{"id":39371,"date":"2024-09-05T10:34:35","date_gmt":"2024-09-05T10:34:35","guid":{"rendered":"https:\/\/docs.daftra.com\/faq\/%d9%84%d9%85%d8%a7%d8%b0%d8%a7-%d9%84%d8%a7-%d9%8a%d8%b8%d9%87%d8%b1-%d8%a7%d9%84%d9%85%d9%88%d8%b8%d9%81%d9%8a%d9%86-%d8%b9%d9%86%d8%af-%d8%a7%d8%ae%d8%aa%d9%8a%d8%a7%d8%b1-%d8%a7%d9%84%d8%ae%d8%af\/"},"modified":"2025-09-30T10:44:37","modified_gmt":"2025-09-30T10:44:37","slug":"why-dont-employees-appear-when-selecting-a-service-in-the-pos-screen","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/why-dont-employees-appear-when-selecting-a-service-in-the-pos-screen\/","title":{"rendered":"Why Don\u2019t Employees Appear When Selecting a Service in the POS Screen?"},"content":{"rendered":"<p>Certain conditions and customizations affect whether employees appear when assigning a beauty center service in the POS screen. If you face an issue where employees (or a specific employee) do not appear to assign the service to, check the following:<\/p>\n<ul>\n<li>Enable the \u201c<strong>Assign Employee to Each Service<\/strong>\u201d feature from &#8220;<strong>Sales Settings<\/strong>&#8221; under the &#8220;<strong>Sales<\/strong>&#8221; menu, then open &#8220;Invoice and Estimate Settings&#8221;, enable this feature, and click &#8220;<strong>Save&#8221;<\/strong>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li>Ensure that the employee is set as a User, not just an Employee. You can learn more about the difference between an employee and a user [<a href=\"https:\/\/docs.daftra.com\/en\/user_manual\/difference-between-employees-and-users\/\">here<\/a>].<\/li>\n<li>The user\u2019s role must be set as Worker for them to appear in the POS. For more about user roles, refer to this <a href=\"https:\/\/docs.daftra.com\/en\/user_manual\/employee-permissions-and-roles\/\">guide<\/a>.<\/li>\n<li>Confirm that you have not assigned specific users to this service under Employee\/Service Assignments. For more details, see this <a href=\"https:\/\/docs.daftra.com\/en\/user_manual\/assigning-pos-services-to-users\/\">guide<\/a>.<\/li>\n<\/ul>\n","protected":false},"author":13,"template":"","categories":[5269,3255],"tags":[8348,8349],"class_list":["post-39371","faq","type-faq","status-publish","hentry","category-beauty-salons","category-industries","tag----en","tag-----en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Don\u2019t Employees Appear When Selecting a Service in the POS Screen? - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/why-dont-employees-appear-when-selecting-a-service-in-the-pos-screen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Don\u2019t Employees Appear When Selecting a Service in the POS Screen? - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Certain conditions and customizations affect whether employees appear when assigning a beauty center service in the POS screen. If you face an issue where employees (or a specific employee) do not appear to assign the service to, check the following: Enable the \u201cAssign Employee to Each Service\u201d feature from &#8220;Sales Settings&#8221; under the &#8220;Sales&#8221; menu, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.daftra.com\/en\/faq\/why-dont-employees-appear-when-selecting-a-service-in-the-pos-screen\/\" \/>\n<meta property=\"og:site_name\" content=\"Daftra Knowledge Base\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-30T10:44:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/docs.daftra.com\/#website\",\"url\":\"https:\/\/docs.daftra.com\/\",\"name\":\"Daftra Knowledge Base\",\"description\":\"Daftra\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/docs.daftra.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/docs.daftra.com\/en\/faq\/why-dont-employees-appear-when-selecting-a-service-in-the-pos-screen\/#webpage\",\"url\":\"https:\/\/docs.daftra.com\/en\/faq\/why-dont-employees-appear-when-selecting-a-service-in-the-pos-screen\/\",\"name\":\"Why Don\\u2019t Employees Appear When Selecting a Service in the POS Screen? - Daftra Knowledge Base\",\"isPartOf\":{\"@id\":\"https:\/\/docs.daftra.com\/#website\"},\"datePublished\":\"2024-09-05T10:34:35+00:00\",\"dateModified\":\"2025-09-30T10:44:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/docs.daftra.com\/en\/faq\/why-dont-employees-appear-when-selecting-a-service-in-the-pos-screen\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/docs.daftra.com\/en\/faq\/why-dont-employees-appear-when-selecting-a-service-in-the-pos-screen\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/docs.daftra.com\/en\/faq\/why-dont-employees-appear-when-selecting-a-service-in-the-pos-screen\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/docs.daftra.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why Don\\u2019t Employees Appear When Selecting a Service in the POS Screen?\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why Don\u2019t Employees Appear When Selecting a Service in the POS Screen? - Daftra Knowledge Base","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/docs.daftra.com\/en\/faq\/why-dont-employees-appear-when-selecting-a-service-in-the-pos-screen\/","og_locale":"en_US","og_type":"article","og_title":"Why Don\u2019t Employees Appear When Selecting a Service in the POS Screen? - Daftra Knowledge Base","og_description":"Certain conditions and customizations affect whether employees appear when assigning a beauty center service in the POS screen. 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