modified_gmt":"2026-05-17T07:14:38","slug":"viewing-the-invoice-sync-log-with-salla","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/viewing-the-invoice-sync-log-with-salla\/","title":{"rendered":"Viewing the Invoice Sync Log with Salla"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The Invoice Sync Log allows you to track all synchronization operations between Salla and the system, view the sync status for each invoice, and identify the reason for failure when applicable.<br>\nThis guide explains how to access the log, understand its data, and manage synchronization records.<\/p>\n<p class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Before you start, make sure the Salla application is activated and connected to your account.<\/p>\n<h2 id=\"steps_to_view_the_invoice_sync_log\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Steps to View the Invoice Sync Log<\/h2>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">From the main menu, go to \u201c<strong style=\"color: #111827;\">Sales<\/strong>\u201d then select \u201c<strong style=\"color: #111827;\">Sales Settings<\/strong>\u201c.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Scroll down to the \u201c<strong style=\"color: #111827;\">Integrations<\/strong>\u201d with other systems section.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Open the \u201c<strong style=\"color: #111827;\">Salla<\/strong>\u201d card.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">On the integration page, click \u201c<strong style=\"color: #111827;\">Invoice Sync Log<\/strong>\u201c.<\/li>\n<\/ul>\n<h2 id=\"information_displayed_in_the_log\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Information Displayed in the Log<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The log displays all invoice synchronization operations sorted from newest to oldest, including the following columns:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><b style=\"color: #111827;\">Invoice Number: <\/b>Displays the invoice number in the system and the order number in Salla.\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click the invoice number to open the invoice view page in the system.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click the order number to open the order page in Salla.<\/li>\n<\/ul>\n<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Invoice Type:<\/strong> Displays the synchronized document type, either invoice or return.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Sync Date:<\/strong> Displays the date and time of the synchronization attempt, whether successful or failed.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Amount:<\/strong> Displays the total invoice amount including taxes and discounts.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Failure Reason:<\/strong> Displays the reason for synchronization failure if applicable. If the text exceeds 40 characters, it appears truncated. Hovering over the field displays the full message.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Status:<\/strong> Displays the synchronization status successful or failed.<\/li>\n<\/ul>\n<h2 id=\"available_actions_for_each_record\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Available Actions for Each Record<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Two action icons appear beside each record:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Retry Sync:<\/strong> Retries the synchronization after resolving the failure reason. After clicking the icon, one of the following messages appears:\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">\u201c<strong style=\"color: #111827;\">Invoice synced successfully<\/strong>\u201d if the sync succeeds.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">\u201c<strong style=\"color: #111827;\">Failed to sync invoice<\/strong>\u201d if the sync fails again.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The status and failure reason are updated automatically after each attempt.<\/li>\n<\/ul>\n<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">View:<\/strong> Opens the invoice view page in the system.<\/li>\n<\/ul>\n<blockquote class=\"ml-2 border-l-4 border-border-300\/10 pl-4 text-text-300\">\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Hovering over any icon displays a tooltip explaining its function.<\/p>\n<\/blockquote>\n<h2 id=\"notes\" style=\"font-size: 22px; font-weight: bold; color: #111827; margin: 32px 0 14px; padding-bottom: 8px; border-bottom: 2px solid #eef0f3;\">Notes<\/h2>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The list displays 20 records per page.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If the same order has multiple sync attempts (failed and successful), only the successful record appears in the list.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">A single order may appear as multiple records if it contains more than one invoice document (for example, an invoice and a return).<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If no synchronization operations exist yet, the list will appear empty.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"author":17,"featured_media":0,"template":"","categories":[2055,2043,2056],"tags":[],"class_list":["post-137387","tutorial","type-tutorial","status-publish","hentry","category-external-apps-integration","category-settings","category-salla-integration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - 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