{"id":142286,"date":"2026-08-23T09:21:21","date_gmt":"2026-08-23T09:21:21","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=faq&#038;p=142286"},"modified":"2026-08-23T09:21:49","modified_gmt":"2026-08-23T09:21:49","slug":"a-product-with-sizes-colors-why-did-it-appear-as-separate-products","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/a-product-with-sizes-colors-why-did-it-appear-as-separate-products\/","title":{"rendered":"A product with sizes\/colors \u2014 why did it appear as separate products?"},"content":{"rendered":"<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">Based on the sync mechanism described in this guide, a variant product (such as one with sizes or colors) should appear in Salla as a single product containing multiple variants underneath it, rather than as entirely separate products.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">If your product appears as separate products instead of grouped variants under one product, the most likely reason is:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\"><strong>The product didn&#8217;t originate from Salla in the first place:<\/strong> The variant sync behavior described in this guide applies exclusively to variant products created in the system as a result of a prior Salla \u2192 the system sync. If the product was instead created directly within the system (not via Salla), syncing its variants correctly to Salla is not currently supported under this behavior, which may explain why it appears as separate products.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">The underlying user stories for this feature don&#8217;t directly address the &#8220;<strong>variants appearing as separate products<\/strong>&#8221; scenario in detail. If you&#8217;re experiencing this specific issue with a product that originally came from Salla and was synced into the system, it&#8217;s recommended to contact support to review the case, as this may be an exceptional situation requiring direct inspection of the product data.<\/p>\n","protected":false},"author":23,"template":"","categories":[2056],"tags":[11647,11648,11646,11644,11645,11641,11643,11642],"class_list":["post-142286","faq","type-faq","status-publish","hentry","category-salla-integration","tag-merging-variants-under-one-product","tag-one-product-with-multiple-variants","tag-product-origin-salla-or-the-system","tag-product-variants-in-salla","tag-separate-color-products-in-salla","tag-variant-product-showing-as-separate","tag-why-do-colors-appear-as-separate-products","tag-why-do-sizes-appear-as-separate-products"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A product with sizes\/colors \u2014 why did it appear as separate products? - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/a-product-with-sizes-colors-why-did-it-appear-as-separate-products\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A product with sizes\/colors \u2014 why did it appear as separate products? - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Based on the sync mechanism described in this guide, a variant product (such as one with sizes or colors) should appear in Salla as a single product containing multiple variants underneath it, rather than as entirely separate products. 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