{"id":151026,"date":"2026-10-11T19:27:52","date_gmt":"2026-10-11T19:27:52","guid":{"rendered":"https:\/\/docs.daftra.com\/faq\/%d9%84%d9%85%d8%a7%d8%b0%d8%a7-%d9%84%d8%a7-%d9%8a%d9%88%d8%ac%d8%af-%d8%ae%d9%8a%d8%a7%d8%b1-%d9%84%d8%b3%d8%af%d8%a7%d8%af-%d8%a7%d9%84%d9%81%d8%a7%d8%aa%d9%88%d8%b1%d8%a9-%d8%a8%d8%a7%d9%84%d9%83\/"},"modified":"2026-10-19T07:46:39","modified_gmt":"2026-10-19T07:46:39","slug":"why-is-there-no-option-to-pay-the-invoice-in-full","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/why-is-there-no-option-to-pay-the-invoice-in-full\/","title":{"rendered":"Why Is There No Option to Pay the Invoice in Full?"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">There is an option to pay the invoice in full, called <strong style=\"color: #111827;\">Already Paid<\/strong>. It appears below the items table when you create or edit an invoice. When you select it, the system automatically records a completed payment for the invoice total. If you don&#8217;t see it, the reason is usually one of the following:<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Why doesn&#8217;t the Already Paid option appear?<\/h3>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Cause<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Solution<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You don&#8217;t have permission to add payments.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Ask the account manager to add the <strong style=\"color: #111827;\">Add Payments to All Invoices<\/strong> or <strong style=\"color: #111827;\">Add Payments to His Own (Created) Invoices<\/strong> permission to your role in <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/owner\/roles\/index\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Employee Roles<\/strong><\/a>.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You&#8217;re editing an invoice that is already fully paid.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The option doesn&#8217;t appear because nothing is left to pay on the invoice.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The document is an estimate, a sales order or a credit note.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">These documents aren&#8217;t paid. The option appears in the invoice after you convert them.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">You&#8217;re looking for it in the <strong style=\"color: #111827;\">Deposit<\/strong> tab.<\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The full payment option is in the payment section below the items table. The Deposit tab is for advance payments only.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-left: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Note:<\/strong> If you save the invoice as a <strong style=\"color: #111827;\">Draft<\/strong>, the payment isn&#8217;t recorded even if you selected Already Paid, because drafts don&#8217;t affect the accounts.<\/p>\n<\/div>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">How do I record an invoice as fully paid when I create it?<\/h3>\n<ol style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Create a <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/owner\/invoices\/add\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">New Invoice<\/strong><\/a> and add the items.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">In the payment section below the items table, select <strong style=\"color: #111827;\">Already Paid<\/strong>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Choose a <strong style=\"color: #111827;\">Payment Method<\/strong> and a <strong style=\"color: #111827;\">Treasury<\/strong>, and enter the <strong style=\"color: #111827;\">Ref No.<\/strong> if needed. To split the amount across more than one method, choose <strong style=\"color: #111827;\">Multiple<\/strong>.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Save the invoice. A completed payment for the invoice total is recorded, and the invoice becomes <strong style=\"color: #111827;\">Paid<\/strong>.<\/li>\n<\/ol>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Make invoices paid automatically<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If most of your invoices are paid immediately, turn on <strong style=\"color: #111827;\">Mark Invoices As Already Paid By Default<\/strong> in <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/owner\/invoices\/settings\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Invoicing Settings<\/strong><\/a>, under the <strong style=\"color: #111827;\">Payments &amp; Credits<\/strong> section. The Already Paid option is then selected automatically on every new invoice, and you can clear it manually when needed.<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Paying an existing invoice in full<\/h3>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Open the invoice and click <strong style=\"color: #111827;\">Add Payment<\/strong>. The full remaining amount appears automatically. Choose the payment method and treasury, then save.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">To pay several invoices at once, select them in <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/owner\/invoices\/index\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Manage Invoices<\/strong><\/a> and choose <strong style=\"color: #111827;\">Mark as paid<\/strong> from the bulk actions. A payment for the remaining amount is recorded for each invoice.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"author":17,"template":"","categories":[2149,2155],"tags":[23519,3993,23512,23513,3885,23525,23518,23515,3884,5226,23523,3879,23511,23516,23521,23520,23522,10500,23517,23514,23524],"class_list":["post-151026","faq","type-faq","status-publish","hentry","category-invoices-and-estimates","category-sales-invoice","tag-already-paid-option-not-showing","tag-add-payment","tag-add-payments-to-all-invoices","tag-add-payments-to-own-invoices","tag-advance-payment","tag-already-paid","tag-cashbox","tag-convert-to-paid","tag-deposit","tag-draft-invoice","tag-full-invoice-payment","tag-invoice-settings","tag-make-invoices-paid-by-default","tag-mark-invoice-as-paid","tag-multiple-payments","tag-pay-invoice-in-full","tag-pay-multiple-invoices","tag-payment-method","tag-payment-status-paid","tag-payments-and-credit","tag-permission-to-add-payments"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Is There No Option to Pay the Invoice in Full? - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/why-is-there-no-option-to-pay-the-invoice-in-full\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Is There No Option to Pay the Invoice in Full? - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"There is an option to pay the invoice in full, called Already Paid. 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It appears below the items table when you create or edit an invoice. When you select it, the system automatically records a completed payment for the invoice total. 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