{"id":11225,"date":"2023-12-23T12:37:05","date_gmt":"2023-12-23T12:37:05","guid":{"rendered":"https:\/\/docs.daftra.com\/tutorial\/%d8%b3%d9%8a%d9%86%d8%a7%d8%b1%d9%8a%d9%88-%d8%a7%d9%84%d9%85%d9%83%d8%a7%d9%84%d9%85%d8%a7%d8%aa-ksa-team\/"},"modified":"2024-02-29T09:32:48","modified_gmt":"2024-02-29T09:32:48","slug":"call-scenario-ksa-team","status":"publish","type":"tutorial","link":"https:\/\/docs.daftra.com\/en\/tutorial\/call-scenario-ksa-team\/","title":{"rendered":"Call Scenario: KSA Team"},"content":{"rendered":"<p style=\"text-align: center;\">Call Scenario: KSA Team<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/docs.daftra.com\/en\/category\/for-daftra-sales\/\">Don&#8217;t forget the Sales Employee Guide<\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/docs.daftra.com\/en\/category\/for-daftra-sales\/\">Price Page<\/a><\/p>\n<p style=\"text-align: center;\">Call Scenario<\/p>\n<p style=\"text-align: center;\">New Customer<\/p>\n<p>Hello and greetings \u2013 Introduction: At the beginning of the call, greet the customer and introduce yourself briefly. Mention the company&#8217;s name, saying, &#8220;Hello, this is (Amjad) from Daftra and Tanaqib for Information Technology. Would you mind sharing if you have an idea about Daftra or the product we offer?<\/p>\n<p>If the answer is &#8220;<strong>not available now<\/strong>&#8220;:<\/p>\n<p>When is the best time to contact you?<\/p>\n<p>Then, schedule a suitable time for communication and record the appointment on HubSpot.<\/p>\n<p>Introduction: Business Field \u2013 Questions: Ask the customer about the organization&#8217;s activities, the number of branches, employees, invoices, clients, and other questions that help determine the client&#8217;s interests and the appropriate package. &#8220;Can you tell me about your business activities and the number of branches and users?&#8221;<\/p>\n<p>or<\/p>\n<p>If the answer is yes or no, get information about the client&#8217;s field and inquire about the methods they use to manage their products, how they organize sales operations, inventory management, and other relevant details. Also, ask about their employees, their numbers, and the number of their branches.<\/p>\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/15UvszO51YZiT6FjOJUWUt_TYjocOTo1iIXRgukx5HVI\/edit\">Example\u00a0 for specific client and how to ask him<\/a><\/p>\n<p><a href=\"https:\/\/docs.google.com\/document\/d\/15UvszO51YZiT6FjOJUWUt_TYjocOTo1iIXRgukx5HVI\/edit\">example<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>If the client mentions that they use a specific program, let&#8217;s assume it&#8217;s an accounting software like Qoyod, Raw&#8217;a, or Dafater; find out more about the points that matter to the client and inquire if these features are indeed available in the software they are currently using.<\/p>\n<ul>\n<li>If the features they need are already present, ask about any issues they&#8217;ve faced or if there are specific functionalities or departments they wish to have available but unfortunately are not present in their current system.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>From here, start explaining Daftra system to the client, emphasizing on points that are not available in their current system but are available with us. Highlight how it can assist and simplify their processes, and delve into the specific features that align with their business needs, such as electronic invoicing, barcode printing, etc. Based on the answers from the questions asked, tailor your explanation to the potential client and focus on the package that suits their needs the most.<\/p>\n<p>&nbsp;<\/p>\n<p>&#8211; \u062a\u0645\u0647\u064a\u062f \u0644\u0644\u0628\u064a\u0639 :<br \/>\n\u0645\u0645\u0643\u0646 \u062d\u0636\u0631\u062a\u0643 \u062a\u0648\u0636\u062d\u0644\u064a \u0647\u0644 \u0627\u062a\u0637\u0644\u0639\u062a \u0639\u0644\u0649 \u0627\u0644\u0628\u0627\u0642\u0627\u062a \u0648\u0627\u0644\u0627\u0633\u0639\u0627\u0631 \u0648\u0644\u0627 \u0644\u0633\u0629 \u061f<\/p>\n<p>If he answers yes<br \/>\n\u0645\u0645\u062a\u0627\u0632 \u062a\u0642\u062f\u0631 \u062a\u0639\u0631\u0641\u0646\u064a \u062d\u0636\u0631\u062a\u0643 \u0645\u0647\u062a\u0645 \u0628\u0622\u064a \u0628\u0627\u0642\u0629<br \/>\nIf he has chosen the advanced plan<br \/>\n\u0645\u0645\u062a\u0627\u0632 \u0627\u0644\u0628\u0627\u0642\u0629 \u062f\u064a \u062a\u0634\u0645\u0644 \u2026\u2026 \u0648\u0644\u0643\u0646 \u0644\u0627 \u062a\u0634\u0645\u0644 ( premium plan features)<\/p>\n<p>If he chose the premium plan<\/p>\n<p>\u0645\u0645\u062a\u0627\u0632 \u0627\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u062a\u0634\u0645\u0644 \u2026<a href=\"https:\/\/www.daftra.com\/en\/plans\">https:\/\/www.daftra.com\/en\/plans<\/a><\/p>\n<p>\u0647\u0631\u0633\u0644 \u0644\u062d\u0636\u0631\u062a\u0643 \u0645\u0645\u064a\u0632\u0627\u062a \u0627\u0644\u0628\u0627\u0642\u0629 \u0648\u0627\u0644\u0627\u0633\u0639\u0627\u0631 \u0639\u0644\u064a \u0627\u0644\u0648\u0627\u062a\u0633 \u0627\u0628<\/p>\n<p>If he answered not yet<\/p>\n<p>I&#8217;ll suggest the premium plan for him if he has more than 2 warehouses and 2 treasury<br \/>\n\u0628\u0639\u062f\u0647\u0627 \u0628\u064a\u062a\u0645 \u0627\u0631\u0633\u0627\u0644 \u0627\u0644\u0631\u0627\u0628\u0637 \u0627\u0644\u062e\u0627\u0635 \u0628\u0627\u0644\u0628\u0627\u0642\u0627\u062a \u0648\u0627\u0644\u0627\u0633\u0639\u0627\u0631 \u0639\u0644\u0649 \u0627\u0644 WhatsApp<br \/>\n\u0645\u0639 \u0627\u0631\u0633\u0627\u0644 \u0631\u0627\u0628\u0637 \u062c\u0644\u0633\u0629 \u0627\u0644\u0634\u0631\u062d \u0648 \u0627\u0631\u0642\u0627\u0645 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a<\/p>\n<p>* \u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0647\u062a\u0645\u0627\u0645 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0645\u0646 \u0623\u0648\u0644 \u0645\u0643\u0627\u0644\u0645\u0629 \u0628\u064a\u062a\u0645 \u062a\u0648\u0636\u064a\u062d \u0627\u0644\u0641\u0631\u0648\u0642 \u0628\u064a\u0646 \u0627\u0644\u0628\u0627\u0642\u0627\u062a \u0648\u0627\u0644\u0627\u0633\u0639\u0627\u0631 \u0648 \u062a\u0648\u0636\u064a\u062d \u0627\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0628\u0646\u0627\u0621\u0627\u064b \u0639\u0644\u0649 \u0627\u0647\u062a\u0645\u0627\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0648 \u0627\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647 \u0628\u0646\u0627\u0621\u0627\u064b \u0639\u0644\u0649 \u0627\u062c\u0627\u0628\u0627\u062a\u0647 \u0644\u0644\u0627\u0633\u0626\u0644\u0629 \u0627\u0644\u062a\u0648\u0636\u064a\u062d\u064a\u0629<\/p>\n<ul>\n<li style=\"text-align: center;\" aria-level=\"1\"><strong>\u0645\u062a\u0627\u0628\u0639\u0629 \u0645\u0639 \u0639\u0645\u064a\u0644 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a\u0629:<\/strong>\u0645\u0643\u0627\u0644\u0645\u0629 \u0644\u0627\u0633\u062a\u0643\u0645\u0627\u0644 \u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a\u0629 \u0648 \u062a\u0643\u0648\u0646 \u0643\u0627\u0644\u0627\u062a\u064a- \u062a\u062d\u064a\u0629<br \/>\n&#8211; \u0633\u0624\u0627\u0644 \u0639\u0646 \u0627\u0644\u0627\u0645\u0643\u0627\u0646\u064a\u0629<br \/>\n&#8211; \u0633\u0624\u0627\u0644 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646 \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a\u0629 \u0648 \u0647\u0644 \u0642\u0627\u0645 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0648\u0627\u0633\u062a\u0643\u0634\u0627\u0641 \u0645\u0645\u064a\u0632\u0627\u062a\u0647<br \/>\n&#8211; \u062a\u0648\u0636\u064a\u062d \u0627\u0644\u0645\u0645\u064a\u0632\u0627\u062a \u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0644\u0645 \u064a\u0642\u0648\u0645 \u0628\u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645<br \/>\n&#8211; \u062f\u0641\u0639 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0644\u0649 \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0648 \u0627\u064a\u0636\u0627\u062d \u0627\u0646 \u0628\u0627\u0642\u064a \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a\u0629 \u064a\u062a\u0645 \u0627\u0636\u0627\u0641\u062a\u0647\u0627 \u0639\u0644\u0649 \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0627\u0644\u0645\u062f\u0641\u0648\u0639<br \/>\n&#8211; \u062a\u0648\u0636\u064a\u062d \u0627\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0644\u0639\u0645\u064a\u0644 \u0628\u0646\u0627\u0621\u0627\u064b \u0639\u0644\u0649 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li style=\"text-align: center;\" aria-level=\"1\"><strong>\u0639\u0645\u064a\u0644 \u0627\u0633\u062a\u062e\u062f\u0645 \u062f\u0641\u062a\u0631\u0647 \u0648 \u0627\u0646\u062a\u0647\u062a \u0641\u062a\u0631\u062a\u0647 \u0627\u0644\u0645\u062c\u0627\u0646\u064a\u0629 \u0648 \u0644\u0645 \u064a\u0634\u062a\u0631\u0643:<\/strong>&#8211; \u062a\u062d\u064a\u0629<br \/>\n&#8211; \u0633\u0624\u0627\u0644 \u0639\u0646 \u0627\u0644\u0627\u0645\u0643\u0627\u0646\u064a\u0629<br \/>\n&#8211; \u0628\u062a\u0648\u0627\u0635\u0644 \u0628\u062d\u0636\u0631\u062a\u0643 \u0644\u0627\u0646\u0647 \u0645\u0646 \u0627\u0644\u0648\u0627\u0636\u062d \u0627\u0645\u0627\u0645\u064a \u0627\u0646 \u0627\u0644\u0641\u062a\u0631\u0629 \u0627\u0644\u062a\u062c\u0631\u064a\u0628\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0643 \u0627\u0646\u062a\u0647\u0649 \u0648\u0644\u0645 \u062a\u0642\u0648\u0645 \u0628\u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u2026 \u0645\u0645\u0643\u0646 \u062d\u0636\u0631\u062a\u0643 \u062a\u0648\u0636\u062d\u0644\u064a \u0647\u0644 \u0648\u0627\u062c\u0647\u0629 \u062d\u0636\u0631\u062a\u0643 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0627\u0648 \u0634\u0626\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0636\u062d \u0627\u0646\u0647 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0646\u0642\u0648\u0645 \u0628\u062d\u062c\u0632 \u062c\u0644\u0633\u0629 \u0634\u0631\u062d \u0644\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0631\u0633\u0627\u0644 \u0643\u0644 \u0641\u064a\u062f\u064a\u0648\u0647\u0627\u062a \u0627\u0644\u0634\u0631\u062d \u0627\u0644\u062a\u064a \u062a\u0633\u0627\u0639\u062f \u0627\u0644\u0639\u0645\u064a\u0644 \u0641\u064a \u0645\u062c\u0627\u0644 \u0639\u0645\u0644\u0647 \u0648\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0647.<br \/>\n\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0648\u0636\u062d \u0627\u0646\u0647 \u0647\u0646\u0627\u0643 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u2026 \u0646\u0642\u0648\u0645 \u0628\u0631\u0641\u0639 \u0637\u0644\u0628 \u0644\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u062d\u062a\u0649 \u064a\u062a\u0645 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0647 \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629<br \/>\n\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0646\u0647 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646\u062f\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0633\u062f\u0627\u062f \u0645\u0645\u0643\u0646 \u0646\u0648\u0636\u062d \u0644\u064a\u0647 \u0628\u0627\u0642\u064a \u0637\u0631\u0642 \u0627\u0644\u0633\u062f\u0627\u062f \u0627\u0644\u0645\u062a\u0627\u062d\u0629<br \/>\n\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646\u062f\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0633\u0639\u0631 \u064a\u062a\u0645 \u0627\u0644\u062a\u0641\u0627\u0648\u0636 \u0645\u0639\u0647 \u0637\u0628\u0639\u0627\u064b \u0644\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0645\u0627\u062a \u0627\u0644\u0645\u062a\u0648\u0641\u0631\u0629<\/li>\n<li style=\"text-align: center;\" aria-level=\"1\"><strong>\u0639\u0645\u064a\u0644 \u0627\u0646\u062a\u0647\u0649 \u0627\u0634\u062a\u0631\u0627\u0643\u0647 \u0648 \u0644\u0645 \u064a\u062c\u062f\u062f \u0627\u0634\u062a\u0631\u0627\u0643\u0647:<\/strong>&#8211; \u062a\u062d\u064a\u0629<br \/>\n&#8211; \u0633\u0624\u0627\u0644 \u0639\u0646 \u0627\u0644\u0627\u0645\u0643\u0627\u0646\u064a\u0629<br \/>\n&#8211; \u0628\u062a\u0648\u0627\u0635\u0644 \u0628\u062d\u0636\u0631\u062a\u0643 \u0644\u0627\u0646\u0647 \u0645\u0646 \u0627\u0644\u0648\u0627\u0636\u062d \u0627\u0645\u0627\u0645\u064a \u0627\u0646 \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0627\u0646\u062a\u0647\u0649 \u0648\u0644\u0645 \u062a\u0642\u0648\u0645 \u0628\u0627\u0644\u062a\u062c\u062f\u064a\u062f\u2026 \u0645\u0645\u0643\u0646 \u062d\u0636\u0631\u062a\u0643 \u062a\u0648\u0636\u062d\u0644\u064a \u0647\u0644 \u0648\u0627\u062c\u0647\u0629 \u062d\u0636\u0631\u062a\u0643 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u062a\u062c\u062f\u064a\u062f \u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0643 \u0627\u0648 \u0634\u0626\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0627\u0648\u0636\u062d \u0627\u0646\u0647 \u0647\u0646\u0627\u0643 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0648 \u0641\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u2026 \u0646\u0642\u0648\u0645 \u0628\u0631\u0641\u0639 \u0637\u0644\u0628 \u0644\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u062d\u062a\u0649 \u064a\u062a\u0645 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0647 \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629<br \/>\n\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0646\u0647 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646\u062f\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0633\u062f\u0627\u062f \u0645\u0645\u0643\u0646 \u0646\u0648\u0636\u062d \u0644\u064a\u0647 \u0628\u0627\u0642\u064a \u0637\u0631\u0642 \u0627\u0644\u0633\u062f\u0627\u062f \u0627\u0644\u0645\u062a\u0627\u062d\u0629<br \/>\n\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0646 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646\u062f\u0647 \u0645\u0634\u0643\u0644\u0629 \u0641\u064a \u0627\u0644\u0633\u0639\u0631 \u064a\u062a\u0645 \u0627\u0644\u062a\u0641\u0627\u0648\u0636 \u0645\u0639\u0647 \u0637\u0628\u0639\u0627\u064b \u0644\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0645\u0627\u062a \u0627\u0644\u0645\u062a\u0648\u0641\u0631\u0629<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: center;\"><b>SDR Qualification Playbook<\/b><\/h4>\n<h3><b>New Lead Qualification<\/b><\/h3>\n<p><i>First question, you should write the<\/i><i> channel they come from<\/i><\/p>\n<h5><b>How did you heard about Daftra? \u0643\u064a\u0641 \u0633\u0645\u0639\u062a \u0639\u0646 \u062f\u0641\u062a\u0631\u0629\u061f<\/b><\/h5>\n<p>Notes<\/p>\n<p>More<\/p>\n<p><i>Next question, you should ask about the type of the <\/i><i>business type<\/i><i>:<\/i><\/p>\n<ul>\n<li aria-level=\"1\"><i>If the<\/i><i> Sector &amp; Business Type are defined <\/i><i>=&gt; You need to ensure they are correct<\/i><\/li>\n<li aria-level=\"1\"><i>If the Business Type is<\/i><i> empty <\/i><i>=&gt; You should update it after the call<\/i><\/li>\n<\/ul>\n<h5><b>What&#8217;s the type of your business? \u0645\u0627 \u0647\u0648 \u0646\u0648\u0639 \u0645\u062c\u0627\u0644 \u0627\u0644\u0646\u0634\u0627\u0637 \u0627\u0644\u062e\u0627\u0635 \u0628\u0634\u0631\u0643\u062a\u0643\u0645\u061f<\/b><\/h5>\n<p>Notes<\/p>\n<p>More<\/p>\n<p><i>Next question, you should ask if they <\/i><i>already using<\/i><i> an ERP system<\/i><i> or did ever use one before?<\/i><\/p>\n<h5><b>Do you have an ERP system? Can you share what&#8217;s it name? and why you are looking for alternative? \u0647\u0644 \u0644\u062f\u064a\u0643\u0645 \u0628\u0631\u0646\u0627\u0645\u062c \u062d\u0627\u0644\u064a\u0627\u061f \u0647\u0644 \u064a\u0645\u0643\u0646\u0643 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0633\u0645 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c\u061f \u0644\u0645\u0627\u0630\u0627 \u062a\u0628\u062d\u062b \u0639\u0646 \u0628\u062f\u064a\u0644\u061f<\/b><\/h5>\n<p>Notes<\/p>\n<p>More<\/p>\n<p><i>Next question, you should ask about the <\/i><i>no. of employees<\/i><i>, no need for exact number, just get the range such as <\/i><i>(1-10) or (11-50) or (51-200) or (201-1000) or larger than 1000 <\/i><i>and write it down and ask how many employees should have access to Daftra<\/i><\/p>\n<h5><b>How many employees do you have? and how many employees will be using Daftra? \u0643\u0645 \u0639\u062f\u062f \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0644\u062f\u064a\u0643\u061f \u0648\u0643\u0645 \u0639\u062f\u062f \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0627\u0644\u0630\u064a\u0646 \u0633\u064a\u0633\u062a\u062e\u062f\u0645\u0648\u0646 \u062f\u0641\u062a\u0631\u0629\u061f<\/b><\/h5>\n<p>Notes<\/p>\n<p>More<\/p>\n<p><i>Next question, you should ask about <\/i><i>estimate no. of clients<\/i><i>? also not exact no. <\/i><i>but a <\/i><i>range<\/i><i>.<\/i><\/p>\n<h5><b>How many clients do you have? \u0643\u0645 \u0639\u062f\u062f \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u062f\u064a\u0643\u061f<\/b><\/h5>\n<p>Notes<\/p>\n<p>More<\/p>\n<p><i>Next question, you should ask about the reason the lead seeking to get an ERP, what are his <\/i><i>pains &amp; challenges<\/i><i>? what is he expecting to find in Daftra?<\/i><\/p>\n<h5><b>What are your needs? and what challenges are you struggling with? \u0645\u0627 \u0647\u064a \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a\u0643\u061f \u0648\u0645\u0627 \u0647\u064a \u0627\u0644\u062a\u062d\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0648\u0627\u062c\u0647\u0647\u0627\u061f<\/b><\/h5>\n<p>Notes<\/p>\n<p>More<\/p>\n<p><i>Next question, you should ask if he has in mind an <\/i><i>estimate for the budget <\/i><i>for Daftra?<\/i><\/p>\n<h5><b>Do you have a budget set aside for this purchase? What is it? \u0647\u0644 \u0644\u062f\u064a\u0643 \u0645\u064a\u0632\u0627\u0646\u064a\u0629 \u0645\u062d\u062f\u062f\u0629 \u0644\u0647\u0630\u0627 \u0627\u0644\u0634\u0631\u0627\u0621\u061f \u0645\u0627 \u0647\u064a\u061f<\/b><\/h5>\n<p>Notes<\/p>\n<p>More<\/p>\n<p><i>Next question, you should ask if <\/i><i>he is the one will decide to buy<\/i><i> or not? If not, please mention this person<\/i><\/p>\n<h5><b>Are you the decision maker for Daftra purchasing decision?If not, who would be? \u0647\u0644 \u0623\u0646\u062a \u0645\u0646 \u0635\u0627\u0646\u0639\u064a \u0627\u0644\u0642\u0631\u0627\u0631 \u0641\u064a \u0634\u0631\u0627\u0621 \u062f\u0641\u062a\u0631\u0629\u061f \u0625\u0630\u0627 \u0644\u0645 \u062a\u0643\u0646 \u0643\u0630\u0644\u0643\u060c \u0641\u0645\u0646 \u0633\u064a\u0643\u0648\u0646 \u0639\u0644\u064a\u0647 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u061f<\/b><\/h5>\n<p>Notes<\/p>\n<p>More<\/p>\n<p><i>Next question, you should ask if he has <\/i><i>warehouses or branches<\/i><\/p>\n<h5><b>How many warehouses and branches do you have? \u0643\u0645 \u0639\u062f\u062f \u0627\u0644\u0645\u0633\u062a\u0648\u062f\u0639\u0627\u062a \u0648\u0627\u0644\u0641\u0631\u0648\u0639 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0643\u061f<\/b><\/h5>\n<p>Notes<\/p>\n<p>More<\/p>\n<p><i>Next question, you should ask about <\/i><i>how soon they can decide to buy<\/i><i>?<\/i><\/p>\n<h5><b>Are you ready to upgrade this month? if not, when the soonest you can upgrade? \u0647\u0644 \u0623\u0646\u062a \u0645\u0633\u062a\u0639\u062f \u0644\u0634\u0631\u0627\u0621 \u0628\u0627\u0642\u0629 \u0647\u0630\u0627 \u0627\u0644\u0634\u0647\u0631\u061f \u0644\u0648 \u0644\u0627\u060c \u0641\u0645\u062a\u0649 \u0623\u0642\u0631\u0628 \u0648\u0642\u062a\u061f<\/b><\/h5>\n<p>Notes<\/p>\n<p>More<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":18,"featured_media":0,"template":"","categories":[2220],"tags":[],"class_list":["post-11225","tutorial","type-tutorial","status-publish","hentry","category-policy-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Call Scenario: KSA Team - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/tutorial\/call-scenario-ksa-team\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call Scenario: KSA Team - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Call Scenario: KSA Team Don&#8217;t forget the Sales Employee Guide Price Page Call Scenario New Customer Hello and greetings \u2013 Introduction: At the beginning of the call, greet the customer and introduce yourself briefly. Mention the company&#8217;s name, saying, &#8220;Hello, this is (Amjad) from Daftra and Tanaqib for Information Technology. 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