{"id":155331,"date":"2026-11-02T12:07:45","date_gmt":"2026-11-02T12:07:45","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=faq&#038;p=155331"},"modified":"2026-11-02T12:15:08","modified_gmt":"2026-11-02T12:15:08","slug":"why-do-some-search-results-appear-under-disabled-features-and-how-can-i-enable-them","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/why-do-some-search-results-appear-under-disabled-features-and-how-can-i-enable-them\/","title":{"rendered":"Why do some search results appear under disabled features, and how can I enable them?"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">A search result appears under the <strong style=\"color: #111827;\">Found in Disabled Features<\/strong> group when it belongs to an application that is not enabled in your account. These results appear grayed out and are associated with <strong style=\"color: #111827;\">Apps Manager<\/strong>. You cannot open them until the application is enabled.<\/p>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">How to enable a feature:<\/strong><\/p>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Click the grayed-out search result.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">A message appears: <strong style=\"color: #111827;\">This feature is not active. Would you like to activate it?<\/strong> Click <strong style=\"color: #111827;\">Activate<\/strong>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">You will be redirected to the <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/plugin-manager\/2\" target=\"_blank\" rel=\"noopener\">Apps Manager<\/a> page, where you can enable the application.<\/li>\n<\/ol>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-left: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<div>\n<p style=\"margin: 0 0 6px; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Notes:<\/strong><\/p>\n<ul style=\"margin: 0; padding-left: 22px;\">\n<li style=\"margin-bottom: 8px; line-height: 1.9; font-size: 16px; color: #1f2430;\">This section is visible to the account owner and users who have permission to manage applications.<\/li>\n<li style=\"margin-bottom: 8px; line-height: 1.9; font-size: 16px; color: #1f2430;\">To close the message without enabling the feature, click <strong style=\"color: #111827;\">Cancel<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"author":39,"template":"","categories":[2043,27262],"tags":[27531,27530,4180,27528,27529,27532,27534,27519,27521,27524,27525,27533],"class_list":["post-155331","faq","type-faq","status-publish","hentry","category-settings","category-quick-actions","tag-account-permissions","tag-application-settings","tag-apps-manager","tag-disabled-features","tag-enable-applications","tag-feature-activation","tag-how-to-enable-disabled-features-in-the-system","tag-quick-actions","tag-search-results","tag-system-settings","tag-troubleshooting","tag-why-do-some-search-results-appear-under-disabled-features"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why do some search results appear under disabled features, and how can I enable them? - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/why-do-some-search-results-appear-under-disabled-features-and-how-can-i-enable-them\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why do some search results appear under disabled features, and how can I enable them? - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"A search result appears under the Found in Disabled Features group when it belongs to an application that is not enabled in your account. 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