{"id":148822,"date":"2026-10-20T13:55:28","date_gmt":"2026-10-20T13:55:28","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=faq&#038;p=148822"},"modified":"2026-10-20T13:55:45","modified_gmt":"2026-10-20T13:55:45","slug":"why-does-the-message-this-note-already-exists-in-the-library-appear","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/why-does-the-message-this-note-already-exists-in-the-library-appear\/","title":{"rendered":"Why does the message &#8220;This note already exists in the library.&#8221; appear?"},"content":{"rendered":"<p dir=\"ltr\">Because the note you&#8217;re trying to save already exists in the pre-defined notes on the <strong>Item Notes<\/strong> page. The system doesn&#8217;t allow duplicate notes, and it doesn&#8217;t distinguish between upper and lower case. For example, &#8220;No Tahini&#8221; and &#8220;no tahini&#8221; are treated as the same note.<\/p>\n<p dir=\"ltr\">To fix it:<\/p>\n<ul dir=\"ltr\">\n<li>Use the existing note instead of adding it again.<\/li>\n<li>Or change the new note&#8217;s text, then click <strong>Save<\/strong>.<\/li>\n<\/ul>\n<blockquote dir=\"ltr\">\n<p dir=\"ltr\"><strong>Note:<\/strong> Use the search field above the notes table to check whether the note already exists before adding it.<\/p>\n<\/blockquote>\n","protected":false},"author":39,"template":"","categories":[2167,2164,2150],"tags":[19605,19603,19608,18960,19604,19384,4065,19383,19602,19607,19606,2524,18942,18949],"class_list":["post-148822","faq","type-faq","status-publish","hentry","category-pos-screen","category-point-of-sales","category-sales-settings","tag-add-a-pre-defined-note","tag-duplicate-item-note","tag-duplicate-note-error-in-item-notes","tag-item-notes","tag-item-notes-error-message","tag-pos-item-notes-en","tag-pos-settings","tag-pre-defined-notes-en","tag-this-note-already-exists-in-the-library","tag-why-cant-i-save-a-new-note","tag-why-does-this-note-already-exist-in-the-library-appear","tag----en","tag---en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why does the message &quot;This note already exists in the library.&quot; appear? 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