{"id":150987,"date":"2026-10-11T13:14:17","date_gmt":"2026-10-11T13:14:17","guid":{"rendered":"https:\/\/docs.daftra.com\/faq\/%d9%85%d8%a7-%d9%85%d8%b9%d9%86%d9%89-%d8%ae%d8%b7%d8%a3-received-date-is-required-when-the-invoice-is-marked-as-delivered-%d8%b9%d9%86%d8%af-%d8%a7%d8%b3%d8%aa%d9%8a%d8%b1%d8%a7\/"},"modified":"2026-10-18T12:56:04","modified_gmt":"2026-10-18T12:56:04","slug":"what-does-the-error-received-date-is-required-when-the-invoice-is-marked-as-delivered-mean-when-importing-invoices","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/what-does-the-error-received-date-is-required-when-the-invoice-is-marked-as-delivered-mean-when-importing-invoices\/","title":{"rendered":"What Does the Error \u201cReceived date is required when the invoice is marked as delivered\u201d Mean When Importing Invoices?"},"content":{"rendered":"<div dir=\"ltr\" lang=\"en\">\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">This message appears when saving an invoice that is marked as <strong style=\"color: #111827;\">Delivered<\/strong> while the <strong style=\"color: #111827;\">Received Date<\/strong> field is empty. When an invoice is marked as delivered, the date on which the client received the goods must be entered, so the system refuses to save the invoice until this field is filled in.<\/p>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">How Do You Read the Message?<\/h3>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">Part of the Message<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">The Meaning<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Received date is required when the invoice is marked as delivered<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The received date is required because the invoice is marked as delivered.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">Invoice #<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">The invoice number, and it appears empty if it is a new invoice whose number hasn&#8217;t been saved yet.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">The Solution<\/h3>\n<p style=\"margin: 0 0 14px; line-height: 1.9; font-size: 16px; color: #1f2430;\">Choose one of the two solutions according to the invoice&#8217;s status:<\/p>\n<table style=\"width: 100%; border-collapse: collapse; margin: 0 0 18px;\">\n<tbody>\n<tr>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">The Case<\/th>\n<th style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; background: #f6f8fb; font-weight: bold;\">What to Do<\/th>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">The goods were already delivered to the client<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Enter the date on which the client received the goods in the <strong style=\"color: #111827;\">Received Date<\/strong> field, then save the invoice.<\/td>\n<\/tr>\n<tr>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\"><strong style=\"color: #111827;\">The goods haven&#8217;t been delivered yet<\/strong><\/td>\n<td style=\"border: 1px solid #e5e7eb; padding: 10px 12px; text-align: left; vertical-align: top;\">Clear the <strong style=\"color: #111827;\">Delivered<\/strong> selection, then save the invoice. You can mark it as delivered later from editing the invoice when it is delivered, while entering the received date.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div style=\"display: flex; gap: 10px; background: #f6f8fb; border-left: 4px solid #1a56db; border-radius: 6px; padding: 14px 16px; margin: 0 0 18px;\">\n<p><span style=\"flex: 0 0 auto; font-size: 18px; line-height: 1.6;\">\ud83d\udec8<\/span><\/p>\n<p style=\"margin: 0; line-height: 1.9; font-size: 16px; color: #1f2430;\"><strong style=\"color: #111827;\">Note:<\/strong> The received date is the date the goods were delivered to the client, and it may differ from the invoice date. Enter it precisely because it is used to follow the invoices&#8217; delivery status.<\/p>\n<\/div>\n<h3 style=\"font-size: 18px; font-weight: bold; color: #111827; margin: 24px 0 10px;\">Notes<\/h3>\n<ul style=\"margin: 0 0 16px; padding-left: 26px;\">\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">The same rule applies when editing an old invoice and marking it as delivered.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">If the message appears even though you entered the date, make sure the date is written in a correct format, then try again or contact technical support.<\/li>\n<li style=\"margin-bottom: 10px; line-height: 1.9; font-size: 16px; color: #1f2430;\">You can follow the delivered and undelivered invoices from <a style=\"color: #1a56db;\" href=\"https:\/\/go.daftra.com\/owner\/invoices\/index\" target=\"_blank\" rel=\"noopener\"><strong style=\"color: #1a56db;\">Manage Invoices<\/strong><\/a>.<\/li>\n<\/ul>\n<\/div>\n","protected":false},"author":17,"template":"","categories":[2149,2155],"tags":[23298,21303,23301,4261,23300,23296,18694,18631,23297,23299,23295,23268,4347,23302,18635],"class_list":["post-150987","faq","type-faq","status-publish","hentry","category-invoices-and-estimates","category-sales-invoice","tag-an-error-occurred-while-adding-an-invoice","tag-delivered","tag-delivered-invoice","tag-edit-invoice","tag-error-when-saving-the-invoice","tag-goods-delivery-date","tag-invoice-delivery-status","tag-mark-as-delivered","tag-mark-the-invoice-as-delivered","tag-received-date-field","tag-received-date-is-required","tag-received-date-is-required-when-the-invoice-is-marked-as-delivered-en","tag-sales-invoices","tag-the-invoice-cannot-be-saved","tag-undelivered-invoice"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Does the Error \u201cReceived date is required when the invoice is marked as delivered\u201d Mean When Importing Invoices? - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/what-does-the-error-received-date-is-required-when-the-invoice-is-marked-as-delivered-mean-when-importing-invoices\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What Does the Error \u201cReceived date is required when the invoice is marked as delivered\u201d Mean When Importing Invoices? - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"This message appears when saving an invoice that is marked as Delivered while the Received Date field is empty. 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When an invoice is marked as delivered, the date on which the client received the goods must be entered, so the system refuses to save the invoice until this field is filled in. 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