{"id":154157,"date":"2026-10-29T11:18:52","date_gmt":"2026-10-29T11:18:52","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=faq&#038;p=154157"},"modified":"2026-10-29T11:39:12","modified_gmt":"2026-10-29T11:39:12","slug":"why-did-a-record-disappear-from-the-report-after-i-deleted-it","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/why-did-a-record-disappear-from-the-report-after-i-deleted-it\/","title":{"rendered":"Why did a record disappear from the report after I deleted it?"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\" style=\"text-align: left;\">\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">When you delete an invoice or another sales or purchase document, it isn&#8217;t deleted permanently right away. It moves to the <strong style=\"color: #111827;\">Trash<\/strong>, together with its related records, such as its payments. Reports don&#8217;t show records that are in the Trash, so the record disappears from the report after you delete it. If you recover it, it appears in reports again.<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px; text-align: left;\">Recovering a deleted sales document<\/h3>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">Open the <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/owner\/invoices\/index\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Invoices<\/strong><\/a> list.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">Click the actions button (\u22ef) at the top of the list, and choose <strong style=\"color: #111827;\">Trash<\/strong>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">Click <strong style=\"color: #111827;\">Recover<\/strong> next to the document you want to recover.<\/li>\n<\/ol>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">The <strong style=\"color: #111827;\">Deleted Items<\/strong> page shows deleted sales invoices, sales credit notes, sales refunds and debit notes.<\/p>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-left: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<div>\n<p style=\"margin: 0 0 6px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\"><strong style=\"color: #111827;\">Notes:<\/strong><\/p>\n<ul style=\"margin: 0; padding-left: 22px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">The <strong style=\"color: #111827;\">Trash<\/strong> option appears only if there are deleted documents and you have the <strong style=\"color: #111827;\">Manage Deleted Sales Transactions<\/strong> permission.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">Recovering deleted purchase documents requires the <strong style=\"color: #111827;\">Manage Deleted Purchase Transactions<\/strong> permission.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430; text-align: left;\">If you choose <strong style=\"color: #111827;\">Permanent Delete<\/strong>, the document is deleted and can&#8217;t be recovered.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"author":39,"template":"","categories":[2149,2151],"tags":[26669,26294,26672,26670,26290,26299,26668,26292,8736,20857,26671,26673],"class_list":["post-154157","faq","type-faq","status-publish","hentry","category-invoices-and-estimates","category-invoices-operations","tag-deleted-documents","tag-deleted-items","tag-how-do-i-recover-a-deleted-invoice","tag-manage-deleted-purchase-transactions","tag-manage-deleted-sales-transactions","tag-permanent-delete","tag-record-disappeared-from-the-report-after-deleting-it","tag-recover-deleted-invoice","tag-sales-reports","tag-trash","tag-why-doesnt-a-deleted-invoice-appear-in-the-report","tag-why-doesnt-the-trash-option-appear"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why did a record disappear from the report after I deleted it? 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