{"id":48653,"date":"2026-04-02T07:28:02","date_gmt":"2026-04-02T07:28:02","guid":{"rendered":"https:\/\/docs.daftra.com\/faq\/%d9%83%d9%8a%d9%81-%d9%8a%d9%85%d9%83%d9%86-%d8%a5%d8%b6%d8%a7%d9%81%d8%a9-%d9%85%d8%b1%d8%aa%d8%ac%d8%b9-%d9%85%d8%b4%d8%aa%d8%b1%d9%8a%d8%a7%d8%aa-%d8%b9%d9%84%d9%89-%d8%af%d9%88%d8%b1%d8%a9-%d8%b9\/"},"modified":"2026-04-02T10:28:32","modified_gmt":"2026-04-02T10:28:32","slug":"how-can-you-add-a-purchase-refund-to-a-workflow","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/how-can-you-add-a-purchase-refund-to-a-workflow\/","title":{"rendered":"How can you add a Purchase Refund to a Workflow?"},"content":{"rendered":"<div class=\"relative basis-auto flex-col -mb-(--composer-overlap-px) pb-(--composer-overlap-px) [--composer-overlap-px:28px] grow flex\">\n<div class=\"flex flex-col text-sm\">\n<section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:f900edb1-c74d-45f0-b075-5273b0616e63-49\" data-testid=\"conversation-turn-18\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"196d4242-8f74-48df-80a1-ef747f91c27e\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"56\" data-end=\"245\" data-is-last-node=\"\" data-is-only-node=\"\">To add a Purchase Refund to a workflow, open the desired workflow, click on the <strong data-start=\"136\" data-end=\"145\">&#8220;Add&#8221;<\/strong> button, then select <strong data-start=\"166\" data-end=\"187\">&#8220;Purchase Refund&#8221;<\/strong> from the dropdown menu, and fill in the required details.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<div class=\"pointer-events-none h-px w-px absolute bottom-0\" aria-hidden=\"true\" data-edge=\"true\"><\/div>\n<\/div>\n<div id=\"thread-bottom-container\" class=\"sticky bottom-0 z-10 group\/thread-bottom-container relative isolate w-full basis-auto has-data-has-thread-error:pt-2 has-data-has-thread-error:[box-shadow:var(--sharp-edge-bottom-shadow)] md:border-transparent md:pt-0 dark:border-white\/20 md:dark:border-transparent print:hidden content-fade single-line flex flex-col\">\n<div class=\"relative mx-auto h-0\">\n<div><\/div>\n<\/div>\n<div id=\"thread-bottom\">\n<div>\n<div class=\"text-base mx-auto [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 mb-[var(--thread-component-gap,1rem)]\">\n<div class=\"flex justify-center empty:hidden\"><\/div>\n<div class=\"pointer-events-auto relative z-1 flex h-(--composer-container-height,100%) max-w-full flex-(--composer-container-flex,1) flex-col\">\n<div class=\"absolute start-0 end-0 bottom-full -z-1\">\n<div class=\"relative h-full w-full\">\n<div class=\"mb-2 flex flex-col gap-3.5 pt-2\">\n<div>\n<div class=\"relative\">\n<aside class=\"flex w-full items-start gap-4 rounded-3xl border py-4 ps-5 pe-3 text-sm [text-wrap:pretty] lg:mx-auto dark:border-transparent md:items-center border-token-border-default 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