{"id":155894,"date":"2026-11-03T12:43:25","date_gmt":"2026-11-03T12:43:25","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=faq&p=155894"},"modified":"2026-11-03T12:47:57","modified_gmt":"2026-11-03T12:47:57","slug":"why-dont-attachments-from-some-records-appear-in-the-media-gallery","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/why-dont-attachments-from-some-records-appear-in-the-media-gallery\/","title":{"rendered":"Why don\u2019t attachments from some records appear in the Media Gallery?"},"content":{"rendered":"
\n

The gallery shows the attachments of a specific set of records based on where you opened it from. The most common reasons a record\u2019s attachments don\u2019t appear are:<\/span><\/p>\n\n\n\n\n\n\n\n\n
Reason<\/th>\nSolution<\/th>\n<\/tr>\n
You opened the gallery from a record\u2019s view page, so it shows that record\u2019s attachments only.<\/td>\nOpen the gallery from the records list to browse the attachments of all records.<\/td>\n<\/tr>\n
The record doesn\u2019t match the current search or filters in the list; the gallery only shows attachments of the records visible under the filters.<\/td>\nChange or clear the filters, then open the gallery again.<\/td>\n<\/tr>\n
In the Media Library, the file doesn\u2019t match the search keyword or the selected media types.<\/td>\nClear the search keyword, or click Clear all<\/strong>.<\/td>\n<\/tr>\n
The record is a draft; draft attachments don\u2019t appear in the gallery.<\/td>\nOpen the record to view its attachments.<\/td>\n<\/tr>\n
You don\u2019t have permission to view the record.<\/td>\nAsk your system administrator for the permission.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n","protected":false},"author":39,"template":"","categories":[2036,2126,2089,2188,2108],"tags":[28021,28026,28020,28023,28025,28030,28029,28016,28017,28019,28027,28018,28022,28024,4588,28028],"class_list":["post-155894","faq","type-faq","status-publish","hentry","category-sales","category-clients","category-workflows","category-purchases","category-accounting","tag-attachment-management","tag-attachment-troubleshooting","tag-attachment-visibility","tag-clear-filters","tag-draft-attachments","tag-how-to-find-missing-attachments","tag-how-to-view-record-attachments","tag-media-gallery","tag-media-library","tag-missing-attachments","tag-missing-media-files","tag-record-attachments","tag-record-filters","tag-record-permissions","tag-search-filters","tag-why-attachments-are-not-showing"],"yoast_head":"\nWhy don\u2019t attachments from some records appear in the Media Gallery? - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/why-dont-attachments-from-some-records-appear-in-the-media-gallery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why don\u2019t attachments from some records appear in the Media Gallery? - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"The gallery shows the attachments of a specific set of records based on where you opened it from. 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