{"id":139782,"date":"2026-07-14T09:04:49","date_gmt":"2026-07-14T09:04:49","guid":{"rendered":"https:\/\/docs.daftra.com\/?post_type=faq&#038;p=139782"},"modified":"2026-07-14T09:04:53","modified_gmt":"2026-07-14T09:04:53","slug":"what-happens-if-the-barcode-matches-more-than-one-client","status":"publish","type":"faq","link":"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/","title":{"rendered":"What happens if the barcode matches more than one client?"},"content":{"rendered":"<div role=\"feed\" aria-label=\"Chat messages\" aria-describedby=\"_r_8q_\" aria-busy=\"false\" data-find-provider-scope=\"\">\n<div data-sizer-excess=\"0\">\n<div data-index=\"193\" data-last-message=\"true\">\n<div tabindex=\"0\" role=\"article\" aria-setsize=\"194\" aria-posinset=\"194\" aria-label=\"Message 194 of 194\">\n<div data-test-render-count=\"1\">\n<div class=\"group\">\n<div class=\"contents\">\n<div class=\"group relative relative pb-[var(--msg-assistant-pb,0.75rem)]\" data-is-streaming=\"false\">\n<div class=\"font-claude-response relative leading-[1.65rem] [&amp;_pre&gt;div]:bg-bg-000\/50 [&amp;_pre&gt;div]:border-0.5 [&amp;_pre&gt;div]:border-border-400 [&amp;_.ignore-pre-bg&gt;div]:bg-transparent [&amp;_.standard-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.standard-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8 [&amp;_.progressive-markdown_:is(p,blockquote,h1,h2,h3,h4,h5,h6)]:pl-2 [&amp;_.progressive-markdown_:is(p,blockquote,ul,ol,h1,h2,h3,h4,h5,h6)]:pr-8\">\n<div>\n<div class=\"standard-markdown grid-cols-1 grid [&amp;_&gt;_*]:min-w-0 gap-3 standard-markdown\">\n<p class=\"font-claude-response-body break-words whitespace-normal\">If the same barcode is registered for more than one client, the system does not auto-select a client \u2014 instead, a dropdown list of all matching clients appears for you to manually select the correct one.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">To avoid this situation, it is recommended to ensure each client has a unique barcode when creating or assigning barcodes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"flex justify-start\" data-message-action-bar=\"\">\n<div class=\"text-text-300\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div aria-hidden=\"true\"><\/div>\n<div class=\"h-px w-full pointer-events-none\" aria-hidden=\"true\"><\/div>\n","protected":false},"author":23,"template":"","categories":[2133,2131],"tags":[],"class_list":["post-139782","faq","type-faq","status-publish","hentry","category-client-operations","category-manage-clients"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What happens if the barcode matches more than one client? - Daftra Knowledge Base<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What happens if the barcode matches more than one client? - Daftra Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"If the same barcode is registered for more than one client, the system does not auto-select a client \u2014 instead, a dropdown list of all matching clients appears for you to manually select the correct one. To avoid this situation, it is recommended to ensure each client has a unique barcode when creating or assigning [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/\" \/>\n<meta property=\"og:site_name\" content=\"Daftra Knowledge Base\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-14T09:04:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/docs.daftra.com\/#website\",\"url\":\"https:\/\/docs.daftra.com\/\",\"name\":\"Daftra Knowledge Base\",\"description\":\"Daftra\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/docs.daftra.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/#webpage\",\"url\":\"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/\",\"name\":\"What happens if the barcode matches more than one client? - Daftra Knowledge Base\",\"isPartOf\":{\"@id\":\"https:\/\/docs.daftra.com\/#website\"},\"datePublished\":\"2026-07-14T09:04:49+00:00\",\"dateModified\":\"2026-07-14T09:04:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/docs.daftra.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What happens if the barcode matches more than one client?\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What happens if the barcode matches more than one client? - Daftra Knowledge Base","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/","og_locale":"en_US","og_type":"article","og_title":"What happens if the barcode matches more than one client? - Daftra Knowledge Base","og_description":"If the same barcode is registered for more than one client, the system does not auto-select a client \u2014 instead, a dropdown list of all matching clients appears for you to manually select the correct one. To avoid this situation, it is recommended to ensure each client has a unique barcode when creating or assigning [&hellip;]","og_url":"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/","og_site_name":"Daftra Knowledge Base","article_modified_time":"2026-07-14T09:04:53+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/docs.daftra.com\/#website","url":"https:\/\/docs.daftra.com\/","name":"Daftra Knowledge Base","description":"Daftra","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/docs.daftra.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/#webpage","url":"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/","name":"What happens if the barcode matches more than one client? - Daftra Knowledge Base","isPartOf":{"@id":"https:\/\/docs.daftra.com\/#website"},"datePublished":"2026-07-14T09:04:49+00:00","dateModified":"2026-07-14T09:04:53+00:00","breadcrumb":{"@id":"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/docs.daftra.com\/en\/faq\/what-happens-if-the-barcode-matches-more-than-one-client\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/docs.daftra.com\/en\/"},{"@type":"ListItem","position":2,"name":"What happens if the barcode matches more than one client?"}]}]}},"_links":{"self":[{"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/faq\/139782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/types\/faq"}],"author":[{"embeddable":true,"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/users\/23"}],"version-history":[{"count":1,"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/faq\/139782\/revisions"}],"predecessor-version":[{"id":139783,"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/faq\/139782\/revisions\/139783"}],"wp:attachment":[{"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/media?parent=139782"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/categories?post=139782"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/docs.daftra.com\/en\/wp-json\/wp\/v2\/tags?post=139782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}