{"id":155174,"date":"2026-11-01T15:01:06","date_gmt":"2026-11-01T15:01:06","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=faq&p=155174"},"modified":"2026-11-01T15:14:38","modified_gmt":"2026-11-01T15:14:38","slug":"why-did-the-import-stop-with-a-plan-limit-message","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/why-did-the-import-stop-with-a-plan-limit-message\/","title":{"rendered":"Why Did the Import Stop With a Plan Limit Message?"},"content":{"rendered":"
\n

Employee import stops with a plan limit message when your file has more new employees<\/strong> than the employee slots available in your plan. Each new employee created by the import needs a free employee slot, so if there aren’t enough slots, the employees aren’t created.<\/p>\n

What will you see?<\/strong><\/p>\n\n\n\n\n\n\n
Where<\/th>\nMessage<\/th>\n<\/tr>\n
Popup<\/td>\nYour current plan doesn’t support adding more Employees<\/strong>, with the Upgrade Now<\/strong> and Cancel<\/strong> buttons.<\/td>\n<\/tr>\n
Import result page<\/td>\n\u201cYou are creating 1 employee. Only 0 employee slots are available. You need 1 extra employee slot.\u201d
\n(The numbers depend on your file and plan.)<\/td>\n<\/tr>\n
Next to the row in the results<\/td>\n\u201cYou have exceeded your available slots. Please increase your limit to import this employee.\u201d<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

The result page also shows how many records were imported, updated, and failed. Rows stopped by the limit are counted under Records failed to import<\/strong>.<\/p>\n

How do you fix it?<\/strong><\/p>\n

    \n
  1. Click Upgrade Now<\/strong> in the popup to go to the Payment<\/strong> page.<\/li>\n
  2. Under Add-ons<\/strong>, increase the Employees<\/strong> quantity by the number of extra slots the message mentions. Below the field, you can see how many slots your plan includes and how many are used.<\/li>\n
  3. Review the Add-ons Total<\/strong>, then click Confirm<\/strong> and complete the Checkout<\/strong> step.<\/li>\n
  4. After increasing your limit, import the same file again.<\/li>\n<\/ol>\n
    \n

    \ud83d\udec8<\/span><\/p>\n

    \n

    Notes:<\/strong><\/p>\n

      \n
    • If a row has another error (for example, a branch that doesn’t exist), that error shows next to it instead of the limit message. Fix it in the file before importing again.<\/li>\n
    • If you don’t want to increase your limit, click Cancel<\/strong>, remove the extra new employees from the file so they fit your available slots, and import again.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"author":39,"template":"","categories":[2201,2197,9114],"tags":[27193,8220,23128,27207,27206],"class_list":["post-155174","faq","type-faq","status-publish","hentry","category-employees","category-hr","category-manage-employees","tag-employee-slots","tag-employees","tag-import-employees","tag-increase-employee-limit","tag-plan-limit"],"yoast_head":"\nWhy Did the Import Stop With a Plan Limit Message? - Daftra Knowledge Base<\/title>\n<meta name=\"description\" content=\"Learn why employee import stops with a plan limit message in Daftra, and how to add employee slots from the Payment page, then import your file again.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/why-did-the-import-stop-with-a-plan-limit-message\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Did the Import Stop With a Plan Limit Message? 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