{"id":154390,"date":"2026-11-01T08:13:44","date_gmt":"2026-11-01T08:13:44","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=faq&#038;p=154390"},"modified":"2026-11-01T08:17:10","modified_gmt":"2026-11-01T08:17:10","slug":"why-doesnt-the-client-is-a-government-entity-option-appear","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/why-doesnt-the-client-is-a-government-entity-option-appear\/","title":{"rendered":"Why doesn\u2019t the \u201cClient is a Government Entity\u201d option appear?"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\" style=\"text-align: left;\">\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">The <strong style=\"color: #111827;\">Client is a Government Entity<\/strong> option appears in the add and edit client form, below the client details and above the <strong style=\"color: #111827;\">VAT Number<\/strong> and <strong style=\"color: #111827;\">C.R \/ Unified Number<\/strong> fields. If the option doesn&#8217;t appear, check the following causes:<\/p>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Cause<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Solution<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The client type is <strong style=\"color: #111827;\">Individual<\/strong>.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Choose the client type <strong style=\"color: #111827;\">Business<\/strong>, because the option appears for Business clients only. When you switch to Individual, the option disappears and is unchecked.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The <strong style=\"color: #111827;\">Client Type<\/strong> setting is <strong style=\"color: #111827;\">Individual Only<\/strong>, so the Business type doesn&#8217;t appear in the form.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">From <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/clients\/settings\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Clients Settings<\/strong><\/a>, choose <strong style=\"color: #111827;\">Business Only<\/strong> or <strong style=\"color: #111827;\">Both Individual and Business<\/strong>, then save.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The <strong style=\"color: #111827;\">KSA Electronic Invoice<\/strong> app isn&#8217;t enabled.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Enable the app from <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/v2\/owner\/plugin-manager\/2\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Apps Manager<\/strong><\/a>.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The account isn&#8217;t registered in Saudi Arabia.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The option is available for Saudi accounts only.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-left: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\"><strong style=\"color: #111827;\">Note:<\/strong> When you check the option, the <strong style=\"color: #111827;\">C.R \/ Unified Number<\/strong> field is renamed to <strong style=\"color: #111827;\">Contract \/ Reg No \/ License No.<\/strong>, and both fields become optional.<\/p>\n<\/div>\n<\/div>\n","protected":false},"author":39,"template":"","categories":[2130,8122],"tags":[26797,26798,14510,26204,26796,4568,26162,26095,26800,26695,26801,26799],"class_list":["post-154390","faq","type-faq","status-publish","hentry","category-clients-management","category-e-invoicing-saudi-arabia","tag-add-client-form","tag-business-client-type","tag-c-r-unified-number","tag-client-is-a-government-entity","tag-client-is-a-government-entity-option","tag-client-settings","tag-contract-reg-no-license-no","tag-government-entity","tag-how-do-i-mark-a-client-as-a-government-entity","tag-ksa-electronic-invoice","tag-why-did-the-government-entity-option-disappear-for-an-individual-client","tag-why-doesnt-the-client-is-a-government-entity-option-appear"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why doesn\u2019t the \u201cClient is a Government Entity\u201d option appear? 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