{"id":140875,"date":"2026-07-20T07:11:02","date_gmt":"2026-07-20T07:11:02","guid":{"rendered":"https:\/\/docs.daftra.com\/faq\/%d9%85%d8%a7%d8%b0%d8%a7-%d9%8a%d8%ad%d8%af%d8%ab-%d8%a5%d8%b0%d8%a7-%d9%84%d9%85-%d9%8a%d8%aa%d8%b9%d8%b1%d9%81-%d8%a7%d9%84%d8%b0%d9%83%d8%a7%d8%a1-%d8%a7%d9%84%d8%a7%d8%b5%d8%b7%d9%86%d8%a7%d8%b9\/"},"modified":"2026-07-22T13:33:59","modified_gmt":"2026-07-22T13:33:59","slug":"what-happens-if-ai-doesnt-recognize-a-client-supplier-or-product","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-ai-doesnt-recognize-a-client-supplier-or-product\/","title":{"rendered":"What happens if AI doesn&#8217;t recognize a client, supplier, or product?"},"content":{"rendered":"<p dir=\"auto\">If AI cannot recognize a client, supplier, or product in the document, the document is still processed successfully. The unmatched fields are simply left for you to review and complete manually:<\/p>\n<ul>\n<li dir=\"auto\">If the client or supplier cannot be matched, select the correct record from the list.<\/li>\n<li dir=\"auto\">If the product cannot be matched, you can add it as a new product directly from the same screen or select a registered record from the list.<\/li>\n<li dir=\"auto\">If the tax is not matched correctly, you can correct it manually before saving.<\/li>\n<\/ul>\n<p data-start=\"732\" data-end=\"1040\"><strong data-start=\"732\" data-end=\"741\">Note:<\/strong> This is expected behavior not a system error. AI only matches records that already exist in your account. If a client, supplier, or product is not registered in your account, or appears in the document under a different name than the one stored in the system, manual intervention is required.<\/p>\n","protected":false},"author":17,"template":"","categories":[2155,2151,2195,2189,2154,2196,8087,2153],"tags":[8677,10417,10416,10433,10434,10422,10418,10421,10420],"class_list":["post-140875","faq","type-faq","status-publish","hentry","category-sales-invoice","category-invoices-operations","category-purchase-quotations","category-purchase-orders","category-estimates","category-purchase-invoices","category-sales-order","category-refund-receipts-credit-notes","tag-ai-en","tag-ai-document-processing","tag-ai-file-processing","tag-ai-transaction","tag-client-matching","tag-data-extraction","tag-file-upload","tag-product-matching","tag-supplier-matching"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What happens if AI doesn&#039;t recognize a client, supplier, or product? - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-ai-doesnt-recognize-a-client-supplier-or-product\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What happens if AI doesn&#039;t recognize a client, supplier, or product? - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"If AI cannot recognize a client, supplier, or product in the document, the document is still processed successfully. 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