{"id":155368,"date":"2026-11-02T13:03:38","date_gmt":"2026-11-02T13:03:38","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=faq&p=155368"},"modified":"2026-11-02T13:07:50","modified_gmt":"2026-11-02T13:07:50","slug":"why-is-my-selected-keyboard-shortcut-rejected","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/","title":{"rendered":"Why is my selected keyboard shortcut rejected?"},"content":{"rendered":"
\n

Shortcuts for pinned actions always consist of Ctrl + Shift<\/strong> followed by a single English letter or number. The following keys cannot be selected and appear grayed out on the keyboard:<\/p>\n\n\n\n\n\n\n
Reason<\/th>\nExplanation<\/th>\n<\/tr>\n
The key is reserved by the browser<\/td>\nThe keys T, N, W, Q, P, I, J, C, R, B, O, D, and M are reserved because the browser uses them with Ctrl + Shift.<\/td>\n<\/tr>\n
The key is already assigned to another action<\/td>\nEach shortcut can be assigned to only one action.<\/td>\n<\/tr>\n
The key is not a letter or number<\/td>\nShortcuts do not support symbols, function keys (F keys), or the Alt and Windows keys.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

How can you resolve the issue?<\/strong><\/p>\n

    \n
  1. Select a letter or number from the available keys (those with a clear outline).<\/li>\n
  2. Alternatively, change the other action’s shortcut first to free up the key, then click Save<\/strong>.<\/li>\n<\/ol>\n<\/div>\n

     <\/p>\n","protected":false},"author":39,"template":"","categories":[2043,27262],"tags":[27588,27586,27591,27590,4078,27580,27519,27585,27587,27589],"class_list":["post-155368","faq","type-faq","status-publish","hentry","category-settings","category-quick-actions","tag-available-keys","tag-browser-shortcuts","tag-ctrl-shift-en","tag-how-to-choose-an-available-keyboard-shortcut","tag-keyboard-shortcuts","tag-pinned-actions","tag-quick-actions","tag-reserved-keys","tag-shortcut-settings","tag-why-is-my-keyboard-shortcut-rejected"],"yoast_head":"\nWhy is my selected keyboard shortcut rejected? - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why is my selected keyboard shortcut rejected? - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Shortcuts for pinned actions always consist of Ctrl + Shift followed by a single English letter or number. The following keys cannot be selected and appear grayed out on the keyboard: Reason Explanation The key is reserved by the browser The keys T, N, W, Q, P, I, J, C, R, B, O, D, and […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/\" \/>\n<meta property=\"og:site_name\" content=\"Daftra Knowledge Base\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-02T13:07:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/docs.daftra.com\/#organization\",\"name\":\"Daftra\",\"url\":\"https:\/\/docs.daftra.com\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/docs.daftra.com\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/daftra-ar.svg\",\"contentUrl\":\"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/daftra-ar.svg\",\"caption\":\"Daftra\"},\"image\":{\"@id\":\"https:\/\/docs.daftra.com\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/docs.daftra.com\/#website\",\"url\":\"https:\/\/docs.daftra.com\/\",\"name\":\"Daftra Knowledge Base\",\"description\":\"Daftra\",\"publisher\":{\"@id\":\"https:\/\/docs.daftra.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/docs.daftra.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/#webpage\",\"url\":\"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/\",\"name\":\"Why is my selected keyboard shortcut rejected? - Daftra Knowledge Base\",\"isPartOf\":{\"@id\":\"https:\/\/docs.daftra.com\/#website\"},\"datePublished\":\"2026-11-02T13:03:38+00:00\",\"dateModified\":\"2026-11-02T13:07:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/docs.daftra.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why is my selected keyboard shortcut rejected?\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why is my selected keyboard shortcut rejected? - Daftra Knowledge Base","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/","og_locale":"en_US","og_type":"article","og_title":"Why is my selected keyboard shortcut rejected? - Daftra Knowledge Base","og_description":"Shortcuts for pinned actions always consist of Ctrl + Shift followed by a single English letter or number. The following keys cannot be selected and appear grayed out on the keyboard: Reason Explanation The key is reserved by the browser The keys T, N, W, Q, P, I, J, C, R, B, O, D, and […]","og_url":"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/","og_site_name":"Daftra Knowledge Base","article_modified_time":"2026-11-02T13:07:50+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/docs.daftra.com\/#organization","name":"Daftra","url":"https:\/\/docs.daftra.com\/","sameAs":[],"logo":{"@type":"ImageObject","@id":"https:\/\/docs.daftra.com\/#logo","inLanguage":"en-US","url":"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/daftra-ar.svg","contentUrl":"https:\/\/docs.daftra.com\/wp-content\/uploads\/2023\/10\/daftra-ar.svg","caption":"Daftra"},"image":{"@id":"https:\/\/docs.daftra.com\/#logo"}},{"@type":"WebSite","@id":"https:\/\/docs.daftra.com\/#website","url":"https:\/\/docs.daftra.com\/","name":"Daftra Knowledge Base","description":"Daftra","publisher":{"@id":"https:\/\/docs.daftra.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/docs.daftra.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/#webpage","url":"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/","name":"Why is my selected keyboard shortcut rejected? - Daftra Knowledge Base","isPartOf":{"@id":"https:\/\/docs.daftra.com\/#website"},"datePublished":"2026-11-02T13:03:38+00:00","dateModified":"2026-11-02T13:07:50+00:00","breadcrumb":{"@id":"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/docs.daftra.com\/en\/faq\/why-is-my-selected-keyboard-shortcut-rejected\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/docs.daftra.com\/en\/"},{"@type":"ListItem","position":2,"name":"Why is my selected keyboard shortcut rejected?"}]}]}},"_links":{"self":[{"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/faq\/155368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/users\/39"}],"version-history":[{"count":2,"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/faq\/155368\/revisions"}],"predecessor-version":[{"id":155371,"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/faq\/155368\/revisions\/155371"}],"wp:attachment":[{"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/media?parent=155368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/categories?post=155368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/tags?post=155368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}