{"id":142235,"date":"2026-08-13T06:23:31","date_gmt":"2026-08-13T06:23:31","guid":{"rendered":"https:\/\/docs.daftra.com\/faq\/%d9%84%d9%85%d8%a7%d8%b0%d8%a7-%d9%81%d8%b4%d9%84%d8%aa-%d9%85%d8%b2%d8%a7%d9%85%d9%86%d8%a9-%d9%81%d8%a7%d8%aa%d9%88%d8%b1%d8%a9%d8%9f\/"},"modified":"2026-08-13T06:25:56","modified_gmt":"2026-08-13T06:25:56","slug":"why-did-an-invoice-fail-to-sync","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/why-did-an-invoice-fail-to-sync\/","title":{"rendered":"Why did an invoice fail to sync?"},"content":{"rendered":"<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">An invoice may fail to sync for several different reasons, such as missing data in the original order, mismatched product or client information between the two platforms, or a temporary connection issue during the sync. The specific reason appears in the &#8220;<strong>Failure Reason<\/strong>&#8221; column next to that invoice in the Invoice Sync History \u2014 hover over the text if it&#8217;s long to see the full details.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\">After addressing the cause, you can click the &#8220;<strong>Resync<\/strong>&#8221; icon next to the record to try again, and a message will appear showing the result of the new attempt, with the &#8220;<strong>Failure Reason<\/strong>&#8221; and &#8220;<strong>Status<\/strong>&#8221; columns updating automatically.<\/p>\n","protected":false},"author":23,"template":"","categories":[6774,8121,6971],"tags":[11511,11512,11514,11510,11513,11509],"class_list":["post-142235","faq","type-faq","status-publish","hentry","category-shopify-integration","category-woocommerce-integration","category-zid-integration","tag-record-not-found","tag-resync-invoice","tag-sync-failed","tag-sync-failure-reason","tag-sync-status-failed","tag-why-isnt-my-invoice-syncing-successfully"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why did an invoice fail to sync? - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/why-did-an-invoice-fail-to-sync\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why did an invoice fail to sync? - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"An invoice may fail to sync for several different reasons, such as missing data in the original order, mismatched product or client information between the two platforms, or a temporary connection issue during the sync. 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